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February 2024 by Angela Nikolaidis
We had LVP floors put in by Barrett's 2 years ago. 1 Year ago they started coming apart in different spots throughout the house. We have now spent the last 6 months trying to get Barrett's to come fix them. They don't ever return calls and most of the time they don't even answer the phone. When we do get them on the phone there is always some excuse that they need to figure something else before they can get back to us and of course we never do hear back. The actual flooring supplier approved them to get more product to fix our floors over a month ago now and, you guessed it, they never called to let us know. When I finally did get ahold of Jack Barrett he now says they need to figure out who is going to pay to do the repairs. That was two weeks ago and now they don't answer the phone. Do yourself a big favor get your floors from someone else if you expect any kind of service after the fact.2/15/2024 And here we are several months later still waiting for this company to make good on a bad deal. Had everything scheduled for next week to have the floors replaced and now that is falling through because no one wants to pay the contractor for his job. I repeat - Stay away from this company if you expect any kind of service after the fact.
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December 2023 by Charles Saunders
Very knowledgeable personnel, super neat and clean store with essentially any flooring a person could want. Stan and Sherry are always available from 9:00 am until 4:30pm.
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November 2023 by Angela Nik
We had LVP floors put in by Barrett's 2 years ago. 1 Year ago they started coming apart in different spots throughout the house. We have now spent the last 6 months trying to get Barrett's to come fix them. They don't ever return calls and most of the time they don't even answer the phone. When we do get them on the phone there is always some excuse that they need to figure something else before they can get back to us and of course we never do hear back. The actual flooring supplier approved them to get more product to fix our floors over a month ago now and, you guessed it, they never called to let us know. When I finally did get ahold of Jack Barrett he now says they need to figure out who is going to pay to do the repairs. That was two weeks ago and now they don't answer the phone. Do yourself a big favor get your floors from someone else if you expect any kind of service after the fact.
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June 2023 by Austin Jones
Liar and conman. Do not trust. Told us flooring would arrive in 3 weeks. Paid for it. Over 4 weeks later he said it hadn’t even been manufactured in China yet! Said it would cost us a 20% restocking fee to get a refund! Save yourself the trouble. Go somewhere else.
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May 2023 by Mrs. Stewart
I have bought flooring 3 times at Barrett Flooring. I have been more than satisfied with the quality of the Vinyl Planks flooring I purchased. I would recommend Barrett Flooring in Belmont for good prices and good customer service.
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March 2023 by David Mchenry
My experience was horrible! The young man working in the store seemed totally disinterested in helping me. I found the flooring I wanted and gave him the information on how much I needed and he indicated he would contact the suppliers and get me a price. I called him a week later and he indicated he forgot to call the supplier and he would call me back. A couple of days later I was in the area so I stopped in and he still had not called, he did have plenty of time to talk about baseball! I know I had a small order ( 300 sq ft ) but small or large a customer is your future.. anyway I gave up and he never called...
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March 2023 by lisa marzano
I called on three different occasions to try and get an estimate for a substantial job. Each time I was told an estimator would be calling, but no one ever did. The last time I called I was told that either the estimator or the person from the company would be calling me that day. No one called.
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March 2022 by Ken Taylor
Not open after indicated they should be on Saturday 9am to 12pm
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March 2021 by Grant Guy
We shopped the big box stores and a few specialty stores for luxury plank vinyl. Not only did we find a better selection at a better price but the quality was exactly what we were looking for. A family-owned business in a No-Frills location. You won't be disappointed
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March 2021 by Ashley Martin
Nice and friendly
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December 2020 by Melissa Zamora
They have lots of different flooring to choose from at a great price and excellent customer service. Thanks Daniel for your help!
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March 2020 by Dennis Stines
A place you want beat on quality or price have done business with Jack for over 30 years and always been pleased with product and service. Great Man.
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March 2020 by Sherry Ramsey
Awesome prices, great customer service from knowledgeable people!
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March 2020 by Randy Tarleton
Some of the nicest people..you could meet....
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March 2020 by Eva Osborne
Local, knowledgeable, trustworthy
