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July 2023 by Giovanni Fiorillo
Cool stuff but they don't refund returns, just store credit, which sucks when they don't have the size you need at all. For this reason alone I don't plan to shop here anymore.
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July 2023 by Wm D
Amazing selection of high end outdoor gear and apparel. Great staff.
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July 2023 by S B
Everyone who works here is so friendly and they have just about everything you could need or want for any outdoor activities. You can even pick up a cargo carrier for the top of your car, or some Birkenstocks if you’re in need of a cute pair, camping supplies, swim trunks, etc. Really pleased with this place.
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July 2023 by Steph B
Everyone who works here is so friendly and they have just about everything you could need or want for any outdoor activities. You can even pick up a cargo carrier for the top of your car, or some Birkenstocks if you’re in need of a cute pair, camping supplies, swim trunks, etc. Really pleased with this place.
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January 2023 by Philip McGinnis
The staff treated me well and worked with me easily to handle a gift exchange so that I could swap out items for something new. It's great to have this large, locally owned store in downtown as a convenient way to support small business!
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January 2023 by Lindsey Hutchins
Says they’re opened 11-4 on sundays, showed up at 12 and they have a sign on the door stating they’re closed?? What a waste of gas.
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December 2022 by Lauren Larson
Really dissatisfied with their return policy. Bought an expensive jacket and it didn’t fit/ style didn’t work for our mother-in-law so I returned it. My only option was exchange it or a gift card. What store won’t return something via refund within two weeks with tags and receipt in tact, and in the same bag??? I guess once they take your money they’re keeping it. The women pointed to a little sign at the register (total bs move)… not something anyone would notice while checking out. Lost my business and I certainly will let friends know not to bother here.
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December 2022 by Ian O
Family and I visiting my family in downtown Belmont. They recommended this store since they know I enjoy a lot of the brands they carry. My wife and I both separately noticed the staff following us through the store and “pretending” to check inventory. We’d look up to find the same staff member closely watching us. Made us feel very uncomfortable and rude. Won’t be going back. Seems like others have had a similar experience.
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August 2022 by Joshua Beauregard
My wife and I went into the store a bit ago, and were politely greeted by the staff at the counter.That was a good start, and the only good thing about our experience. The rest made us leave and we'll never go back.A younger woman and the older gentleman working immediately followed us around the store, assuming we were thieves, I imagine. The woman was following my wife, step-for-step across from her, as my wife looked through clothing. The older gentleman always stayed close by me the entire time I looked at shirts.We felt completely disrespected. What was happening was obvious, and it was clear we were being profiled. Was our clothing not nice enough for you? Did we look too casually dressed for you? Did the wallet in my pocket not look stuffed enough for you?Stores like this are where we like to shop. But Catawba River Outfitters will never receive our patronage because of how we were treated.
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June 2022 by Timothy Gosey
Excellent customer service and selection.
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June 2022 by Sally Booth
I want to your store and spend over $650. I wanted a pair of mens tennis shoes and found what I wanted. The man lost one of the shoes on way to check out. I waited 30 minutes and it was never found. I gave my name and phone number so they could call me when found. Never got a call! I won’t be back.
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February 2022 by Robert Kimball
Great people and customer service. Lotta variety as well. I bought a great pair of khakis and Sasquatch soap in the same visit!
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February 2022 by Cameron Selby
Great place! Love the brands! Brittany is the best!
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December 2021 by Tyler S.
One of the best outdoor outfitters I have been to in NC. I love visiting outdoor outfitters and provision shops all across NC and CRO is one of the best. When you walk in you feel as if you've stepped into and old provisions company. Their selection of outdoor apparel was impressive with many popular outdoor brands in stock. The workers were kind and very helpful but also let you shop without feeling like you were being watched.
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September 2021 by Brian Frye
Absolutely the best outdoor clothing store in the Charlotte area.