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March 2024 by Mike Carpenter
Autumn went above and beyond to help me to get the storage unit I needed. Great customer service
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March 2024 by Conner Kring
Went to rent a small unit to keep my holiday and out of season stuff in. Very clean facility and office and Autumn was so sweet and very knowledgeable. 10/10 sign up experience
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February 2024 by Denise Branham
The gentleman
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January 2024 by Linda Stowe
After what appears to have been 2 break-ins in my unit and a recent $40/month rate increase I chose to empty my storage unit at Cubesmart.After the first break-in, I was contacted by the store manager to inform me that my unit had been broken into. I was told they would “look into it”. The door on the unit was left closed, but the lock was missing. I was given a new lock and key to secure the door. I Never heard anymore about it. A second break-in was discovered when I went to start removing my belongings from the unit. This time the lock was in place and locked, but more boxes were missing. No one knew or saw anything. Again, I was told by a different employer they would look into it. Again, no follow-up.Customer service is good when making payments in person. My advice to anyone interested in storing at Cubesmart is check on your unit frequently to avoid any surprises when you visit your unit.
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January 2024 by Jason Shakofsky
Constant rate increases rent Keeps going up but services and units don’t changeNo security cameras other than at the gateBetter options out there for less
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December 2023 by Jeanne Medlock
The grounds of CubeSmart were clean every time we went. All of the staff were friendly and helpful!
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December 2023 by Ken Buechele
The staff you had the past 5 years, always friendly and helpful
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December 2023 by Mark Aiken
Clean and easy to get set up. Folks in the office are great to work with. The cube smart app for access so much easier than keypad.
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November 2023 by Justin Vernon
Lewis was very knowledgeable and helpful answered all the questions I had. Made my transfer process very easy. He is super nice and always willing to help in any way he can.
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November 2023 by Susan Sullivan
Louis was very helpful and explained everything.
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October 2023 by Bridgette Sturtevant
Lewis was great at setting me up with a storage unit that was clean and just what I needed! Highly recommend!
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October 2023 by Michelle Radley
Reserving our unit online was fast and easy. When we arrived to view the unit and finalize the details Louis was very helpful and took good care of us.
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October 2023 by Ligeia McCray
The two associates that check me in were exceptional and definitely were welcoming.
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September 2023 by Greg Valdivieso
Better signing wiil make it easy to find out your storage unitPoorly
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August 2023 by Jackie
Everyone at the store and on the phone there were so very helpful. Shout out to Brandon, Lou and Ed for being most helpful.
