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“Everything was in order. Organized. Clean. Staff was doing what they are there to do. Very attentive and friendly. I can not say the same for a few of the other Dollar Trees around the area. Especially the one on West Franklin Blvd. You wouldn't believe the things I've seen in that store. Beyond unacceptable. And it stinks in that store. Every single time. And I'm not the only one who says that. It's horrible. But Robinwood Rd store is fine.”
“Great Deals! The staff is super friendly , knowledgeable and the store is very clean.. Good team members. . They are always working hard good prices n keeping shelves stocked for customers- Thankyou for all you do”
“This store is always neat, clean and well stocked. All items are only $1.25. They've got great items such as name brand soda, name brand candy and snacks, home essentials, hygiene essentials, crafting, toys and MORE! The staff has always been very helpful and friendly. I definitely suggest shopping here if you're in q budget or not. SERIOUSLY, they've got some GREAT items!???”
“I love this dollar tree as it's in my hometown, but to have a out of order bathroom sign up because you don't want anyone to use the bathroom is a bit much. Otherwise, they always have what I'm looking for.”
“This is my neighborhood store. The staff are like close friends now. They are friendly, fun and personable. I am very concerned with the increase of crime directed at this store. They need more security and live patrols. There have been two violent incidents in a very short amount of time. It makes me fear for the safety of the employees.
Update: this store is desperately in need of help. Managers especially! Please come apply!”
“Dollar Generql on Hollifield in Gastonia: I visited today at 1230. Daniel, cashier very impressive: GENUINELY spoke to all customers as they entered, was readily available to assist. Was very attentive to needs- even the bagging of items. An excellent employee providing excellent customer care! What a rarity now days”
“a wonderful worker today 8/15 1:30 pm helped me get to my car safely without any questions asked after a man harassed me in the parking lot. 10/10 would shop again n give her a raise.”
“I LOVE this Family Dollar. These ladies are truly part of the community, and I really appreciate how they hold it down every single day. They are always the first ones to open and the last ones to close, making sure the neighborhood has what it needs.
During the recent snowstorm, when almost everything else was closed, this Family Dollar was open and available for the community. A lot of people didn’t make it to the store before the storm hit, and this location stepped up in a real time of need.
If no one else tells you ladies: you are appreciated. Corporate needs to recognize this team and give these employees a raise. They show up for the community, and it deserves to be acknowledged.”
“I will go to this store over Dollar General. They have such a large variety of food, snacks, groceries, hygiene needs, gift cards, toys. I forgot how much stuff they carry. The staff is very friendly.”
“Nicole is always very nice and professional on every visit! I appreciate how she ask for you money by saying "May I please have $XX.XX." Unlike most people just tell you your total and NOT ask you for YOUR $$! To me that makes a world of difference on whether I will visit a store in the future. Thanks again Nicole!”
“It was well organized and clean. Casher woman was sweet and didn't mind me asking a bunch of questions about the bluetooth headphones that were behind the counter. Kinda wish they were accessable for me to look at for myself. I like to study before purchasing and sometimes take some time to ponder.”
“This Dollar General was unorganized and hard to find things. I was looking for a toothbrush and it took over 10 minutes to find one. The staff was Wonderful and Kind though!!”
“Rae is so awesome very welcoming he makes family dollar truly feel like a neighborhood store like a family. He greets you as you walk in the store is always clean and well stocked and he goes out of his way to make sure he delivers genuine customer service!!!! That man deserves a raise KEEP UP THE GREAT WORK RAE!!! Highly recommended to shop at this location”
“I wanted to recognize Alexus for her outstanding customer service. She was professional, courteous, and genuinely cared about helping customers. She greeted everyone with a smile, stayed positive even while busy, and made sure I found everything I needed. Employees like Alexus make people want to come back. Thank you for the wonderful experience!”
“This store is really nice! It's big, stocked very well and lots of room in the isles. The only negatives were there was only one cashier and the line was super long! I had stopped in on my lunch break and standing in line took over half of it away ? there were pleyof other employees in the store stocking but no one came to help. Also, the homeless people sitting by the door begging and walking up to your cars was a little disturbing.”
“Thus is my go-to store for thise last minute items or cute decorations. Staff are friendly and available when I have questions. Store stays clean for the most part except on restock day.”
“I had such a wonderful experience with Kevin at Dollar Tree! He was extremely helpful, kind, and pleasant, and went above and beyond to assist me. His friendly attitude and willingness to help really stood out. Kevin is truly an asset to Dollar Tree, and I hope he is recognized for the excellent customer service he provides. Thank you, Kevin! The store is clean and organized which made the experience even more pleasurable to shop.”
“Was looking for ice trays and couldn't find any. Asked one of the clerks and she took me to them and said there were more up front that were a little bit more expensive $1/$2. Couldn't find the ones up front so another clerk (who was off duty) took me to them. What a nice experience as a consumer. Good job Family Dollar team. ?”
“I dont know if he is a manager or shift supervisor but I just wanted to give a shout out to Hart, I think that's how you spell his name, he went well above and beyond his duties to help me and my son. Huge shout out to his patience and customer service.”
“Always clean, well stocked and greeted with great attitudes. Marcus made sure to tell me about a free drink that came with my pizza. He also told me about saving money on the app. Good professional employees aren’t a common theme anyone. Make sure to take care of this one.”
“This is the best family dollar in the city the manager is the greatest woman in the world she spent nearly a hour helping me straighten out my greendot pre paid card she even did this during her lunch break she definitely deserves her spot as manager”
“This by far the best family Dollar to shop at its very neat clean and well stocked. Sage is so helpful and polite. The new manager is always working very hard when i go to the store. The store has improved so much since she arrived. She is very helpful(Kayla) The store has everything you could need the shelfs are full the store is neat clean and well stocked. The staff is friendly and helpful. This by far the best Family Dollar I've ever been it...”
“I love the fact they are so nice and helpful. They go out of their way to say hi to you and make you feel welcome. To those who complain about the store. Help pick up! You are there shopping and making a mess. Stop looking for items and making a
mess along the way. Always leave a store better than you found it. Angie is one of the best managers DG has and I can only hope she gets recognized for it.”
“I visited this store today and it’s clear that they have done some revamping. The new manager was pleasant and so was the new cashier. The store was finally clean for a change, and there was no long line. Much better experience than usual!”
8AM - 10PM
545 Cox Rd, Gastonia
Dollar Stores
“Emma is wonderful! She was the only employee in the store when I was there and was absolutely flooded with customers. The line was down the side aisle and going toward the back of the store. Emma is not in a managerial position so I really felt for her having to run everything by herself. It's disappointing and so frustrating that their management would allow her to run a store alone, especially as a woman and I believe a new employee. Despite the overwhelm, Emma was professional, friendly, and super sweet, and even found the time to save me a few dollars(:”
“I came in to family dollar to purchase some things and was greeted by a friendly employee who introduced himself as Devin. Devin along with his co worker Dontay helped me find the things I neeeded. I’m from out of town so the family dollar was set up differently. I was in a rush and didn’t get the opportunity to tell both employees how truly grateful I was for there ability to help me find the things I needed along with there up beat positive attitudes. I appreciate these guys so so very much and I look forward to making a stop here again soon.”
“This is my neighborhood dollar general and i love coming here they are always nice. Recently the manager and staff had a raffle for a free Christmas tree and to my surprise i won. I really wasn’t expecting much but they went all out i got a 7 foot tree and a bunch of decorations this really made my year. I would’ve been treeless if it wasn’t for you guys and i truly appreciate it”
“This store was a disastro! Stuff all over the floor, shelves a mess, out of a ton of stuff. It was so bad in there you had to be careful not to walk on stuff. Never seen it like this before.”
“One of my favorite stores they have potting soil flowers medical supplies baby clothes adult clothes children's clothes paper towels all you name it I think they have it”
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“One of the best Dollar Tree stores I have been in . The store is organized and clean . The employees are great and Management is great. Employees are always working on stocking. Great store !!”