Pet Supplies Plus is a welcoming store with helpful staff who know the location of various products and provide quick assistance. Customers appreciate the nice atmosphere where they can shop comfortably and often find everything they need for their pets, including specialty items like freshly made treats. The store is well-stocked with a wide range of pet supplies at reasonable prices, and its location is easily accessible. Staff offer exceptional customer service, sometimes going above and beyond, such as providing treats for customers' pets when they can't bring their own. The store maintains a friendly environment where customers can shop alone without hassle. However, return policies are strict, requiring receipts for returns, and loyalty memberships do not automatically track purchases. Overall, Pet Supplies Plus is seen as a wonderful place to find everything for pets with friendly staff and a great shopping experience.
Great Customer Service. Love using the self service dog wash.
December 2025
Very helpful staff. Knew locations of various products since I wasn't familiar with this store's setup. Nice atmosphere.
November 2025
Always have what I need for my spider. Nice atmosphere and they usually leave you alone while you are shopping around. I like that. When I asked for them to retrieve some crickets they were quick to help.
