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December 2023 by Anita R.
So I went in for cat food with my coupon that I thought read $10 off $60. I pretty much cleared the already bare shelf with about 40 cans figuring I would need to add more because they were on a deal as well. I ask the cashier how many more cans I would need to add to my order to make the coupon work, she was zero help so I just walked over and grabbed more, still not enough for the coupon so I grabbed more, then the coupon wouldn't work. After several attempts she finally asked for help to another associate that was just hanging out out with another one in a small room playing with a kitten. I frequent shop here so I know the other was a manager. Again after several attempts she came over to try. The coupon actually read $10 off $65 but the subtotal. We were already there with now the 70 cans of food I had brought up to the register. I ended up walking out with no cat food. I work in retail. You just don't give up helping someone with an order. Got what I needed without the hassle form another business. Do better!
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September 2023 by Hope Griffin Diaz
I love this place. They were so helpful so me in finding the right food and they pack so much in to a small store. I keep telling my husband to take our dog here to wash her. So worth it.
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September 2023 by Hi It's Bradley
We love this store! They aren't going to be carrying live animals for a while, but hopefully they will bounce back soon!
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September 2023 by Just Amanda
No live animals anymore (and hostile management if you ask why), shelves almost bare… we’re not shopping here anymore.
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September 2023 by Denise P.
Spent $35 on a harness for my dog. The second time I used it the harness tore and broke. My dog almost ran out into a busy street but luckily someone helped me. I contacted the store and they would not refund or replace it. It was just a little over 30 days. They told me to contact corporate who replied with an answer that had nothing to do with my issue. I sent them a picture of the harness and they have never gotten back to me. Before this i shopped there all the time. Now i just make the longer drive to Pet Smart.
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August 2023 by danielle O.
Great place to get treats there hand made cookies are always one of my dogs go tos. A one stop place for food treats washing grooming or nails. We love going to pet supplies plus and have always been impressed with the Belmont location.
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August 2023 by angel cardoso
Staff not very friendly and not great at giving out information about pets for sale - short answers that deter you from wanting to inquire more or purchase animals from this location. Staff at concord store is much kinder and interactive when a guest is interested in purchasing a pet, leading them to actually buy that pet.
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August 2023 by Charles S.
"I cannot speak highly enough of my experience with Ariana and her exceptional care for my golden retriever, Libby. From the moment we walked in, the welcoming atmosphere and evident love for animals was heartwarming. She paid meticulous attention to Libby's grooming needs, leaving her looking and feeling absolutely stunning. Libby's coat was beautifully groomed, her nails were perfectly trimmed, and even her ears looked cleaner than ever before. What truly sets her apart is the genuine care and patience she showed towards Libby. It's clear that she treats each pet as if they were her own, making the grooming experience a joy for them. I'm beyond grateful to have found such a dedicated and skilled groomer who truly goes above and beyond. I wholeheartedly recommend Ariana to anyone seeking top-notch grooming services filled with care, professionalism, and a true love for animals."
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July 2023 by Connor M.
Took my Golden to get groomed and gave them specific instructions. Came back to pick him up and was SUPER surprised. First time here and will be back as a regular a regular customer!!
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July 2023 by Melanie Ramossanchez
Was able to find my dog’s food, couldn't find it anywhere else. Great variety of products! My dogs love the baked cookies! The groomer, Ariana, was the BEST! Super gentle and patient with my Yorkie! Planning on continuing getting groomer services and products from Pet Supplies Plus!
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July 2023 by Anne V.
The last four times I needed to buy a 35 lb bag of Science Diet (costs $82.00) the Website says it is unavailable so I buy it elsewhere. losing business by not properly managing your business
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July 2023 by Michael Anthony Sabato Leggett
Nice store, but out of stock on my products. Clean, friendly staff and good prices.
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July 2023 by Nanette Long
Employees are always helpful and I really like that they offer to help getting heavy items to my care. They always have what I'm looking for.
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June 2023 by Sammy Rodriguez
It would really be great if they actually had my dogs food in stock I go here for it specially then I have to go to the other store or vice versa when I need it I always have to get something different and he is highly sensitive/allergic to so many things ..but this is the only place I can find purina pro plan salmon or lamb for senior dogs..it’s just either I can’t ever get the exact bag I need!Please stock purina pro plan sensitive skin, and stomach 7 year+ salmon for my dogs sake pleeeease ?
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June 2023 by Rebecca
Helpful staff, and this place always has what I need for my cat, at fair prices! Also located a lot closer to my place than bigger brand-name pet stores.