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December 2023 by Jatrina Worthy
This agency to me is so unprofessional! The communication is off! The assistant tells her personal business at client houses, that’s definitely not leading by example. Good luck with this company! Another thing I didn’t even know I got terminated until I checked the app and my clients was deleted off the app! I had to reach out , then I got a response that I no longer can work there. I Amit my faults but in this case RIGHT AT HOME WAS WRONG! Mrs RUTH couldn’t even pick up my phone call and talk to me , she texted me .I’ve been doing this 12 years with no complaints! And another thing what really started it was because her assistant passing information about pay roll that’s wasn’t accurate!! and I was suppose to be getting direct deposit and it wasn’t on my card , I had to talk to the payroll people and they gave me a check! But it’s crazy because they made the mistake not ME ! Y’all hired ME! Thankful for leaving this company that’s not together! Caution ✌️?
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October 2021 by Kathryn Horton
So helpful and kind people. Care so much for the people they are helping and truly try to accommodate our needs.
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October 2021 by Kenneth Caldwell
Right at Home in Belmont, has the most caring and helpful
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May 2020 by Helen Vixen-smith
Well where do I start! They are very unprofessional, told me on numerous occasion that he would drop me as a client due to me being what he called “difficult client”, and all I wanted was people who were Trained more properly. People who actually showed up! When I would have a good cna or pca then they would drop their hours or send them somewhere else!! When the caregivers would tell how much they made versus what I paid I couldn’t believe! They make about 9 and hour and I pay 22 an hour!! Theses caregivers mostly aren’t educated and they are rude. Don’t respect my house , and when I have to call the office Rutha is very rude and mono toned and says whatever she can to shut you up and get you off the phone! This company wasn’t what it use to be when louanne was there she truly cared and always sent good caregivers to my house. Louanne also came to my house to actually speak to me while Ruth’s I have never and only spoke to on the phone! How can we trust someone who doesn’t even know you or care to send the right person to your house! Bill the owner use to be more compassionate towards me and my family and now can’t even get ahold of him, he’s never at work and were told not to call him!! What a way to run a company!!
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February 2020 by Guy Fleming
I have been working with Bill for the last 3 years, he has helped the Gaston veterans council do great work in senior facilities, events throughout the county. Work with him in a previous job in the funeral business and got nothing but praise from families that he has worked with their loved ones. I can't tell you how many times I have heard people Express the caring attitude, attention to detail he gives to his clients and people in our community. It has been a real honor and privilege of watching his company grow and grow to be such an outstanding business employing so many people in our community. Also with his willingness to put his treasure time and talents freely to support our community such as educational courses it'll workshop on dementia awareness, Alzheimer's. If you want a caring, passion, well-organized, dependable company to take care of your loved one I highly recommend feel in his company and his crew. Being a veteran-owned business he has really with above and beyond for the veterans in our community.
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April 2019 by Karen Hendrix
Can't say enough about Right at Home. Everyone works hard to make a pleasant situation for my mother in law. Very professional group of people and very easy to work with. I would recommend them to anyone needing this type of service.
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January 2019 by Robin Elbertson
I highly recommend Bill Osborne and his staff at Right at Home. They are always willing to help our FaithHealth-Gaston clients and provide professionalism and kindness when serving them. They are wonderful to work with and they have a genuine compassion for others. We are blessed to have Bill Osborne and the Right at Home staff in our community.
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August 2018 by Betty Bishop
Right at Home Belmont has really changed my life. My caregiver takes me shopping in Gastonia to all the stores I love to go to. We go to lunch sometimes and I enjoy being able get out. Otherwise I would not be able to get out of the house as much. She helps me do all the things around that house that I am no longer able to do myself. Bill the owner of Right at Home is always helpful and makes sure that I am happy. Bill and the rest of the staff at Right at Home are a pleasure to work with and it is easy to see that they all really care about their clients.
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August 2018 by Mrs. D
We were referred to Right at Home Belmont by the Veteran's Administration. When we learned that the franchise was owned and operated by a veteran we were very excited. My husband is assisted with showers and given an opportunity to get out and enjoy nature. The care givers also assist me with basic house cleaning. We're super thankful to have Right at Home, they've really improved the quality of both our lives.
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August 2018 by Lorene Lynn
My daughter attended a Dementia Live presentation at the Gastonia YMCA and was really impressed with Bill...We saw him again when my husband was being discharged from a local rehab and really felt a great connection...We started home care for my husband soon afterwards...we've really been pleased with the care my husband's received...Our care giver Leslie has been wonderful!...We were also impressed with how well she was treated by the company...
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June 2018 by kate cook
By far, the best home health care agency in Gaston Co! Bill Osborne and his staff are a team of people who professionally, compassionately, and holistically serves their client well! They embrace the client and their extended family members with passionate concern, dignity, and care. Bill goes out of his way at any time of the day or night to make himself available if a need arises. He is a business owner who is reachable for questions, concerns, and who appreciates suggestions and input from the families they serve. The caregivers sent to us were quality people who genuinely love their jobs. They treated mom respectfully, allowing her to age at home with independence and integrity. Right at Home was a blessing at a very critical point of need for our family and for especially for mom.
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June 2018 by Mike Nichols
Right at Home in Belmont has been wonderful to work with in the Gastonia area with my mom. We have been clients for almost 7 months and we have been thrilled with the attention and care that Bill Osborne and his staff provide. Not only do they do work well with my mom they are liaisons between her and her long term care insurance claims. This is a big help as well. Please consider Right at Home for your home care needs!
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March 2018 by Lynne Searles Napoli
I really think that you cannot go with a better option for Home Care in Gastonia. I have witnessed both Bill and LouAnn go the extra mile for their clients. I have referred folks to them and will continue to do so because I believe in them so much. I love what they offer their clients.
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February 2018 by sybile trammell
Right at Home offers a wonderful patient care service. Not only do they demonstrate love and compassion for the patient, they offer that same care to the care giver.They have provided many useful resources to aid in the overall care of my sister.Every effort was made to not only find the appropriate caregiver, but to also establish a workable scheduled. The caregiver that was selected is dependable but more importantly is caring, loving, and respectful. She goes way beyond my expectations to demonstrate real concern and caring for my sister by reading to her, singing with her, and grooming. I highly recommend Right at Home for those in need of compassionate, dependable care .
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January 2018 by Pamela Bruggeman
So friendly and knowledgeable. Go the extra mile for their clients as a matter of course. I am so glad to have them in my life!
