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February 2024 by Amanda Cox
Excellent place to have your boat serviced! They do honest work in a timely fashion and at a reasonable price. They even picked up our boat, returned it while we were out of town and gassed it up for us! They are the best around!
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November 2023 by Heather Thomas
Sailaway Bay Marine is the best Marine service center in Lake wylie and surrounding areas. They came out right away. Very punctual and on time. We had problems with our boat that could not be figured out , these guys really exceeded on getting our boat fixed in a timely manor so me and my family could enjoy our days boating .I recommend anyone to sailaway bay marine ,they have a brand new state of the arch facility with the most friendliest and educated staff in the industry .
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November 2023 by Lindy Crow
Tyler had me on the schedule and performed the word in a timely manner! He’s technicians are extremely friendly as well. We’ve been using them for so many years and we appreciate their work.
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November 2023 by Jack Jordan
Mobile Service :It took Tyler 5 trips to figure out a simple fix. On the 4th trip he finally brought his diagnostic computer. I asked him not to change out the spark plugs because they were newly installed 18 months ago with only 12 hours on them.He started swapping out things guessing until the computer gave him a code on the 4th trip .From the very beginning I asked him to do 3 other things.Replace cigarette charger for phone which he did.Replace broken bulbs and covers which is required by law and to replace Aux so we can connect our phone, so we could use our phones music through the existing stereo system.After weeks of waiting for him to complete this, he sent me a bill, and I noticed that these two items were not done and his excuse was that the vendor he purchases from did not have it.I told him many times to please order off of Amazon, in which he never told me he would not … now Tyler is asking me to pay him in additional service fee of $100 trip fee to come out when the bulbs and auxiliary comes in .His excuse was, I should’ve charged you for multiple trip charges even though it’s his fault that he did not bring out the computer diagnostic system the first time around.It has been so incredibly frustrating. Dealing with him, that I would rather have my boat sink to the bottom of the lake than ever have him touch it again.Update :After him reading this review, he’s offered to install bulbs the very next day.. absolutely amazing how they are now available and in stock.I told him that even if he refunded me the full $750 back I would not remove this review.For the work that really needed to be done was $100 trip charge , $100 diagnostic fee $100 part and $125 install .It should have been $425 maxI’m rounding up for the sake of an argument. In a nutshell he overcharged me by $325 for things I didn’t need.I truly want others to know what they are dealing with. I’m not his first victim.
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August 2023 by Ineke Wilson
Tyler does a great job and recommend his service to all our tenants at our marina.
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July 2023 by Brian Luke
Sailaway Bay Marine has performed work on three different boats for us and we have been impressed all three times. Great service and results. We highly recommend them for any marine needs.
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March 2023 by Bjorn Kasper
Sailaway Bay Marina and RV storage is wonderful. The owner, Debra Murphy is a wonderful hands on operator and her sons Austin and Tyler are top notch. They also have a Landscaping division and Marine Services. Highly recommend them!!!
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April 2022 by Michael Bach
Always impressed by these guys. Everything is priced fair, completed in a timely fashion, professional, and excellent communication as well as knowledgeable. I couldn't maintain my boat like I do if it wasn't for these guys. Thank you!
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January 2022 by ROBERT BALDZHIEV
This is my second time using Sailaway Marine and they did not disappoint. Last Year they did winterizing and tune up to my boat and we had a Great season with the boat no issues. This year I had a issue with a strange vibration and noise when driving the boat. Was able to get it quickly to Sailaway Bay Marine and they were able to replace a gimbal bearing. Know Tyler for a long time and he is very dedicated and dependable.
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September 2021 by Jackson Jones
Tyler talked a good game but yet again failed to deliver took my boat up to him in July to install a troller motor, lights and a fish finder took him over a month for him to get it ready when that’s 2 weeks worth of work tops and got it back and my front light wasn’t working worked when I had dropped it off he tells me he seen that it wasn’t wired right so he fixed got it home and started checking everything out and the light won’t come on text him and he says worked when it left and now he won’t even text me back
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July 2021 by Brinton Atkinson
Great prices. I was also super impressed with what Tyler was able to do to the bottom of the boat with algae and barnacle buildup. The boat looks new again. Impressive facility, too.
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March 2021 by Barry Flaherty
Tyler sure talked a good game but fell pretty short on delivery. Did half the things I wanted and when he had trouble fixing what he was supposed to he charged extra for his effort and didn’t fix the problem. Getting Tyler to communicate was like pulling teeth. And when I asked why certain things didn’t get done he cited something about being cheaper than other places. Now I’ve wasted a couple valuable winter months thinking I’d get my boat back fixed for spring and I’m out some money, but more importantly time and energy....
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December 2020 by Reagan Lamont
Great people! Great business! My family's pontoon was acting up so we immediately called Tyler! He was very respectful and got the job done quickly. We will definitely go to him for the rest of our boat needs.
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December 2020 by Madison Ballard
For all of your boat repair needs I highly recommend choosing this local and family owned business. Tyler is very knowledgeable and trust worthy. You can really tell he takes pride in his work and can count on him to get the job done! I wouldn’t trust anyone else!
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December 2020 by Marissa Modola
Tyler is extremely punctual. We had a last minute issue with one of our jet skis and he came out to us and fixed it that day. I highly recommend his services and will definitely be calling him again whenever I need a job done right and quick.
