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April 2025 by Ronnie S
The Dollar General store on South Wall Street in Benson, North Carolina, has a particular employee who works during the day with an extremely poor attitude and lacks any customer service skills. Recently, I visited the store with a friend, and we successfully completed our purchases. However, the situation took an unpleasant turn when we reached the checkout counter.
There were three customers in line, but the cashier was nowhere to be found. Instead, she was engaged in a conversation with another employee on the shampoo aisle. A customer in front of me had eight bottles of shampoo and was paying for them two at a time. The cashier informed her that she could proceed to checkout, assuming that the customer was experiencing difficulties with payment or coupons.
However, the cashier rudely denied her request, stating that she needed to finish paying for the remaining items in her cart. She then proceeded to scold the customer, telling her to hurry up and leave the store. The cashier’s behavior was extremely unpleasant, and she continued to be rude to the customer even after she had taken her cart.
I couldn’t stand by and watch this behavior any longer, so I stepped in and told the cashier that her actions were affecting the other customers and that she needed to be more professional. I explained that her job was helping to pay her paycheck, and that she was not causing any harm or creating a problem.
The cashier continued to argue and refuse to cooperate, but I remained firm in my stance. I had previously encountered this cashier on several occasions and had noticed her consistently rude behavior. I believe she has been working at the store for about 20 years and has never once greeted customers or shown any interest in their well-being.
In my opinion, this cashier should be removed from her position as a cashier and transferred to the stocking department, where she would have minimal interaction with customers. This would allow her to focus on her job without the stress and frustration of dealing with difficult customers.
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October 2023 by Shawna L.
Never seen this before. Security tags on laundry detergent. Store employees were helpful. Store was clean and well maintained.
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April 2023 by Dolo TheGod
They got all these ppl in there that don't have sales experience, jus a lil rude I think... But that what's happens when U hire lil 19 yr olds who jus wanna get paid to get they nails done or hair
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April 2023 by Valerie Pagoada81
Went into the dollar general last night to but some ciggs and was thrown into the 50's when the employees who clearly didn't want to help me blantly asked me if I skipped the line .... mind you she wasn't at the register when the line formed as usual....1 cashier 10 shoppers or more in line whille the other employees hide. I felt it was asked on purpose because that must have been her friend.... get better
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January 2023 by Billy Olsen
Best gas prices in Benson, if you use a DG gift card. We shop here often; friendly staff.
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August 2022 by Aaron Jones
Always greeted as you walk in and never have any trouble asking and receiving help if needed.
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June 2022 by Ronnie Allen
This dollar general in Benson the parking lot is always a mess and trash scattered all over and the staff is so rude
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April 2022 by The_Bearded_Review J.
Always greeted as you walk in and never have any trouble asking and receiving help if needed.
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January 2022 by Joseph Humphreys
Nothing on shelves and every isle was Full of Merchandise Carts from their truck delivery. Trash running over at gas pumps and all employees except 1 was Very Rude and seemed Distraught. If you don't wanna work with the public find another Job.
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September 2021 by Sarah Blackman
Tried doing on line survey,there were very few isles you could go down,this was at 12:20 PM on Saturday,August 13,2021,so much stock stacked very high on carts you could not enter the isles.A lady shopping told me I need to get some of the canned goods and I can't enter the isle.So dangerous as cart could tilt over and injure someone. See my receipt can't read the survey numbers,so disappointed!This store was in Benson,NC
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September 2021 by Rochelle Weeks
Literally 3/4 of the store's isles were full of boxed product. You couldn't even walk down some of them. I said hello to multiple staff only for them to look and ignore me and they seemed to be very unhappy to be there. This has been a issue every time I've been to this dollar general. Shelves empty, isles full and blocked off by unboxed product and nothing I was looking for was there. Even if it was, it is probably still boxed up and not put out.
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August 2021 by David Matute
Very nice dollar general
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August 2021 by Dianne Turner
Got gas cheapest around right now
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August 2021 by Angela Edwards
It's ok
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August 2021 by Kindra Harmon
Love it
