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July 2023 by Nick M.
Pharmacy is great and very helpful. The rest of the store is staffed by one woman who walked way when I came to the register so I would use the self checkout. And the store is under stocked. Go down the road to a better one.
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May 2023 by Tarek O.
lines are always long ... the employees there act like they just want to leave and have no time for any questions ... I will never go there again
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January 2023 by Kayla G.
My family and I have been using this pharmacy for years and we are ALL switching to another CVS because this location is a complete failure. Since Central Drug shut down in Bessemer City, this CVS location took in ALL of their records, and they have not had the staffing to do so. If they knew they couldn't handle it, they shouldn't have agreed for those records to be transferred.For at least 2 years now we've put up with them because we figured it wasn't any of their faults that they were so overwhelmed... now I think CVS needs to do a clean-out and hire new staff. There are medications and patients being overlooked on a daily basis because they don't have enough staffing. The staff that is there is so burnt out they don't care about doing their jobs well.My sister's medication was out and our mom called it in for her. They told her it would be ready on a Wednesday. Wednesday rolls around and we heard nothing, so we call and they tell us "we haven't checked the truck in today because we've been busy." The truck of medications that some people can't go without? Got it!Finally, finally... I cannot make this up... someone was driving like a bat out of h*ll on the road, speeding and cutting cars off, and I followed them to get their tag. Lo and behold, it was one of the pharmacists at CVS, and she most definitely saw my face. She couldn't even look at me while she was getting out of her vehicle for work. I'm sorry, but I think I've seen enough of how they treat the community and we would rather drive 10-15 mins out of town to go to a pharmacy that can actually: a) respect the community they serve, and b) do their job proficiently.
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November 2018 by Amanda Griffin
I love the staff in the pharmacy. They always help me make sure my questions are answered and my meds are called in and ordered on time. I don't know what I would do without Judy,Sandy,and Fonda.I know I can be A handful sometimes I'm a very nervous person as is. But I know when I call then they always take time and have patience and always make sure I'm happy and understand with what's going with my meds.Keep up the awesome work ladies!!!