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March 2023 by Robert Wickline
Mixed up our mailing address with our physical address and then sent a text saying they couldn't deliver because they couldn't find us. Spent the last 3 days, disconnected and getting no answers. Finally called the Territory Sales Representative and hopefully will get the issue resolved. Not holding my breath.
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October 2022 by Rita Zwicky
Worst company EVER! Disorganized & dishonest. Don't do business with this company. They are difficult to get a hold of, charged me for services they didn't preform and argued with me about refunding & closing my account.
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September 2021 by Sherry
Well they are very difficult to deal with. They won't answer questions. They'll give you false answers and then tell you they already apologized for the wrong answer when they haven't even told you that their answer was wrong. They will argue with you when you ask for more information on whatever half answer they give. I felt like I was in an episode of The Office, when Angela was doing customer service. Spoiler alert, she wasn't good at that job.
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June 2021 by Audrey Dennis
This is the poorest company I have ever dealt with that won't come get their tank out of my yard and it's been over a year I hope nobody nobody does any business with AmeriGas
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May 2021 by Sharon
Well they are very difficult to deal with. They won't answer questions. They'll give you false answers and then tell you they already apologized for the wrong answer when they haven't even told you that their answer was wrong. They will argue with you when you ask for more information on whatever half answer they give. I felt like I was in an episode of The Office, when Angela was doing customer service. Spoiler alert, she wasn't good at that job.
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January 2021 by Edmond Greene
This time of the year I can't get in touch with a customer service representative, I requested a delivery 3 weeks ago when my tank was at 30% like instructed and no signs they are planning on fulfilling my order. I have since run out of propane and nightly temps are dipping into the low 20's