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September 2023 by Kevin Hall
The people there are real good people, and they give good service. They hung in there with me. When I was trying to get my truck inspected? And it kept fell in and I would do something to it. And it would feel again then I do something to it and it would fail again. They didn't get mad at me or anything. They just hung in there with me. I got it fixed and I got the inspection. Everything's was good. The girl at the front desk is absolutely beautiful I mean beautiful. Where the ear car needs to work on or not, she's worth going by there.
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September 2023 by evan wade
Fast, professional and reasonably priced. These are my folks when I'm in this neck of the woods now.
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September 2023 by anita elliott
Barbara rocks. Shes honest, efficient, takes care of everyone and really cares. Always feel taken care of when I bring my car here and never overcharged. Thanks Caleb and gang, you all kill it but really Barbara is the best.
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August 2023 by Kilsa H.
My friend and I broke down on our way to Asheville a few weeks ago. We had planned to stop in Black Mt for lunch, but heard a clunk in the engine as we pulled into town, then the car would not go in reverse. Once pointed in the right direction we managed to drive forward the couple miles to Black Mt Automotive. They kindly took time to check out the problem, a transmission issue, and noted that it looked like a new one. They thought it might be under warranty, it was, and said they were sorry, but it would have to be fixed by the installers of that transmission to keep it under warranty. AAA towed it back to W-S (fortunately I had full milage coverage) and they helped us get a lift to Asheville so we could get a rental. Throughout the ordeal they were extremely helpful, and although they did not do the work I would feel more than comfortable calling on them if we are in area & have any future problems.
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July 2023 by Amy Mclaughlin
I can't say enough great things about this shop. Fast, efficient, caring and very well priced! 10/10 they truly go above and beyond to make sure car is safe and reliable. They got me in fast and replaced my air compressor, charged my AC and did my oil change all within a day. Caleb and Barbara are the best! I truly thank you all and will definitely be back with any car needs I have!
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July 2023 by Kimber Rank
I will use this Auto Shop for all of my auto needs... Honesty, integrity, excellent and knowledgeable staff and reasonable prices are rare to find but thankfully I found them at Black Mountain Auto. I am already recommending them to others!Services: General repairs & maintenance
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July 2023 by Google user
I can't say enough great things about this shop. Fast, efficient, caring and very well priced! 10/10 they truly go above and beyond to make sure car is safe and reliable. They got me in fast and replaced my air compressor, charged my AC and did my oil change all within a day. Caleb and Barbara are the best! I truly thank you all and will definitely be back with any car needs I have!
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June 2023 by Derrick S
I had the AC compressor replaced in my car for the second time. First time was done by another shop and took 1 week and 2500 dollars. This time I expected the worst but the repair work only took 1 day (less, really) and was less than half what I paid before. The work was done correctly too which is the most important thing when getting your car repaired. I will use them again.
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June 2023 by Nicole Riley
I had an issue with my tire sensor that I didn't have prior to going there, they fixed it free and without any issues, absolutely wonderful people and best prices in town.
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June 2023 by Monica Hayden
Great mechanic service, honest, caring, excellent customer service. They go above and beyond to look out for the customer.
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June 2023 by Megan P.
My friend and I were broken down on the side of the road for hours waiting for a tow from USAA. After the third tow truck from USAA canceled on us we were a bit nervous about our next steps. We called Black Mountian Automotive and with out hesitation they had a tow truck on the road and got us with in 20 minutes of hanging up. They took us back to the store and repaired our car and sent us on our way. While we were in the store we had the chance to talk to the kind woman behind the counter and met her dog Winn-Dixie! They allowed us to bring our dog inside as well. They stayed open to finish our repair and make sure we were all okay. We also got to buy some earrings that the owners mother made! Everything about our experience with this shop was excellent and I highly recommend calling them if you are ever in a bind.
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April 2023 by janet h
I thought my car needed ball bearings replaced. Barbara at the front desk was very helpful, patient, and professional. It turned out that I only needed a new tire and wheel alignment. Their pricing was reasonable and they did a great job in a timely manner, and honest estimates. Highly recommend this place.
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January 2023 by Lora Surratt
Place is great but didn't have any used tires for me..
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January 2023 by David Bubar
Broke down this summer going back home to Texas they took care of me fast very professional in the whole realm of maintenence great honest people
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December 2022 by Corey A.
From window regulators, to front axels, a radiator and whatever I threw at them in between... these people are constantly coming thru for me and making sure my cars back on the road and safe to drive. The lady that works the front is nice as could be (not sure if she's the owner but she's darn close to pretty much being there every single day) ; not a single issue leaving this place in the two year span I've dealt with them. If you're having trouble these people will get you back on the road in a timely manner;
