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November 2023 by Michael dietz
Very helpful
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August 2023 by Lynne Desterre
Highly recommend. Sally goes above and beyond.
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October 2021 by Judy Hunt
I cannot enough good things about this neighborhood business. They were friendly, efficient and thorough. I was called multiple times for more information. Nothing was missed, all for a reasonable charge. This home run business hit a home run!
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March 2021 by Doug H.
Sally was very knowledgeable, thoughtful, personable, quick and efficient. She provided excellent customer service and reasonable pricing. I'm never going back to the big box store for computer service.
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February 2021 by Meridith Ann Smith
I think all the other reviews have made it clear that this place is wonderful. Highly recommend!
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January 2021 by Kathy Hamilton
Wonderful, knowledgeable, gets the job done!
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August 2020 by James PM Gaffney
Absolutely the best. I can't recommend Mike and Black Mountain Media more highly. I've worked with plenty of web developers and marketers - and Mike is absolutely at the top of the game. Good stuff, A+, 10/10. Do it!
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January 2020 by Sharon Tabor
Efficient, caring, and knowledgeable.
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January 2020 by Pat Bastian
Wow. Excellent service getting laptop up and running after black screen of death. Sally worked on it the same day I brought it in - ready for pickup next morning. A gem of a resource for area residents.
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May 2019 by Kara Nash
If you're looking for a computer company with integrity and an amazing commitment to customer service, you're not going to find anyone better than the folks at Black Mountain Digital Media. In my 35 plus years of computing, I can attest to what a rarity this level of service is. Highly recommended.
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April 2019 by Kathryn H.
My computer was in need of repair and this company was wonderful to work with! Completely repaired in 48 hours. Reasonably priced and very patient with my lack of computer knowledge!
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December 2018 by David William
This the one and only place for my tech needs, don't even waste your time with the big box Geeks, go here instead and be more than happy with the entire process all done with a smile and at a very fair price
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July 2018 by Raquel Lowery
Sally is amazing! She made time for me today knowing my hectic work schedule! She had taken time out of her busy schedule to get my laptop up and running! Her pricing compared to everyone else was much cheaper! I would definitely do business with her again and recommend her to everyone!! Really great experience!
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April 2018 by Sara Manley
Sally and her team are great! We had them work on our computer at work, which is our lifeline in the office! Sally came over as soon as she could to pick up our computer and had it returned in a VERY timely manner! They even offered to provide us with a loaner computer while she had ours at their store working on it. Sally was very down to earth and easy to talk to about our computer issue. She gave us plenty of tips for the future also! I would definitely recommend them to anyone!
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February 2018 by Yvonne Hale
Black Mountain Digital Media helped us in a computer emergency! They were professional, fast and knowledgeable.
