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October 2023 by Danny Yang
I highly recommend BMTC. I’ve had new Michelins installed on my Highlander. Perfect and at a fair price. This place does the opposite of up selling. They’ll let you know if something you’re requesting might not be necessary just yet.But the purpose of this review is to shout out Cody, who installed my new drilled and slotted rotors and calipers on my 2003 Tundra. Truck shook and took a long time to stop with the worn and warped rotors. Cody gave me a call once he’d inspected everything and let me know that replacing the calipers was indeed probably a good idea, based on drastically more wear on the driver’s side. He also checked with me to ask if I would need the old rotors back for any core charge refund since I purchased them on Amazon. Honest.That afternoon, driving away from the shop on I40, I was fourth vehicle coming in hot on a 4 car pile up. Wrong way driver. I slammed my brakes and stopped on a dime. I’m sure I would have been involved in the pile up if not for the well installed new brakes. Thanks, Cody.If you want honest, high quality work at a fair price, BMTC is your place. I’ll be bringing my vehicles here from now on.
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September 2023 by Jennifer Pickering
Black Mtn Tire Connection is sooooo AWESOME!!!! I had a lil leak in my tires but couldn’t figure it out- they welcomed me, did a full quick check, found the hole and took care of me with no expectation of payment. They are community!!
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September 2023 by Tapas Pradhan
I was traveling through black mountains and got issues with my one of the tires. The technician named Duart( hope I am spelling right) , did an awesome work to fix the damage and said no charge … I was surprised to see such humane gesture .. I will always remember this incident forever.. I would strongly recommend this place for your services anytime any day..I can’t thanks enough…??
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September 2023 by amrendra mishra
We went there to get our tyre fixed. Such amazing service, and people. 5 star service and 10 star people.If I lived in this town, this would be the only place I would ever go to.
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September 2023 by Kevin Hall
It's probably the best experience you could have or I had buying tars. I had an appointment they were on Tom and ready for me, they put the tar's I wanted on great. They did everything just fine and timely. Surprise was very good, and the front staff looked too lazy or just wonderful. They're very good people and won't make sure you get what you want.
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September 2023 by Phoenix Stone
They were wonderful. Was down from Canada and had an unfortunate flat. I called at around 3pm the same day, and they were able to order specific tires and have my car ready to go by 9:45am the next day. Very personable and friendly as well.
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August 2023 by Tim Colantoni
Our Son brought his car in today. We were very worried being that he is 6.5 hours away from home. We felt helpless. Thank you so much for being an honest and upstanding business. We now feel very relieved that he now has a go to mechanic he can trust while he is at College. Thank you again for your kindness. We are very appreciative. Tim and Brandy Colantoni Havelock, NC.
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July 2023 by Jay Butterfield
Cannot recommend this store enough. Thank you David for your awesome customer service. Every business could only hope to run such a pleasant service related spot as they do here.
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July 2023 by kenneth allen
If you need tire,s or anything to do with front-end work this is the place to call. They offer a fair price. And over the top service and work.
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June 2023 by Chris D
This place...Wow. Brought my car in for a front end alignment. Long story short it didn't need one. After working on it for 30-45 mins, Dave showed me the prob was my tires. They didn't charge me. They would not let me pay, even after demanding to. Come on...who does this??? Black Mountain Tire - that's who.After 30 years of Tire Rack, I am done shopping online. They get my business for my fleet for eternity.They make appointments, they keep the appointments, and they do serious quality work at very fair (sometimes free!!) prices.Good people - good place. Highly recommend!!! Oh yeah, they sell tires too.
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June 2023 by Google user
This place...Wow. Brought my car in for a front end alignment. Long story short it didn't need one. After working on it for 30-45 mins, Dave showed me the prob was my tires. They didn't charge me. They would not let me pay, even after demanding to. Come on...who does this??? Black Mountain Tire - that's who. After 30 years of Tire Rack, I am done shopping online. They get my business for my fleet for eternity. They make appointments, they keep the appointments, and they do serious quality work at very fair (sometimes free!!) prices. Good people - good place. Highly recommend!!! Oh yeah, they sell tires too.
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April 2023 by Eva Rodriguez-Cue
quick service at fair rates!when i needed a new tire in a pinch, they ordered me a new one that afternoon, got it into the shop the following morning and had it on my wheel, all in less than 24 hours. when i came in, folks were friendly and helpful, i was out the door in 20 minutes with a new matching tire and the spare secured back in the trunk…thanks, y’all!
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March 2023 by Jerry Gentry
They were awesome. We arrived right before closing with a flat tire due to a small nail. They plugged it, put it on, put the spare back—for no charge at all. We thought we would leave the tire overnight since they were about to close but we were in and out in about 15 minutes. We can’t recommend them highly enough.
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March 2023 by Jerry G.
They were awesome. We arrived right before closing with a flat tire due to a small nail. They plugged it, put it on, put the spare back--for no charge at all. We thought we would leave the tire overnight since they were about to close but we were in and out in about 15 minutes. We can't recommend them highly enough.
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February 2023 by Katherine Kepler
Fantastic experience with this local hometown business. I’ve seen them go above and beyond for customers and strangers alike. Truly a class act!
