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February 2024 by James Dean
The man that works nights there with a beard and backwards hat not only uses terrible language in front of customers but is also extremely rude. Both yelling and cursing customers just trying to get what they need. This had happened more then one occasion. Definitely not fit to be working with the public my family will not be spending any more money at this store. Neither will my company with a fleet of 8 vehicles .
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December 2023 by Alex D
I'm regular-ish to this gas stationWhile it doesn't look inviting the customer service from the dude on night shift makes it all better!Guy has an epic customer service personality with a great sense of humor that makes everyone smile or laugh!Love it!
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October 2023 by Out of Wedlock (A.B.)
Garbage establishment. Came here 9/16 approx 4:30. Thirsty as hell and lady refused to break a $100 bill. You mean to tell me this corporation can’t afford a counterfeit bill detector? Honestly I feel discriminated against may not ever go to another shell in life.
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September 2023 by Out of Wedlock
Garbage establishment. Came here 9/16 approx 4:30. Thirsty as hell and lady refused to break a $100 bill. You mean to tell me this corporation can’t afford a counterfeit bill detector? Honestly I feel discriminated against may not ever go to another shell in life.
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August 2023 by D Webb
Everything over priced!
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July 2023 by Parker Gage
either they charge $4.28 for a single bottle of Sprite, or this man scammed me
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June 2023 by Christian Denton
Don’t go here keep going to BP or Ingles, rude, overpriced, poorly ran.
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May 2023 by Aleksandra Gorowska
Restroom for women out of order…
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December 2022 by Anita Kaschak
The pumps don't always cooperate. The employees are very helpful and friendly.
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July 2022 by Renee Bowden
I used to go to this Shell alot it was convenient near job and I have Shell credit card. But pumps were down quite often or card holder loose and made me nervous. And alot of experience in store but seemed okay til today I was purchasing buy 1 drink get other free clearly marked with a window sticker on cooler and was charged for both. Employee seemed not to care and did not honor price. It is only 2 dollars and some change but frustrating, I usually don't complain but I am this time. Not right to not honor it not sure why I came back . My mistake
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April 2022 by Phillip Lyons (Phillip Fry)
Not a favorite shell... rewards dont go through properly. Always has pumps out. Feel unwelcome sometimes for using my rewards number here.
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April 2022 by Sammy Bly
They are literally never open
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February 2021 by Sonya Allyn
NOT OPEN 24 HOURS!!!Please don't post this if your hours have changed.
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December 2020 by Justin Geary
Open 24 hours on google. Not at all. Never has been since I've lived in black mountain. Would complain that they didn't sell me alcohol even though I'm clearly 40, grey hair and all, but that's them just doing their job. Didn't have my ID. However, will complain about the extremely rude way they turned me down. Poorly staffed and operated. Definitely not 24 hours. Inflated gas prices. Go anywhere else. Wish I could leave a review at 0 stars.
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October 2020 by Donald M.
They have an extremely rude attendant that works the weekends. Some older redhead who won't even look at you when you tell him "thank you." I live nearby, but make it a point to avoid the place on the days I know he's working. The rest of the staff are pretty good however, but I'll drive and extra 3 or 4 miles if I need something late at night.