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July 2023 by Omar Cruz
Bad customer service.
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June 2023 by R Bruce Gasperson
Great since 1975
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March 2023 by Judy Self
Good customer service
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October 2022 by John Geraghty
Well it's members only gots a drive thru thou they was outa $50.00 bills today
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August 2021 by Harold Fals
Worst credit union ever. Don't get a mortgage though them unless you want to wait Months!
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August 2021 by Harold F.
Worst credit union ever. Don't get a mortgage from them unless you are willing to wait months! They treat their long time customers as if having their business doesn't matter.Don't waist your time with them.
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August 2021 by Karma Lawson
Always friendly and hardly ever busy when I go.
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May 2021 by Autumn Wheeler
Nicholas, our loan officer when we bought our house, is amazing! He went above and beyond his job description to give us the information that we needed as first time home buyers. He is the only reason that we knew, as an unmarried couple, that unless we specify, our house would automatically be purchased as tenants in common. Our lawyer didn't even bring this up. Thankfully, we were informed of this and purchased our house as joint tenants so that, God forbid, should anything happen to either one of us the other person has complete ownership of the home. This would not have been the case with tenants in common. I ask for him directly now for anything loan related. He also likes to talk about chickens, which everyone else in my life is sick of hearing me talk about. Lol! ??? Yay!
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November 2020 by Michael M
Chandler was friendly, efficient, and knowledgeable. Would give 7 stars if I could
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May 2020 by Ben Shirley
Dinner of the staff can be a bit rude
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January 2020 by Jerry H.
Spoke with Chandler regarding an issue on recorded line a total of 8 times. He kept telling me that he was going to send me a form, going to send me a form, almost ready, almost there, sending it to this other department, sent out, sent out, not sure why you never received it. When called on the carpet for it in front of his branch manager he lied about the entire process and his boss backed him saying that it was my misunderstanding (before realizing the calls had been recorded.) I will NEVER do business with SECU because of these two employees.
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November 2019 by Vivian
Best SECU I’ve ever gone to, hands down. Super friendly and amazing tellers, clean and inviting. I went in today and they had donuts, soda, chips, cookies, and Chick-fil-A sandwiches. The teller who was working with me told me about the snacks and I went off to grab a donut while she processed my request. Best day ever. I love this bank!
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June 2019 by Marleen Howell
We did our mortgage loan here and Nick was amazing, making the whole process a breeze and happlily answering all of our 80 questions. We closed in less than a month with no problems and couldn't be happier! Thank you SECU and Nick!
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June 2019 by Matthew Brank
Staff are always pretty friendly. Arrived @ 5:25 & the doors were locked. It was very important! Moral of the story if your running close to closing time definitely don't go to State employees in Blk Mtn. 😠😡😠😡
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November 2018 by StephYaBeats B
Best branch in WNC