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March 2024 by Marie Barker
This has been a go to place for shipping. Recently I contacted this UPS store on a Saturday just 15 minutes before closing. I was having an issue merging files and Cameron was able to help me quickly and efficiently that day. Fantastic customer service!
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February 2024 by Aida P.
The young man that wears his hair pulled back into a pony tail needs diversity and courtesy training. He was dismissive in his speech and his behavior was passive aggressive. A simple printing/ scanning request became an opportunity for him to show his “superiority “ over me. To be successful, a professional setting needs to be free of biases and prejudices. Personal beliefs have no place in businesses.
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February 2024 by J Fillinger
Friendly and attentive staff. Cameron has been a life saver on more than one occasion!
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January 2024 by Bryan Coward
I use this UPS Store routinely for many of my shipping/receiving needs. I can honestly say they're one of the best in terms of friendliness and quick/efficient service. The staff are helpful and very fast to get you in, out, and back to your daily activities. Being able to easily return packages with just a quick scan has been a life saver for my family. Thank you UPS Black Mountain.
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December 2023 by Emily Meyers Boykin
Great place with Great service! I frequently ship packages to my grandchildren and have always had the BEST service from Richard, Cameron and all the UPS employees! They receive a 10 thumbs up from me!!!
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October 2023 by Jillian
Kind and helpful staff. Efficient and knowledgeable. I was scared to go in with a large television that I was returning. The man who helped me was great and even offered to help carry the television inside from my car! Thank you!
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September 2023 by Kharma Center
These guys really went above and beyond for me today troubleshooting a label I needed printed for a return. I appreciate you!!
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May 2023 by Chris Karcher
Sometimes busy because it is the only one in town, but the staff is always super friendly, patient, and always super helpful.
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April 2023 by VAL
Couldn't even print what I needed and the employees made me feel uncomfortable. Go to the library if you need printing. Easy to do and nice faces.
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April 2023 by KR
Couldn't even print what I needed and the employees made me feel uncomfortable. Go to the library if you need printing. Easy to do and nice faces.
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December 2022 by Equality First
They get three stars but only that many because Sean and Heather are incredibly professional, patient, fair and very dependable. The other woman there, I think her name is Lisa(?) was one of the most unprofessional, unpleasant, intrusive and downright rude service people I have ever dealt with in my long life. I believe she must be related to the area manager who was there the day she misbehaved (his response was even less professional). Only nepotism could explain why someone like her has a job.
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October 2022 by jacob horton
Went in for 2 boxes to ship something for a total of $23! No thank you. That's an insane price for cardboard. I laughed all the way out of the door. Found the same size box at target for $4. What are your boxes made of that would support such an insane mark up?
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October 2022 by Sarah Haney Jarvie
I was in the area and used them for printing some things for a birthday party. Prompt and fast service for printing. I would highly recommend for any printing jobs. Thank you!
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August 2022 by bryson lanier
Delivered a Hello Fresh box 2 miles away from my house at 9pm on a private gravel road.
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February 2022 by Garold Hunt
Paid for a application to be printed and e-mailed the agency I was e-mailing it to never received the document. I was told "It's out of our system nothing we can do" INCOMPETENT and a waste of my time and money!
