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April 2024 by Christa Norton
Waited over an hour after it was suppose to be ready to be picked up. Ordered a chicken alfredo pasta and only got an alfredo pasta without the chicken!!! With all the food we got, it was almost $70. Could've had better service and food!!!
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April 2024 by Robert Fowler
Great pizza!
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April 2024 by Luke Stotts
Food was good kind of slow but it was the end of the night only had one person working that night.
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March 2024 by Chelsie Ridge
Currently waiting almost 2hrs for our food from the Pizza Hut in Black Mountain, North Carolina. When you call the store, someone does answer, but transfers you to her manager? Currently on hold for 20 minutes.Update: cancelled the order. The hold was over 30 minutes. Called corporate. I feel like a Karen, because I work drive-thru, and know customers can suck, but this was bad.
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March 2024 by David Miller
Delivery never showed up. Spanish girl answering phone was rude when asked what the pizza situation was and said she was sending me to the manager line for my complaint ( which hadn't been made yet). I then sat for over 20 minutes on the phone waiting before calling again and getting the same service!. 3 hours later and STILL NO FOOD!!!!! Pizza Hut is THE WORST!!!!! 40 years living here and won't order there again!
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March 2024 by Catherine
I used to drive through service. They were very quick and my food came out hot. The restaurant staff we're very kind.
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February 2024 by Chris Mullins
Food was delicious! Ordered online on our way through the area, the food was ready on time and the staff were friendly.
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February 2024 by matthew hackman
On a business trip by myself, wanted something with a lot of flavor, PH never disappoints ?
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January 2024 by Josh Wells
Nice folks and good pizza on snowy evening. Super busy tonight yet they "delivered" quality. Thanks BM Pizza Hut!
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January 2024 by Nancy Caukin
Love Pizza Hut! Delicious pizza and ready fast!
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January 2024 by Allen Starts
We went this summer with a 2 adults and youth group for a to go order. They were heavily delayed, and we waited over an hour for our order. Meanwhile, I was in the store, and the store employees refused to speak to me other than to say they were working on it. I overheard the manager screaming at an angry customer in the drive thru. He then proceeding to give the man our order, even though we had been polite and waiting. When the manager overheard my youth asking me if we should just get a refund, and I said that I wish we could but they wouldn’t speak to us, the manager came over and yelled at me, told me it was my fault he gave my order away, and said he would have comped my giant order but decided against it. Then the employee handed me our order, and we left. It was awful. Do not expect to be treated with respect. The manager was rude and abrasive, and the pizza was mediocre.
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January 2024 by Jasmine Issa
great service and food, waitress was super sweet, and it was all adorable. Waitress made sure we were pleased and it was all fast, definitely coming
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December 2023 by Ross Eberle (Spiral Storm)
I only came here for one reason and purpose: To inquire about a job from within this establishment.I cannot speak much about anything else in regards to it... At least not now.
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December 2023 by Jon Abbey
Pizza hut's prices are way too expensive these day. Large pizza and 12 wings...$46...before
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December 2023 by Theresa Boyer
Pizza was Fresh, Hot, and Delicious!Wings were on point as well!The guy @ the window was the best.He was quite accommodating , and nothing less than with a smile!Love my local Pizza Hut❣️