April 2023 by F. A.
Clean and friendly staff but not the best selection of shoes... For me.
March 2023 by Ann Becker
Did not have my size in the shoe I wanted. They ordered it for me and I received it in 2 days. Happy with my shoes and the salesman was very helpful.
February 2023 by Jane Benfield
Great service friendly staff! Verity of shoes.
January 2023 by Patricia Barrozo
Nice store, so many option. Buy 1 get 1 free or buy 1 and get the second with 50% off.
November 2022 by Daniel Richardson
Service about what you expect from a rack room shoe store..nothing amazing but at least they aren't rude. I guess....
November 2022 by Jackie Nagy
Always fun to shop here! Love to look through all the footwear styles and try on anything and everything. Especially liked the "BOGO 50% off" sale I took advantage of on 10/27/22!
October 2022 by KEDS Mom
It is a shoe store with great deals
September 2022 by Cathy Duncan
We didn’t get our product in the bag and they were rude when we called. While we were in the store we had to get on ladders to get our own product and the assistant manager rolled her eyes when I ask if I could leave my shoes at the desk. When we ask for help the Manager couldn’t find the Croc the we tried own so he said this is the same color I can’t find the one you tried own. No customer service at all
July 2022 by Robin Clifton
Cannot get enough of this store! Got a pair of house slippers for my husband regular price $149.99 got them for $89.00 got myself a pair of cute slippers for half price!
June 2022 by Jim B
Rack Room Shoes is having a great Memorial Day BOGO sale; TWO pair of Bluefin sandals for $29.95, what a great deal!
May 2022 by Anita Holloway
We were the only customers in the store . 3 employees. We were shopping for Crocs for our grandchildren. There were probably 60 pair.. we had to get a ladder ourselves. No one ever ask if we needed any help. When we got the the front with two pair and told us they weren’t on sale. One had the wrong box he said he didn’t know where it was . I said I would going it.. they were very lazy.. I was very disappointed. I have purchased several pair of shoes there. I’m so sorry they had no customer service.
April 2022 by Dana Higgins (Ghostlady)
Great selection, great prices. Usually a BOGO deal going on! Bought lots of shoes and boots here over the years.
February 2022 by Crystal Johnson Ervin
Love their selection of shoes that they haveBut I would have gave them a 5But my husband and I went up there and Boone North Carolina and shocked and they had this little girl up thereAnd she act like she did not want to give us customer service because of the complexion of our skinAnd that really teed me off so that's the reason why I gave you all three when you get people in there to want to come in there and work and do their job and help with the customer thenI'm a give you a five but I love the selectionsI just don'tDidn't like the customer service that me and my husband received
December 2021 by Shirley Adams
I ordered the shoes for pickup for the next day. I called the store to confirm they actually had them in stock. The person who answered had the same concerns. The inventory only reflected 2 in stock. He very kindly asked that I hold a moment so he could find them and package them for me. This all just 10 minutes before closing. Great service and care. Thank you
November 2021 by Cindy Lancaster
Purchased a shirt, check out lady was ok