Rustic is a charming shop located in the heart of Blowing Rock, known for its unique and interesting merchandise. Visitors can find a wide variety of creative and unusual items, making it a fun place to explore. The store offers great selections of local art and gifts at reasonable prices, especially surprising given the upscale appearance of the town. Customers appreciate the adorable atmosphere and the interesting items, making it a fun discovery during visits. One of the highlights of Rustic is its excellent customer service. Customers have experienced prompt and caring responses when issues arise, such as receiving a defective leather bracelet. The staff and owner are quick to remedy problems, offering refunds or replacements, often going the extra mile to find identical items from artisans and ensure customer satisfaction. This level of care and attentiveness creates a positive shopping experience. However, some visitors have noted that the staff member working at certain times can be unfriendly and unwelcoming, which may affect the overall experience. Despite this, the shop’s unique merchandise, reasonable prices, and attentive service make it a popular spot for those looking for special gifts or local art in Blowing Rock. Overall, Rustic is a delightful shop worth visiting for its creative items and caring staff.
Great place for unique gifts and local art at reasonable prices. I was really impressed with the selection and surprised to see such reasonable prices in a town that looks so upscale. Don’t skip it! Just wish they had paper bags instead of plastic.
October 2021
This store was very “full”, they definitely had a lot to choose from! I felt that some of the items were a bit pricey but they were usually the “hand made” items. Staff seemed friendly though!
October 2021
The customer service I received at Rustic is second to none. Karen and the staff were very warm and helpful. They continually went above and beyond to assist me. They now have a lifelong customer!
