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October 2023 by Shelby Voice
Purchased a vehicle from here last year. Check engine light came on the second day and also noticed broken glass in the vents and under the seats, we were not happy, because we asked if it had ever been in an accident and were told no. It was throwing codes left and right. Brought it to Don's attention who set it up to be fixed with one of "his guys." Turned out he only fixed one of the issues. Was approached by previous owner by chance at a gas station this year and boy did he fill us in! He explained how he also purchased a car after trading ours in. He went on to tell us about his accident and how Don plays the nice guy when it comes to making repairs only to find out he puts the repair costs on the backend of what you owe, so your paying the repair costs by the mechanic of his choosing like the previous owner also experienced. There is a clause in the paperwork that states this, so Don has covered his butt quite nicely. I know refer to Don as, "Loophole Don." I agree with the previous owner of our car- Don is sneaky and snakey, no doubt about it! I knew there was something up, the guy is always sitting at his desk watching CNN everytime I go in to make a payment. His granddaughter is a real peach. She always has an attitude like I'm interrupting her doing something just to put money in their hands -Unbeilavable! No doubt the majority of their positive reviews are fake. Buyer beware and don't say you haven't been warned!
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August 2023 by Jack Myers
Excellent staff customer service was good Excellent on prices Got the truck only had it a day trans. Coolant line busted, and needed tires Brought it up there. They let me use a loaner vehicle and to my truck got fixed didn’t cost me anything very good people I would highly recommend anyone else to come here. Also, people are very dependable with anything
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February 2023 by Nora R-G
Was referred by our landlord after my husband was hit by a semi and needed something immediately to travel for work. We were having trouble getting financed at other places because we do not have much credit history. My husband chose a 2010 Honda Crosstour in which ended up becoming mine because I like it so much and I gave my husband my vehicle. My husband plans on buying his truck from here when he receives his settlement. There were two issues that came about a few weeks after purchasing it and Don fixed those issues and then some and he could have easily said no and it was, "As Is," but none of that happened. Maybe it was our lucky day. He has been really good to us. We will definitely recommend anyone to come here especially if you are in a jam. Also, Beano was quick on completing the paperwork and understood my husband had to be on a job in Lexington that same day and got us out quickly.
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November 2022 by Zacc Hillman
Do not buy a car from them unless you are willing to put more money in it . Bought a Jeep Wrangler problems after problems then they will call their self fixing it and put repairs in the bill. Will never buy from them again. Selling junk!!!
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September 2022 by Deborah Mayfield
Bought a truck spent several thousand trying to keep it running. Check engine light came on the second day. One problem after another. New rotors and pads. New alternator, new serpentine belt, new co2 sensors, and other issues. It was a costly truck. Windshield cracked in several locations. Never got the check engine light off for more than a few miles.
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September 2021 by Asenath Padgett
Awesome people perfect cars and affordable
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March 2021 by Julio Feliciano
Don Francis is exactly how many movies depict a car salesman. He will lure, lie, mislead, con and deceive people just to sell a car. I was interested in a Pickup So I went to see when were they getting more vehicles in and what vehicles they had on hand in the lot. A truck was facing the road with a price tag on it. I went inside the office, just to find out the truck had not been inspected yet. Although my intuition was telling me no, I still wanted to test drive it. The Son BEANO gave me the keys and put dealership tags on the Truck. The truck wouldn't shift gears. No matter what I tried, I was never able to shift the Vehicle from Park to Drive. I turned off the vehicle, walked inside the office, I explained what was going on, and that I wasn't interested in the truck. They assured me that they would fix it but In good conscious and being conscientious , I decided it wasn't a good fit for me. I left and called back on Monday since he had said that over the weekend they will get more cars. I asked Don and he said Beano did buy more vehicles but he wouldn't know what vehicles until Beano got in the office. When I told him that I was the man who went in on Friday and tried to test drive the truck, he proceeded to tell me that ,"it was a simple fix" and that if I didn't want the pickup, than they didn't "need my business" and hung up on me. I called him back, and informed him that he made a bad Choice!
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December 2020 by Wendy Auten
Have got 2 cars from them love both ...
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February 2020 by Shirley ann Ball
Great used carlot very honest owners and will help you as much as possible dependable people who care about their customers and cars treat you like family if u go by there say hello to one of owners Beano Frances
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July 2019 by Bobby Tesseneer
Good people
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June 2019 by Karon McKinney
Beno is great! Friendly, professional and a good car salesman.
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April 2019 by Kyle Tolley
Ask for beano, don't deal with Don. He is a joke.
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April 2019 by Travis Anthony
Friendly people and someone you can work out some of the prices with
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March 2019 by Melvina Archie
I like them good friendly people.
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October 2018 by John Doe
Very good people to deal with!! Have a problem with the car, they are willing to help you out with the problem. Good people that stand by their word!!
