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April 2024 by Lexi Guidetti
I would all 5 on atmosphere but the inside floors are so slick I couldn’t stand still to even order my food or wash my hands after using the restroom.
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April 2024 by Stephen Williams
Difficult to rate their food BECAUSE THEY HAD NO CHICKEN! Got some KFC coupons in the mail so decided to get a couple dinners to go, maybe come back Sunday for an Easter dinner bucket. That won’t happen. Arrived to an empty dining room and no cars at the drive through; for good reason it appears! Went to the counter to order, after a moment a young person appeared and informed me they had no chicken. Told me it would be 25 minutes until they did. Would I like to wait? Uh, no. In 25 minutes I can drive to Ingles, buy chicken dinners and drive home. If the place was overflowing with customers I can understand being sold out, but it was empty. One small child was playing in the dining area. He was probably hungry.
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March 2024 by Kaitlyn Watts
As a former employee I truly believe the customer service has gone way down at the Boiling Springs NC location. I came by at about 8:20 and asked for Livers the lady stated they did not have any and I asked if they would be able to drop any and she said “no we don’t sell Livers after 8..” I did not realized this had changed, however no big deal I just switched and continued with the rest of my order. She also came back and stated they were out of Chicken for the night unless I wanted Crispy, again okay we just went with the crispy. I also asked for 2 Chicken Gordita crunches. When I got my food I realized there was only one in the bag and asked the lady about the other one and she said you only got one I said I ordered two but that’s okay no problem I didn’t want to hold them up. When I got home I opened it and it was beef instead of chicken. Then when my husband ate his Crispy chicken it was undercooked and pink in all pieces. Not to mention the whole encounter with the employee was not really customer friendly. I am just super underwhelmed with how the service at this store has gotten.
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March 2024 by Gary
If I could give a zero I would. Went there today at 5:45 pm. They had no chicken of any kind and it would be at least 25 minutes for them to cook it.
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January 2024 by warren preslar
CHANGES ARE COMING TO THIS LOCATION.
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November 2023 by Jessica Causby
Pulled to the window paid for the food and the lady didn’t even wash her hands before going to prep the food. Started scratching her body still didn’t wash hands. Another lady kept wearing the same gloves and was carrying food out side and going back and prepping food.
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November 2023 by Adria Morrow
all the employees were on their phones, and everyone was standing in the back not doing nothing.
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October 2023 by Cassey Jones
Every time I’ve come to this location the wait has been astronomically long and I can only assume it’s due to the children in the back consistently playing around and not taking things seriously. Even the lady who appeared to be in charge was in the middle of it. Simple questions me or whoever is with me ask are met with unknown expressions and take just as much time to be answered as it takes for our food to be done, too long. I recommend someone come in and crack down on the playing, it’s unprofessional and inconsiderate. This past time the dining area had one person in it, yet the whole store was loud due to the fun times going on in the back of the store. It is not worth it to get a Baja blast with your chicken I promise. I also want to mention that we came around 7:45 and they were already out of original chicken for the night and appeared to be deep cleaning to close up, which cleaning makes sense but closing up 2 hours before close has never been a norm for me in any job I’ve had.
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October 2023 by Mariah Wisher
This was at the boiling spring Nc.. I went there to order food but didn’t pay yet and was sitting there watching the ladies inside working and she was slamming stuff and toss someone food onto the counter and I left we was sitting in drive thru for a good minute before we left and went somewhere
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September 2023 by Ken
Service was insanely slow. Very friendly but if you're in a hurry, stay away. I was the only customer at the peak of the lunch hour. Should tell you something.
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July 2023 by M Mm
The restaurant was very clean and the staff very friendly. It was a pleasure dining there very nice
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July 2023 by David Greene
No experience, food no good.
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July 2023 by Martha “Dede” Melton
The restaurant was very clean and the staff very friendly. It was a pleasure dining there very
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July 2023 by Vickie Canipe
Worst little chicken breast and had probably been cooked all day. Will go to Shelby next
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May 2023 by Christopher Canipe
Poorly staffed seems to have no structure employees and do work. There are always playing. Doors and drive-through says it’s open till 10 but they’re never open till 10. Just very poor service. And also manager must not know how to place proper food orders the last three times I’ve been there thy been out of something I wanted.