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August 2022 by Kenneth N.
Was quote 1400 to have a small growth removed from my pups eyelid. Received a second opinion from a vet down the mountain cost was 400 dollars.
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July 2022 by Beth S
This has been our vet for many years and we’ve been lucky to not have to take our pets in on a regular basis but recently we’ve had some issues and have called to get a sick appointment They either do not have any for several months out even if you’re a cat or dog is ill. They only recommend you to go to the 24 hour emergency vet which is highly expensive if you ask for options. We recently called to make an appointment to have one of our cats evaluated and they told us to go to 24 hour emergency. No offering for a drop off or even sorrow at what we are going through. We called again to speak to the owner as we question how we would ever get in to see the vet for anything and they hung up on us. We do not recommend them to anyone as customer service is absolutely horrible and we can never get in
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July 2022 by Jeff S.
I used this vet for years. They once were good caring vets. No longer. Now they are constantly blaming covid for a complete lack of caring. You can't get an appointment unless you pay their "emergency" fee. With an elderly cat at the end of her life I'm told to go elsewhere to an emergency vet and hung up on. Horrible place don't take your pet there if you care about them.
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June 2022 by A F.
Misdiagnosed my cat and priced more for less services than my vet back home :(( poor guy was suffering for months because of their negligence
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October 2021 by Jessa Gerrald
We couldn’t ask for a better vet! Dr. Koh has been extremely wonderful and has taken care of our Olive since she was 4 months old. The staff is always very friendly and helpful. Olive loves going to the vet and it’s a great feeling knowing she is in good hands.
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August 2021 by David R.
This place rocks. They use fear free veterinary practices. We are on vacation up here and our dog developed a lump. We thought it might be from a slip she had hiking over wet rocks. The staff here were great. They could have easily gouged us with unnecessary tests and procedures but did not. The lump turned out to be a hematoma. If we moved here, we would definitely use this practice year round.
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June 2021 by Sean Royall
Let me warn everyone. We took our dog for a simple blood test, was charged over $300!!! My wife waited almost 2 hours before our dog was seen. Then the vet came out to discuss in full about the blood work, it wasn’t even for A DOG! It was for a cat. They didn’t even give us the right blood work and the vet didn’t know the difference between K9’s and Feline. They closed right after the results were given so when we noticed it, it was late on a Saturday so I called Monday morning, then the front desk staff told me I could have called sooner to ask for correct results. Not sure how I could called while they were closed.
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April 2021 by Francine Barr
Excellent treatment of my cats. Pleasant staff. And a real treat was getting water/snacks while I waited in my car.
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April 2021 by Katie M.
Wonderful place! We decided to switch here permanently from our current vet after they were able to accommodate us for an urgent care appointment the same day (which seems rare here since a lot of places are booked weeks in advance). We've really missed the personal touch/interaction we had with our former vet before moving to the Boone area. As such, we were delighted to see the genuine care the entire staff exerts (from the initial scheduling process to the curbside pickup to the doctor's phone assessment). I especially appreciated how they communicate transparently, interact with your pet (both physically and emotionally), and treat you and your family as more than just a number. They also will follow up the next day, and they provide nice small touches, such as by giving your dog a goodie bag filled with essentials and treats.
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November 2020 by Pia O.
I wish I could give this place 0 stars. This is the worst vet clinic I have ever experienced in my life. I am trying to fly home with my dog and I was scheduled at this vet to have her paperwork filled out to be able to fly. I was counting on it because the paperwork has to be submitted 24 hours before the flight and they told me they could do it. So I woke up at 8am to drive to the appointment and these people call me 10 minutes before my appointment to tell me they can no longer do it. So now thanks to them I will miss my flight and they respond to me like robots with absolutely no form of sympathy for the situation. This place is extremely unprofessional and the staff are completely illiterate. If you are you going to run a vet clinic and charge people great money then hire employees with a higher IQ score than a 40. There is a reason this place has the lowest star rating out of all the vets in Watauga county.
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June 2020 by Mimi K.
I was up in Blowing Rock for a couple of weeks and my dog suddenly got sick. A neighbor referred me to Appalachian New River Veterinary. Though it was late in the afternoon, they worked me in. They were wonderful! Dr Kreis and staff took care of my beautiful boy. Thanks!!!
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April 2020 by Jordan Klein
I love every single doctor in there, they are all so nice and so knowledgeable. This is the best staff I’ve ever seen at any doctor ever, for pets or for humans. They make us feel like family
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April 2020 by Michelle Gentry Green
Super nice staff and very loving to our little Sophie
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March 2020 by Sydney S.
I saw the score ANRVA had on Yelp, and didn't know how that could possibly be! I have been taking both of my pups, Maisie and Murphy, to App New River since they were both puppies. Maisie passed, and when I called to cancel her paw plan, they sent me a handwritten condolence letter... they are so kind! Paw plans- as a college student with pups, vet bills can be very intimidating. This being said, the paw plans they offer make vet care very affordable and much less intimidating. Murphy is like the kid at daycare that picks up all of the illnesses; we have been to ANRVA three times in the past month. Murph has seen every vet and nearly every vet tech at App New River, they are amazing! Murph primarily sees Dr. McAdams but, due to his ability to catch everything, has seen each other vet as well, they are all amazing! All of the people that work at the front desk area are insanely efficient, do everything they can to help you, and are so kind. They are also great at remembering people's pets and their names, it is so impressive! The vets are so thoughtful, patient, and really care about the well-being of the pets. They are very transparent and communicative. My roommate recently adopted a pup and, per to my forever recommendation, started taking her to ANRVA. Her pup has some anxiety about vet visits and medical equipment, and Dr. Koh took the time to work with my roommate's pup to help her feel a bit more comfortable! I could not be happier with Murph's vet care, and will always rave about ANRVA!
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February 2020 by Jennifer R.
I took my dogs there for their first visit with them and it was absolutely wonderful. Staff genuinely cares about every customer who comes through the door. My dogs were loved on and received great treatment from Dr. McAdams! He took his time and answered all my questions. Highly recommend bringing your pets here!!
