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August 2024 by Steven Miles
We had a dead car battery and a guy by the name of Nick who I think was the sales floor manager (or something similar to that) was incredibly helpful and kind throughout our ordeal. He helped as much as he could and provided us a wonderful service.
I cannot rate Nick highly enough, hence why this store gets a 5 star rating from me.
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June 2024 by grif tschopp
Went here in February of 2024 to get my battery replaced after an emergency. Took them no more than 20 minutes to get me a new battery, and to get it installed. Quick service and they do it well
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April 2024 by Ronald Perry
Staff is very helpful ?
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April 2024 by Jenna Warnock
My CEL turned on while I was up in Boone and stopped by this Autozone to have the code read. Robert was incredibly knowledgeable about the area and recommendations for moving forward in places to fix my car. What made me want to write a review, though, is that I also came to get my battery replaced, but due to my car's make and model, the car's computer also had to be reset and Autozone did not have the proper tech to do so. Robert was so dedicated towards helping me find a solution even though he physically could not take care of the battery that he personally called and referred me to a trustworthy friend to replace my battery for me. It is rare to find people place that amount of concern and care into you and your vehicle. The person he referred me to was just down the street and was just as kind and trustworthy as Robert. It is great having a place that cares so much about your safety with driving and it really showed.
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April 2024 by leif cz
Stopped in with a check-engine light today. Robert at this location was super helpful in helping us diagnose the issue and figure out the best place for servicing the problem. A+ service here - great people.
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April 2024 by Chance Lisenby
I was having the worst day in a long time after having just busted my taillight. A young gentleman in with long hair and a hat went out of his way to help me fix it outside in the cold and made my day so much better. I wish i got his name, but he 200% deserves a raise for going out of his way. Thank you again!
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March 2024 by Nick Stockard
Staff were very kind and helpful, especially Robert. Got exactly what I needed and got out in minutes.
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January 2024 by Leslie Snipes
I thought I had to have my battery replaced because it had just died, and the man who helped me was awesome all around. He checked the voltage to make sure I actually needed a new battery, and then replaced it for me for free in no time. He even took the time to clean the corrosion off. He was so friendly, knowledgable, and capable that I'll choose this place again in the future. The other man working there was equally nice and knowledgable. I'm sure I saved money vs. going to the dealership.
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January 2024 by Aaren Grant
Girlfriend and I came in for some jumper cables, wandered around the store for a few minutes, plenty of people working but no one assisting customers. I found them eventually, went up to the counter and stood for a few seconds while people behind were chatting. Wasn’t greeted or anything, wasn’t asked if I found everything okay, just treated like I had somehow inconvenienced the two of them and interrupted their conversation. They continued talking as the girl checked me out, all she said to me was the total in between talking to the guy behind her. I said thank you as I was leaving, neither of them could be bothered to say anything back or make any eye contact. Will not be returning, taking my business to Advance Auto Parts instead.
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December 2023 by Nathan Shack
I was vacationing in Boone over the Holidays and our alternator went out in our Yukon. I had the whole family in the car and no tools but was able to limp it in to this AutoZone. They had the part I needed and even let me borrow the necessary tools. Was able to quickly knock out the repair in the parking lot and get back on the road. Special thanks to “Robert”, he was extremely helpful and professional.
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December 2023 by Abigail Wall
I was having issues with my headlights and turn signals on my car and was helped by Robert and Hayden. They took the time out of their day to sit down and help me solve the issue of what was going on. I have never had better customer service from any other car part store than I did with them. They were kind, patient, and knowledgeable. I hope that everyone takes their cars and part needs to the autozone of Boone. I will only use this store from now on and hope that the two best workers there (Robert and Hayden) Will be helping me.
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September 2023 by Melody Bullock
Lost my gas cap and didn't know anything about the specs of my Jeep and Robert helped me and we got it figured out! Thanks!!!!
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August 2023 by Annelies W
DO NOT BUY A BATTERY HERE!!! They quite literally sell dead batteries, I had to contact a towing company to jump my car, the charge of the battery was 5 volts, aka really dead. The tow man even said to never buy batteries from any autozone as they are notorious for this.
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August 2023 by Jamie Bader
Always has the parts we need in stock.
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August 2023 by Brandon Forkle
Get in the zone