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March 2024 by Nick Stockard
Staff were very kind and helpful, especially Robert. Got exactly what I needed and got out in minutes.
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January 2024 by Leslie Snipes
I thought I had to have my battery replaced because it had just died, and the man who helped me was awesome all around. He checked the voltage to make sure I actually needed a new battery, and then replaced it for me for free in no time. He even took the time to clean the corrosion off. He was so friendly, knowledgable, and capable that I'll choose this place again in the future. The other man working there was equally nice and knowledgable. I'm sure I saved money vs. going to the dealership.
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January 2024 by Aaren Grant
Girlfriend and I came in for some jumper cables, wandered around the store for a few minutes, plenty of people working but no one assisting customers. I found them eventually, went up to the counter and stood for a few seconds while people behind were chatting. Wasn’t greeted or anything, wasn’t asked if I found everything okay, just treated like I had somehow inconvenienced the two of them and interrupted their conversation. They continued talking as the girl checked me out, all she said to me was the total in between talking to the guy behind her. I said thank you as I was leaving, neither of them could be bothered to say anything back or make any eye contact. Will not be returning, taking my business to Advance Auto Parts instead.
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December 2023 by Nathan Shack
I was vacationing in Boone over the Holidays and our alternator went out in our Yukon. I had the whole family in the car and no tools but was able to limp it in to this AutoZone. They had the part I needed and even let me borrow the necessary tools. Was able to quickly knock out the repair in the parking lot and get back on the road. Special thanks to “Robert”, he was extremely helpful and professional.
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December 2023 by Abigail Wall
I was having issues with my headlights and turn signals on my car and was helped by Robert and Hayden. They took the time out of their day to sit down and help me solve the issue of what was going on. I have never had better customer service from any other car part store than I did with them. They were kind, patient, and knowledgeable. I hope that everyone takes their cars and part needs to the autozone of Boone. I will only use this store from now on and hope that the two best workers there (Robert and Hayden) Will be helping me.
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September 2023 by Melody Bullock
Lost my gas cap and didn't know anything about the specs of my Jeep and Robert helped me and we got it figured out! Thanks!!!!
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August 2023 by Annelies W
DO NOT BUY A BATTERY HERE!!! They quite literally sell dead batteries, I had to contact a towing company to jump my car, the charge of the battery was 5 volts, aka really dead. The tow man even said to never buy batteries from any autozone as they are notorious for this.
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August 2023 by Grace Taylor
Had a few questions and concerns about the way my car was doing with mountain driving, and Robert S. was a huge help. Not only was he honest about which fluids to buy for the most affordable and effective fix, but he also was willing to investigate my concerns with me. I appreciate the patience, honesty, and kindness of the staff here, as well as affordability and variety of products for any issue. Definitely recommend!
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July 2023 by Thomas Weaver
Kyle was a huge help, as soon as I walked in he was ready to help out. Gave solid advice and helped me pick out an oil more suited to my driving needs. Great energy too - give this man the raise he deserves!
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April 2023 by Arthur Merschat
I walked in with 5 minutes to close on a cold, rainy Friday evening. They helped replace my dim headlights with new ledLights. This included the younger sales clerk heading out in the rain to help change the lights. Thanks!
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February 2023 by Kristina Smith
I went into the store for new wiper blades. Was in and out in less than 5 minutes. I was greeted as soon as I walked in the door by a very helpful customer service rep. He quickly grabbed what I needed and even installed the new blades for me. Really awesome customer service!
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December 2022 by Marvin Brown
Staff was extremely helpful and offered to change my headlights for me. They let me borrow tools and I was able to get to job done quickly. Thanks guys!
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November 2022 by Shari King
Cheyanne provided exceptional customer service! She was knowledgeable, friendly and efficient! She helped us with our car battery with testing and recommendations. Highly recommend considering this store for your next purchase! Thank you, Cheyanne!
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October 2022 by Jim B
diy parts and stuff for cars; great staff!
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August 2022 by Christina Mast
My dad went to AutoZone looking for a simple taillight bulb to a 2001 Subaru Outback, he provided the bulb to show (her) what it looked like and she looked on the computer and could not find it, told my dad she couldn’t find anything close to it so my dad left & went to Napa where a gentleman went straight over to the shelf and picked it up. Clearly the woman from AutoZone had no idea what she was doing,she couldn’t even look through their inventory to see if they had one. Thank goodness for Napa.