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February 2024 by Megan Rowley
I came to the Boone, NC store and didn’t see any employees in the front or center of the store. I was looking for something that smelled like cinnamon. I ended up buying other items and when I went to the back to pay I noticed three employees sitting on the back counter talking. Once a line starting forming they came to their registers, but were not polite. The lady who rang me up was sarcastically rude. I asked for assistance redeeming my points on my phone and she made me feel stupid and even laughed. I’d rather drive an hour to another store in TN or order online than go back to the Boone location. The management in this location needs to tighten up or they’ll see a decline in customers. Ordering online is more convenient for everyone now. The reason we go to stores is for customer service…I think everyone at this location should remember that.
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February 2024 by Shelly Presnell
Staff service was beyond excellent! Employee S. Stone was super kind and friendly! Made me want to come back!
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December 2023 by Debbie Sluder
Staff is helpful and friendly. I love Bath and Body Works Products
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October 2023 by Ja Ro
A good place to go if you need some items for your home. The soaps are good.
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September 2023 by P M
Three shoppers in the store. Three employees standing behind the counter. I was searching the store for a specific body spray. Obviously searching for something. Not a single employee asked if they could help me find anything. That's exactly what I said to them. All three just looked up very confused. As I started to walk away, one of em said in sarcastic voice, "Can I help you find something?" I don't usually go here but someone gave me a gift of something. I enjoyed it and I thought i'd replace the empty. New customer base not going to get me.
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June 2023 by Sarah Clark
Excellent sale currently ongoing!
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May 2023 by Cammy Duncan
Very helpful and attentive staff. I love their body wash and body creams!
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December 2022 by jack rabinowitz
Beautiful store well managed they have lovely products for men and women if you go there I doubt if you'll be disappointed
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December 2022 by Jayson Holman
Always smells sooo good in here..great prices too..
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July 2022 by Lora Edmisten
If they would let us camp out in front of the store my granddaughter would in a heartbeat, The store always smells so good .
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June 2022 by Katlyn Brannan
Always wonderful staff when we go in and very well kept. Staff is always helpful and one gentleman in particular is absolutely awesome and one heck of a salesman!!
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May 2022 by Cody Pinter
I don't know his name but there's one gentleman with glasses that I've seen here every time I've gone that is ALWAYS greeting customers. He's so friendly, engages in small talk, and helped me find the perfect scent for my Grandmother's birthday gift. Give this man a raise already, he derserves it!
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May 2022 by Sheila Cook
Store as always clean and happy environment. Two lovely young ladies welcomes me and offers to help.
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May 2022 by Roxanne Maltba
Great customer service just sad cause they didn't have the same sale on products as the internet
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April 2022 by Tadashi Bean
Hard to ever justify checking this place out due to very odd employee behavior (due to policy/training of b&bw)They will sometimes leave you alone but expect to be bombarded by employees telling you their deals and trying to sell you things.Just say "no thanks" and carry on if you want to browse quietly!