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November 2023 by Gucci S.
Don't do business with these people I came here for a simple oil change and they forgot to put the bolt on my car and I drove off and my engine blew.
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November 2023 by Amber Holbrook
I own Good Vibz Tattoo at University Overlook in Boone. They towed one of my workers out of MY parking spaces, and when I called, the dispatcher was so rude I couldn’t even finish my sentence. We are one of your clients and customers and expect to be treated with respect. I don’t care who your dispatcher is. He needs to learn customer service.
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September 2023 by Scott P.
Great 10 year - plus relationship with this dealership!Excellent, honest mechanics who take the necessary time to do the job right!Additionally, Bill's has a friendly, personable office staff that is par excellence!All, a winning combination that makes this business highly recommend!Scott ParkerFord Escape
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September 2023 by Keith Bandy
This review is for the towing service! They are absolutely the worst to deal with. They have some sort of monopoly contract with just about every apartment complex in Boone and use this monopoly to prey on college students by towing cars for any given reason they choose. My child's car has been towed twice, once because the tires were touching the paint line in parking spots and once because the car was parked beside the dumpster because non students were parking in the apartment lot. Every time we have called they are hateful and condescending. They claim they are towing people that are illegally parked but yet my child comes home to find no parking spots and non students cars parked there all day, yet our car is the one that is towed. Asked for pictures to prove that our car was parked illegally and they refused to provide them. The apartment manager gave us instructions on what to do when there is no parking and Bill's Towing ignores the instructions from the apartment manager and tows anyway and is hateful when we call to tell them we are parking in a non parking spot because no parking, as instructed by the apartment manager.BEWARE any where in Boone, they have control of just about every parking lot, not just the apartments.Service: Car towing
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September 2023 by Dylan Goldman
Read the other reviews regarding late night towing. If your insurance company tells you that Bills Garage is coming to help you tell them to use another provider. They won't show up, and they won't answer the phone. Happened to my son tonight. I called to verify the acceptance of the tow. Got no answer for the 45 minutes I called. Use Wrenchworks instead. Super responsive and polite.Service: Car towing
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September 2023 by Jay H
We were stuck in Boone due to some car trouble. These folks took our concerns seriously, got our car fixed quickly, and gave us a very fair price. While we sincerely hope we never need car repair on vacation again, if we do, I know where we’re going.
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September 2023 by Malakai “Kai” Wisniewski
Car towed from a lot they weren’t even supposed to be monitoring, towed my car from a visitor lot because I was “slightly” out of the visitor section and that they “didn’t really remember where the visitor parking was” for the lot I was “slightly” out of. Got my car towed for emergency maintenance, told the tow truck driver, told the receptionist (in detail), and talked to the mechanic, Micheal, and yet I am still unable to have my car as they didn’t work on my car at all until after he asked if the maintenance required was intentional or not, and that they took my car off of the schedule and have to wait until they potentially get the car done after 3 days.Service: Car towing
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August 2023 by Sherry K.
Ripping off college students who are in desperate need of car repair . Do not give these people your money.
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July 2023 by Will Clark
Got me back on the road after sliding off a mountain road in the late night. AAA jerked me around for over three hours but Bill’s was there within a half hour. Friendly driver/mechanic. Highly recommended.Services: Special vehicle towing
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July 2023 by Kyler H.
Illegally impounded my car, waited over 5 hours to have it towed to my house after numerous calls that it would be soon, and wanna charge a 2nd day impound fee because they were too slow to bring my property the day before. Also overcharged for a radiator fix and left my car with other issues afterwards. literally call anyone else for any mechanical or towing needs. If i could give negative stars i would this place needs to be shut down
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July 2023 by Daniel Poling
Bill's Garage is a great place to get your car worked on. Super friendly and honest staff, very knowledgeable, and easy to schedule an appointment. Very affordable services as well. Highly recommend.
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July 2023 by j roz
My college aged kids had a car issue and needed to get back on the road quickly. From start to finish everyone we dealt with at Bill's could not been more helpful, nice and timely in their feedback. Which is greatly appreciated when you are calling from 11hrs away not knowing what the issue was.Service: Exhaust
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July 2023 by Dan Poling
Bill's Garage is a great place to get your car worked on. Super friendly and honest staff, very knowledgeable, and easy to schedule an appointment. Very affordable services as well. Highly recommend.
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July 2023 by Matt Rinaldo
We called Bills to help us move a camper from Creston to Lenoir. The camper had not moved in 6 years. Gavin showed up on time. He pulled the old girl out of the mud, inflated the tires for me, and took off down the mountain. He also help level the camper when we got it to our property. Our property has a pretty step narrow gravel driveway that didn't stop Gavin and the boys at Bills. Great service above and beyond service! I would defiantly use again if I get in a pickle and recommend them to everyone on the internet.Service: Local hauling
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June 2023 by Jason S.
Gets it done. Good pricing. Needed to get breaks looked at and they got my daughter right in. They fixed it up and made sure it was safe.
