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April 2024 by mechelle fox
Today I visited to grab a chicken Al pastor burrito. The store was out of the chicken. I was so disappointed and sad that I stayed they need to keep this all the time. Little did I know, the manager, Phil was cleaning tables. He overheard my conversation and was so kind. I felt like I was the only customer in the store. Excellent customer service and I will certainly be returning more often. Thank you Phil for showing kindness!!
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April 2024 by Luna Espinoza
they never have anything don’t come here always out of something so ridiculous staff is so rude they are just in the back eating and not working.
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April 2024 by S K
Mobile order obviously take presidence here. If you're a dine in on a busy night... prepare to wait... they don't serve humans in the store until they've gone through most of the the copious amounts of mobile orders. They need to prioritize a portion of staff to wait on IN STORE customers.
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April 2024 by Yamilet Corrales
I went in last night and Emily was so kind! She provides excellent customer service with a genuine smile. She efficiently handles orders and made my visit a delight. Her friendly demeanor and attention to detail elevate the dining experience, making her an invaluable asset to Chipotle. I will definitely be coming back! ?
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April 2024 by Stephanie Field
Emily is the best worker! She has a smile on her face, and makes the customer feel so welcome. On the other hand, I noticed Rachel being rude to the other employees. This is sad to see as a customer, and I hope Rachel will not continue this behavior in the future.
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April 2024 by Scott Morris
Our food was about what one can expect from Chipotle. However the staff was very unfriendly and acted like it was a bother for them to assist customers. The young man assembling our bowls was near the point of rude and the young lady on the till.was downright rude. Won't be back
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April 2024 by Gabe B
Normally when i come here i am satisfied with my food and service, but today the girl who made my bowl gave me less than half of what i normally get and when i asked for more rice she put just a tiny sprinkle on while acting very upset that i asked. The other blonde girl who rang up my order was also incredibly rude and sounded very annoyed to have to ring me up.This place is not that bad but the employees were very rude to me.
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April 2024 by Gemma Gennello
I’m college student, I can appreciate kind and genuine customer service. And lol, I can say I have never once experienced that here. The employees that work here, especially that blonde girl with glasses who works the register are extremely rude. This blonde girl is rude to almost everyone that orders. I have seen her yelling at a male coworker with tattoos - the yelling got so bad we had to leave because it made us uncomfortable. Every time I have came up to her to pay for my food she looks at me and asks "what do you want?".I WANT TO PAY FOR MY FOOD, like god do ur job.It’s not only her, almost every employee seems annoyed to make food for the customers. I feel extremely unwelcomed here. Do better management.
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March 2024 by AR
The chicken bowl does not taste like Chipotle. It tastes like someone ran over a donkey and didn’t want the opportunity to go to waste so he brought it over, chopped up and put it on the grill. Just awful. But, on the bright side, the person serving the food and the person at check out make the people at the DMV look like cheerleaders!
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March 2024 by Lauren Denning
Really hope the owners/managers address the issue of the way their employees treat customers. It is absolutely absurd.
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March 2024 by Regan Henderson
Today I was given the smallest portion size I have ever received at chipotle. Maybe even any build your own restaurant!? The employee was not adding anywhere near the normal portion, even when I politely asked for extra beans he gave me a half a scoop total. The amount of rice was less than the whole bottom of the bowl, just nothing honestly. I was so flustered that he was so rude and ignoring me. I’m not one to cause a fuss but I tried to speak to the cashier and he was talking to a door dasher. So I paid 10 dollars for what you see below. Not eaten, just mixed up. Ridiculous. Train your employees better!
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March 2024 by Jacob Mayne
So, normally when I deal with these guys they’re really cool. There’s one guy that’s long haired, and there’s another taller guy. The taller guy was very rude, and hateful. The shorter long haired guy whose name was Chris I believe was really cool. I personally witnessed the taller guy “(Who looked like he might be under the influence) throw some bags at the gentleman running the cash register. He was really cool and didn’t deserve that. This was around 9:25 when I came in. Let’s start by how the conversation originally went. I walked in, and the guy was visibly and clearly upset. This gentleman started shaking his head, and rolling his eyes. I said “hey man, how are you?” And his reaction was mumbled with a “yeah.” That’s not very business friendly. I asked for chicken, and he gave me maybe about 3 pieces of chicken trying to be a smart aleck. I had to ask the guy running cash register for more meat. I’m not really sure why or how this guy got hired because he was a very hateful, rude employee with an attitude. I’d say fire the guy and replace him with someone who actually wants to work!!!! What a shame, and a poor look for such a high integrated business. As a long time customer this guy definitely ruined my experience. Until they get rid of him I won’t be back!!! Good job on the cash register to the guy who was working it. You are such a hard worker, but your other coworker needs to learn a few manners and maybe have a job that keeps him away for people. It was clear to me that he was just there for a paycheck because he HAD to be.
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March 2024 by Alex Wolfe
Probably one of the worst chipotle locations I've ever visited. I try to not leave bad reviews unless the location is consistently bad. Burritos are consistently smaller than my hand and in the shape of a square. Burritos are commonly COLD like the ingredients just came out of the refridgerator and were halfway wrapped in a torilla. Who doesn't love biting into a palm sized "burrito" that's ice cold on the inside? Staff are also not friendly whatsoever and don't seem to care in the slightest.I love Chipotles food, but this location isn't it, and staff needs to do better.
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March 2024 by Alayna Rossi
Workers are extremely rude almost every time I go, I asked for a little bit more guac since the worker gave me the smallest amount and he rolled his eyes and mumbled oh my god at me. Place is always extremely slow and dirty.
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February 2024 by angusfox
It’s like the workers get paid to not say a word and not pay attention to what you’re saying. I look up to ask for steak and dude is already putting chicken on my bowl, I ask for corn salsa and they put on hot salsa, and if you ask for lettuce they’ll put it on there like anymore than a pinch is coming out of their paycheck. Asked for a small drink and this girl just walks away from the register and doesn’t come back. It felt like I trying to get a bowl in a fever dream, all the staff gave me uncanny valley
