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March 2024 by Connie
We stay at many Marriott hotels, but this is the first time in years we stayed in a Courtyard. What a wonderful experience. Everyone at the hotel was so kind and helpful. The rooms are spacious and we enjoyed the one-bedroom suite. The gym was excellent. I thought we were in a brand new hotel--everything so sparkling clean. I was surprised to learn the hotel was ten years old.
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March 2024 by Thomas Honey
They shoved us into a handicap room despite our reservation. Also, no breakfast included. Not worth the money spent.Rooms: Poor
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February 2024 by Donna Stoner
front desk staff, especially Natalie, were very helpful in getting us acclimated and making suggestions for dinner. we also had an issue in our room and she came up immediately and resolved the problem easily. very personable.
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February 2024 by Srikar Sudini
Gave us a room facing the road while there were rooms empty away from the road when we called, booked and were promised.Road noise is crazy inspite of a white noise machine for the kids.The lobby bar baristas asked each other if they knew how to make a latte after we paid ?Rooms are ok. Standard value for money rooms that anyone would except.Parking is not easy to findOVERPRICEDRooms: Ok but overpricedFood & drinks: Limited menu.Baristas are not trained to make coffeeNoteworthy details: Parking is difficult to findPool is tinyFire pit was off on a Saturday night
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February 2024 by Johnny Z.
We really enjoyed our stay in the heart of Boone. The hotel's conveniently located right smack dab in the middle of the city- making it a super short drive to just about anywhere. The customer service was excellent. I'm probably going to butcher the spelling, but Janine did a stellar job coordinating the accommodation for our stay. From initial request describing our needs to arrival and duration of our stay, she handled everything with professionalism and stellar communication. The king suite with 2 bedrooms made the stay so much easier with the kids as we were able to put them in separate rooms. The room was clean, well-stocked, and even came with a little balcony. Just a heads up, half of the hotel faces the road and it can be a bit loud with the cars driving by (highly recommend bringing a pair of earplugs).
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February 2024 by Adam Price
I booked this hotel based on the picture of the hot tub in the pool area. The hot tub is gone so don't stay here of you want to relax after a day of skiing.
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January 2024 by Jim Huyck
I stayed one night here before going skiing. Looks new. Everything was very clean and comfortable. The staff was super friendly and helpful.
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January 2024 by Janet Kennedy
Felt recently updated? Decor and ambiance in lobby and restaurant area was nice. Room was clean and bed was comfy. Service was great at breakfast.
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December 2023 by Katie Smith
Friendly staff and clean rooms. My son left his shoes in the room and they were exceptionally helpful in shipping back to us quickly. Thank you!
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December 2023 by Kimberly Allison
Wonderful customer service at this location. Everyone was so friendly and helpful. Great clean rooms, comfortable beds and wonderful showers.
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December 2023 by Melissa P
Our families recently stayed at the Courtyard Marriott in Boone over the Christmas holiday. We have never stayed at a hotel over the Christmas holiday before. This hotel and their staff exceeded our expectations. The staff were extremely friendly, helpful, caring, and kind. They went over and beyond to help our families feel at home. The lobby was beautifully decorated and very spacious. The hotel cafe and bar were open with great food and service. There is a nice gas firepit out back with seating. The pool was heated and very clean. Location is perfect. We will absolutely return again soon. Special thanks to Coleman and Steven for your phenomenal customer service and compassion. This hotel is lucky to have you both.
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December 2023 by Billy Pryor
The staff made our Christmas vacation a great experience! They truly went above and beyond for our family. Everyone was pleasant and friendly during our stay. The guys even surprised us with hot chocolate on Christmas night!
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December 2023 by Paige Hollandsworth
I can’t say enough great things about this hotel or their staff. Everyone was so friendly and helpful. They went above and beyond our entire stay. The restaurant down stairs had amazing food and their staff was so incredibly kind. They went out of their way to check on us after our food was served and they even conversed with our toddler. It was just such a pleasant experience all around. Very clean and in a great location also!
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December 2023 by Courtney Sternenberg
If I could give the service 10 stars, I would! From the time we checked in, to the outstanding service and espresso martinis at the bar to actually a few weeks after we checked out- it was excellent! I accidentally left my daughter's little pink elephant "lovey". I called and it was there in the lost and found! It took a bit to get it back but oh my goodness, what surprise it was when we opened the package! The "lovey" had taken a trip around the hotel- the staff sent a bunch of photos of the lovey having a great vacation along with a signed letter about it's time at the hotel! ABOVE AND BEYOND! We will save this for years to come! My daughter was so happy and tickled by the photos and letter! THANK YOU!! (Also, I'd like to note how cozy the bar area/lobby was and the rooms- super clean too!)
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December 2023 by Vasu S
My reservation did not transmit to this hotel from third party agent. However, Front desk was very helpful in contacting the agent directly to resolve the issue. I highly recommend this hotel.Rooms: Clean rooms
