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February 2024 by Ronald Whittaker
Got excellent help and pharmacy tech found a discount for my scrip
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February 2024 by Audrey Green
these guys are notorious for not picking up the phone. Its so bad that even this locations own front of house told me they wouldnt pick up if they transferred me to the pharmacy. Ive been trying to get my meds for a week now but they wont fill my order and no other pharmacy can have it transferred to them because CVS wont pick up the phone.
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February 2024 by Danette Ahlin
Tried to get a present transferred to Boone NC location. I am in Georgia so I can’t come in. Waited on hold for over an hour at a time that google showed it was not busy. The app would not facilitate the transfer. I am having the prescription transferred and paying out of pocket since out insurance requires CVS. Why even have a CVS pharmacy location that’s so bad people go elsewhere? Seems like as much a waste of investment as it is a waste of time for customers.
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January 2024 by Janette Walmsley
Great store excellent service, would definitely recommend.
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January 2024 by Laura Smith
I’ve found that the staff is helpful.
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January 2024 by Human MM
Many options to choose from and the employees are super friendly!
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November 2023 by Tina Canale
Heavy set woman at pharmacy drive thru is rude
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November 2023 by nate kelley
Terrible customer service at the pharmacy and rude employees/pharmacist.
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October 2023 by Dan Roberts
3rd time having to pick up medicine here instead of walgreens.......the first time it was a 35 minute wait for 3 cars in the drive thru. The 2nd time I stood inside for 45 minutes while they serviced a 3 person line......now as I type I've been sitting in the 4 car drive thru line for 25 minutes. 1 vehicle has been serviced, the guy in front of me gave up and drove away without his medicine....I've moved 2 cars in about 30 minutes now, and that's only because 1 of them gave up and drove away. Aside from being HORRIBLY managed, the employees do easy tasks to put off having to deal with a line of customers - making said line exponentially longer. Horrible. 33 minutes exactly in the drive thru line right now, and the only car that has been serviced was already here when I pulled up.
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June 2023 by Anna Marie
Literally the equivalent of pulling teeth to get any prescription filled. Nobody ever answers the phone, prescriptions are never filled on time, and if they mess up they pin it on you and make you find another pharmacy to fill your prescription.
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June 2023 by Kay Meager
My boyfriend and I had scheduled to get our Covid-19 booster shots at this CVS location. We arrived on time for our “appointment”, went to the pharmacy and was told by one of the guys behind the counter to have a seat and someone will be out to help in a bit. We sat for around 15/20 minutes, just for the exact same guy to come out from behind the counter and say, “Uh I actually forgot, we’re out of boosters”. It would’ve been one thing if he had told us the first time we spoke to him. Instead we sat and wasted our time just to find out we couldn’t even get our boosters.
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May 2023 by Ava S
If I could give zero stars I would. I checked out with them after waiting in line (I was the only one in line) for 10 minutes, when I got home and looked at the recipe, I realized they charged me for what the medication would be without insurance, and now I have been on hold for 25 minutes trying to figure out how to fix it. Do not get anything you need here.
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May 2023 by Nevin E.
The corporation of CVS doesn't staff the pharmacy adequately enough to handle the volume of customers in Boone. This is most likely due to low wages.
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April 2023 by Morgan S.
Fast service, nice & helpful staff. Drive thru is most efficient and Victoria was so kind and quickly got my Rx ready so I didn't have to come back. I usually have to go to CVS 2-3 times just to get my Rx but only had to come once!
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March 2023 by Joanne Smith
Horrible, horrible! They first said my script wasn’t there then all of a sudden it’s there but will be an hour and a half. Come back and oh sorry we don’t have it in stock. No one bothered to even call and tell me! The CVS I go to in kernersville rocks this one needs a major overhaul!