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February 2024 by Jane Plaugher
I went in for an oil change that was taken done on time as was the check list that they do. I was advised that brakes needed to be done and they were able to do it that same day same time. I was told I'd be out of there by 3. And I was out of there before 3. Everyone was courteous and pleasant. I have had my car serviced at this dealership since I purchased the car. That's 8 years. I have always been pleased.
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February 2024 by Kendra Holcomb
While enjoying much needed time away in the mountains I had an issue arise with my Honda Odyssey van. I was relieved to find Friendship Honda and to get an appt quickly. My experience beginning to end was so refreshing! The customer service provided by Walker was top notch! He communicated very well and provided updates throughout. I also used their convenient shuttle service and met a wonderful person named Dee that drove the shuttle vehicle. It was more than just a ride as Dee and I had great conversations! All said and done I got my van fixed and I met two awesome people who made the experience so pleasant!
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January 2024 by Amy Donehower
Stu and Noah were great to work with. They both listened, are very knowledgeable and helpful in achieving just what I wanted. Went to other dealerships before, and the whole Friendship experience was head and shoulders above. Just the right amount of interaction for me, without being intrusive.
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January 2024 by Sherri H
My service coordinator, Melissa was great. She kept me informed and worked to make sure my car was finished in time. They got me in the quickly and the service was excellent and the prices fair in my opinion.
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January 2024 by Robin Edwards
We had a great experience with our purchase of a new 2024 CRV Sport Touring Hybrid on January 27th, 2024. Our Sales person, John Cook made this a great experience. We would not buy from anyone else. John is very personable and puts his customer first. He is a great listener. Thank you Friendship Honda. Derek and Robin
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January 2024 by Robin Shumate
Stu Bell is a great sales person and I enjoyed getting to know him! I got an amazing deal on my trade in and my new CR-V! Highly recommend coming here if you are looking for a new/used vehicle. The GM here, Winford Lee is amazing too!
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January 2024 by Sarah Pride
Staff was competent and all around nice people! ‘Twas a very positive and upbeat experience for me I love love love my new car and loved cutting up with everybody that worked there. It was very apparent that they wanted to see me completely satisfied with my decision everything just seemed to work like a well oiled machine would recommend these guys to anyone seeking a new or used vehicle pls check them out 1st they will go above and beyond! Thanks, Sarah Pride
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January 2024 by Cindy Eto
As always, Friendship Honda in Boone provided friendly and efficient service. I really appreciate that they communicate with the customer as they work to fix the car. When we go there for a fix or maintenance, things are done right the first time. Excellent customer service!
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January 2024 by chris whitener
Glad you asked! I feel I got reamed. $81 for an oil change...the advantage program. Talked to management, they don't offer the basic oil change, so tough luck!.....so I guess I paid generously for the "complimentary" tire rotation. We purchased our CR-V there, we had all service and repairs done there, so I am sorely disappointed in their treatment of a loyal customer.
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November 2023 by Chuck Phillips
I recently had the good fortune to have several interactions with Alyssa Poarch with Friendship Honda.retired from a Fortune 40 company and spent my years in corporate customer care as a manager that our center took 3 million calls. I co-authored the customer care manual for 2200 stores. In short, I understand quality customer careI want to note my interactions with Alyssa were representative of quality un-canned genuine care. Something we see less of this day in time.If you find yourself dealing with Alyssa I feel sure you will be taken care of like you are a part of her family.
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November 2023 by Natalie Holshouser
Friendship Honda Service did the oil change for my Hyundai Santa Fe Nov. 22, 2023. They are always very courteous. They always check tires, air filters, brakes. Great job.
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November 2023 by Audrey Hartley
Friendship Honda is always efficient and professional. I always feel I get the best maintenance and service from Clay and Bo. Walker was accommodating in keeping me informed as they did the service. That is why I have been a customer since 2003, 20 years!
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November 2023 by Sandy Nixon
We drove in from the Parkway and needed a repair and they took us in even if they were busy that day.Thank You Walker for fitting us in and making us feel safe for our drive home. Everyone at this dealership in the service department and sales treated us so kind and even kind about our little dog.It was an overall great experience in a hard situation and that was relieved. THANK YOU
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November 2023 by Wendy Peterson
Great people to work with. Thanks Stu for all your hospitality. Loving my new to me 2016 Toyota Rav4
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November 2023 by Kenz Gillis
I found the staff at Friendship Honda to be super knowledgeable and easy-going. This was my first time going through the used car buying process and my specialist, Stuart — Stu for short — was very accommodating and straight-forward! I asked tons of questions, test drove twice, and ended up buying a really sweet ride that I trust will be transporting me safely for years to come. I definitely recommend checking these folks out if you’re looking for a new or used car — or if you’d just like to shop around and get some information!
