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November 2023 by Nathan Nordin
Been twice now with my aging car and so far no complaints. Always got the feeling they were helping me out.
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November 2023 by Jennifer lusk
This place is the best ever everyone is the most kindest and they know all about cars and honest and I highly recommend these guys they are the best ever very respectful and nice !!
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November 2023 by Kara Nickol
I'm an out of state student at App and was recommended this garage by a friend and I will definitely be taking my car back for any repairs in the future. They were knowledgeable, friendly, and trustworthy!Service: General repairs & maintenance
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November 2023 by Aidan Curran
These guys are best in town. They are honest and straightforward, provide unbeatable customer service, and are very experienced. I won't take my car anywhere else and I'd leave 10 stars if I could.Service: General repairs & maintenance
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August 2023 by Scott J.
I tried to use these guys for my personal vehicle 2 years ago and they were unbearably rude. Rolling their eyes and shaking their head. So I left and never came back. Came back today for a company fleet vehicle and even worse. Good mechanics are hard to find but it's not worth hiring rude and unprofessional individuals. I'll def not be coming here even for fleet vehicle work, and I'll obviously never recommend this company.
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July 2023 by Susan Gilbert
The BEST! Excellent service. These boys are HONEST, CONSIDERATE, and SKILLED mechanics. They do the extras with a smile that speak to respecting the customer. HIGHLY recommend Locals Garage West.
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May 2023 by Gina Nordin
Wonderful experience at Locals - knowledgeable and friendly people. Would highly recommend for any type of service.
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April 2023 by Wolfgang Melang
Very friendly and honest. They’ll make you feel comfortable which is hard for me to find with auto shops.
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March 2023 by Caleb Howell
Had a really weird problem with my GMC. They haven’t fixed it yet but every time I’ve worked with them they have been great. The fault of the car still not working right is the cars not the shops. They have done a lot to make it right which is greatService: Auto maintenance
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February 2023 by Philip Salzman
A+ Service! I was traveling from out of state when my van broke down with a seized up brake caliper at night. A local friend recommended Local's and I managed to drop the car off at their shop. I called the next morning and spoke with Nate and James and explained my urgency and how I needed to travel back home with my wife and kids. They worked with me and quickly got the caliper replaced that same day and I was able to get home on schedule! Very polite and knowledgeable guys to work with and I knew my car was in good hands! Saved me from a huge pickle!
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November 2022 by Craig C.
So I am not a local to Boone, and just found out That Boone is actually named after the Explorer and early Hunter and tracker, Daniel Boone which there's been many movies and shows about. Locals is very nice, Brad and Leo and the owner Terry, and also Luke, at least I think that's his name, he's the manager there so I probably have it wrong, but everybody there very nice and very responsive, they will get back to you after checking your car out very quickly. Overall, I had a good experience even though they could not fix my car because, as they said, "it's a wiring harness that's bad and we will not touch your car!!". When I asked who could do it in Boone they said nobody and the reason they gave was that the labor on a wiring harness can be six hours or it could be 26 hours so the, being shorthanded, just did not have the time to put in, but I hope it was not because I was an outsider to Boone, traveling across country coming from the Charlotte area, my car pooped out on the first 100 mile leg of my trip. I just hope they didn't see that they couldn't fix it because I was a stranger, that's my biggest concern. So the reason for three stars is that they couldn't touch my car but then after three weeks of sitting behind there their garage in the field with dozens of other cars, and half my life on top of my car and inside it, the car was OK and nothing was stolen which is nice. They would check it once in a while, making sure nobody had taken anything off the top. So guess who actually repaired my car? I did !!!!!They had show me the wiring harness and it was easily accessible and a hot air hose had exploded and was melted the insulation on about 15 wires. All that had to be done was black electrical tape, I separated the wires which none were broken or even damaged by the heat, I electrical taped them individually, then tape the whole harness and all the wires to this themselves. They were nice enough when I was done, to jump my car and it now purrs like a kitten, but they didn't do this, no one would touch it as I said, and I repaired it myself in about 6 1/2 or seven hours after it was sitting there for 3 1/2 damn weeks. Well, all the guys were surprised and flabbergasted, including the owner who I hit up immediately for a job because they are shorthanded. Nobody's called me back, come on Terry give me a call, That is the owner. I am only giving them three stars because they wouldn't touch my car and I was a stranger, and they had many regular customers cars that they had to work on so I assumed that was the reason being shorthanded. Overall great place nice people but if you have a wiring harness issue, don't expect them to fix it, fix it yourself ha ha ha, yeah I rubbed it in to the manager and the mechanics when I handed her tools back and said it was fixed.
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October 2022 by Oliver Griengl-Schott
I've had my daughter's car here on more than one occasion and these are very honest and fair people. I would highly recommend them.
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October 2022 by Tyler D'Agostino
Went there because my windshield wiper wasn’t working and they fixed it up quick, great service, nice people, I’m coming here again next time I need anything done on my car.Service: General repairs & maintenance
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October 2022 by Reid Armstrong
Always consistent great service and fast turnaround, very knowledgeable technicians, they have always been able to resolve the problems and get me back on the road ?
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October 2022 by Wayne Caudill
Great guys to work with they will schedule any service work you need for your car.
