Lowe's Home Improvement in Boone, NC, is known for its everyday low prices on quality hardware and construction needs. The store offers a wide range of products, including paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, and more, catering to both DIY enthusiasts and professionals. Customers praise the friendly and helpful staff, particularly highlighting individuals like Zach and Brian for their exceptional service. Zach, recognized for his outstanding customer service, has been noted for his assistance with warranty claims and other inquiries. Brian and Anthony in the delivery department are acknowledged for their quick and effective solutions to delivery scheduling issues. While some customers have experienced long wait times at the returns desk, the overall atmosphere is friendly and the team is knowledgeable, with staff like Chris in the Plumbing Department going above and beyond to assist shoppers. Despite minor inconveniences, the Boone Lowe's continues to receive positive feedback for its expert advice, convenient services, and commitment to customer satisfaction, making it a go-to destination for all home improvement needs.
Josh, assistant manager, was very courteous, helpful, and professional with my complaint! P Cook
June 2025
Michael in the paint department helped me find the perfect stain for our deck. He even tested it out for us on some scrap wood we brought so I wouldn't have to waste extra time testing at home. I was very impressed by how helpful and knowledgeable and nice he was! Lowe's is lucky to have Michael!
June 2025
Busy store. Needed help withe key cutting and someone arrived promptly despite the heavy volume of shoppers
