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November 2023 by Dante Kim
A month ago, my wife hit a deer with her car on her way to work. Thanks GOD, it wasn't a major accident, but the body of her car was severely damaged. I called here that afternoon. Josh was very kindly made a reservation and delivered the car a few days later on the scheduled date. Two weeks later, I received a call that the car repairs were completed and I went to pick it up. The condition of the car was so perfect that there were no traces of an accident. I was especially satisfied with the paint job. Highly recommend best body shop ever!
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September 2023 by Katherine Wilson
Donna is AMAZING. She communicated with me through every step of the way. The work is well done and the car looked brand new after being hit by a deer! I cannot recommend working with Donna enough. She is awesome as well as her team!
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September 2023 by Jeffrey Daughtry
The utmost authority and subject expert regarding collision repair. Bryan and Alena are textbook definition professionals who provide superior customer service above and beyond the call of duty. I simply can not be more grateful and ultimately satisfied beyond measure. A five star review doesn’t even remotely address the level of satisfaction rendered.Services: Painting
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July 2023 by Gregory Dills
Great service. The vehicle was repaired quickly. Donna kept us up to date on the repair progress. Estimates were fair and accurate.
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March 2023 by alexis swann
I got into a hit and run back in January and had no idea where to take my car for repairs. I found this place on Google, decided to stop by and got instant help from Scott. He answered all of my questions, and I had many of them. He quickly got me scheduled, he worked with my schedule and compromised for me to get my car in. Scott was amazing!! He got in touch with me and kept me updated anytime I asked. For any repairs I recommend this place and ask for Scott you won’t be disappointed!! (Before and after pictures below)Service: Body & Trim
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March 2023 by C. Hicks
If an insurance company is paying the repairs, hands down one of the best around (from a previous experience). However once you let them know, or at least Donna, that it’s customer pay, be prepared to no longer hear from them. Multiple follow up emails and voicemails to no avail. Take your money elsewhere.
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February 2023 by Robert Fernandez
My car looked brand new when I got it back. Even my custom license plate on the front was reshaped. My car looks great . I especially think your staff are amazing. I especially want to shout out to Ashley who was really helpful and communicative so I knew what was going on with my car and how the progress is going. We ran into a few issues, but it was nothing to do with her or me. It just had to do with parts. But your service people do quality work for sure and people like Ashley make the experience less stressful. Five stars all the way. Well I love you guys but I hope I don’t see you in a long time. ?Services: Painting
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February 2023 by Maddy Moye
I had the best experience with Modern Collision! I went in for extensive repair work to the back of my car and they did a wonderful job taking care of every last detail and keeping me in the loop. As a college student it can get hectic dealing with school and car issues but they worked with me to get everything done quickly and efficiently. I worked with Scott personally and he was on top of things the whole time, going above and beyond for me. He reached out a couple months after my service was finished for some last touch ups that really made me feel appreciated. I recommend this place for any body work you could need!Service: Body & Trim
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February 2023 by Victoria Lamy
I ABSOLUTELY recommend Boone Collison. I hit a huge buck coming down the mountain and the total damage was almost $12,000. They not only repaired my car in just 4 weeks, but my car looks brand new and you would never be able to tell it had been wrecked. Scott kept me in the loop the entire time and was extremely helpful. Very good customer service!!! I highly recommend!!!Service: Body & Trim
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February 2023 by Bernice Chen
Scott was very kind and insightful with my car’s little chips and indent. He was also very patient with all of my questions. Highly recommend!
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December 2022 by Susan King
I’ve had nothing but fantastic experiences with Modern Collision of Boone, NC. The staff is outstanding and exceptionally helpful, and the quality of work is excellent. I wouldn’t trust my vehicle with anyone else!Service: Body & Trim
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November 2022 by Kathy Earley
I found the employees at Modern Automotive Collision Center to be friendly, professional, and efficient. I received a detailed estimate, and scheduled a time for the repair which was completed in a timely manner. From the receptionist who answered the telephone and greeted me as soon as I walked in the door to Scott who was my contact person during the process, I had an excellent experience with this business.Services: Body & Trim
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November 2022 by Jeff Gribble
Ashley ruined my interior trying to clean overspray off black leather with lacquer thinner,trashed interior,couldn't get replacement sests,kept 3 monthes before telling me the eta is 6monthes to 2 years,they had to reseal roof 3x so it was painted 4x and there huge overspray and layers of paint where taped off in door jambs,then the exterior now has 100 more scratches than when they got it, Ashley said they have no detail people so each time she washed it ,was scratched worst-she washed it 4x,very very very dissatisfied and they don't care,progressive also sucks
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November 2022 by Lisa Sutherlin
Modern Collision Pays it ForwardI had an incredible experience at Modern Collision recently. A young co-worker backed into my car and when the estimate to repair came in at $1500 I was dismayed, as I knew my 18 year old friend could not begin to cover the cost.Scott Hamlin, the Service Advisor, kindly took a second look at the damage and offered to have the body shop do a touch up and buff job that would bring the outcome to about 80% of perfection. As my car is 3 years old with a few scratches, that was good enough for me!I made an appointment the following week and after just one hour the work was done. Scott showed me the results and it was fantastic! Even more amazing was the amount of my invoice . . . $61.92!Scott explained that he was moved by my desire to help my co-worker and he wanted to repay me in kind, by only charging me for the cost of labor in the shop. Needless to say I was immensely grateful.If you are in need of collision repair you will not find a company with more integrity and bigger heart than Modern Collision!Services: Body & Trim
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November 2022 by Leslie Mack
I just had my car looked at this morning over some spilled paint. Scott provided amazing service and went above and beyond by buffing out the paint and fixing this minor cosmetic damage I had. He was super friendly and made me feel very welcomed and comfortable to be able to now call this my local body shop.
