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October 2024 by Dong Yun
Completed an expecting from Charles and was super helpful and done extremely quickly. I'll try this place again.
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September 2024 by Mark Davis
What a wonderful experience, clean, waiting room, friendly staff, and did what they said give these guys your business is worth it
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August 2024 by Judy Matthews
Called about air conditioning problem, explained we were from Florida and only here for one day Jordan got us in next day! Great place, very honest cannot say enough good things about this place. Jordan was WONDERFUL!!
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August 2024 by Sharon Thomas
Had an issue with our Toyota Highlander while on vacation this week. Went to the Toyota Dealership in Boone and was turned away. They did at least recommend SRS Auto and Tire. Our vehicle was in trouble by then. They were very busy but a nice young man came out to try and help us. He diagnosed the problem and was then able to fix the problem. Such a relief. I would highly recommend them if you need assistance while in Boone.
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August 2024 by Audrey Stone
Took my car here with a list of things I wanted checked out before a big trip. It was so great to be able to make an appointment, and the waiting area is clean and comfy. The guys are friendly, professional, and very kindly didn’t charge me for their time since I didn’t end up needing any work done. Will definitely be going back here!
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August 2024 by Ron Forster
Great customer service and trustworthy
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August 2024 by Amanda Clark
We were on vacation for the summer and our car was having a strange issue - we were trying to figure out if it was safe to drive home. After calling around SRS was the only auto shop that answered, helped me talk through the problem and made me an appointment to come over and have it diagnosed the next day. They were so kind and helpful - I highly recommend.
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August 2024 by Vitalia Immortalis
Can’t say enough good things about these guys! Honest and fair ✨
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July 2024 by Gregory Lewis
Very knowledgeable (more so than Ford dealership in town) and took the time to explain what my issue was.
This is the only shop I will take my cars to from now on.
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July 2024 by Lee McDannold
Ive been taking my cars here since they opened, and I've always been blown away by their honesty and professionalism. They'll tell you if you absolutely need a repair or if you're able to wait on it. They won't try and sell you things you don't need. They explain what's wrong with you car, give you all your options, and will even tell you if a different garage in town would be better for a certain repair. They have your best interest in mind.
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July 2024 by Julia Veit
These guys are awesome. Came here after getting a diagnosis and quote somewhere else that I had a feeling was more than I needed done and I’m very glad I did so! William specifically was very kind and patient with my questions and easing my worries, but I overheard the exact same from the rest of the staff as they interacted with each customer that walked through the doors. The kind of place that makes you want to leave a 5 star review! Thanks again.
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June 2024 by Austin Humphrey
Just want to take a second to let everyone know that SRS Auto goes above and beyond to satisfy and provide for all their customers. Most of all, they care about their people and will give you their absolute best effort.
Big shout out to Jeffrey Seldomridge, for helping sponsor the SRS car meet held at watauga high school. Turns out he helped with getting a 1995 jeep wrangler ready. I also appreciate all the other guys behind the curtain that made their 5 year celebration a true success.
As the new owner of this emaculate 95 jeep wrangler, I can say for a fact SRS auto will have my business for life. Thanks for caring about the community and its' people.
Lastly, never forget to call SRS auto for all your auto needs... or, to buy a ticket for a raffle they do. Yall are awesome!
Austin Humphrey
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June 2024 by Jonathan Rink
Jeff was super helpful and knowledgeable, excellent customer service. Thanks SRS!
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June 2024 by Josilyn Martin
I've come here several times over the past year, and everytime they've been extremely helpful!! They've talked through the process of everything with me, didn't make me feel like an idiot for not knowing too much about cars, and have always been reasonably priced! Being a young woman in a mechanic shop can feel daunting, but the gentlemen here have always been awesome!
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May 2024 by Molly Giles
I can’t say enough about how much I’ve appreciated SRS over my time in Boone! For a young woman in a college town— honest, fair, & respectful mechanics can sadly be hard to come by. This shop’s customer service is unmatched and I truly do refuse to go anywhere else in Boone. The mechanics are always willing to explain things in simple/digestible terms and they always maintain a respectful nature. Prices are clear and more than fair, and each person on staff is extremely knowledgeable about the services they provide. Additionally, there have been multiple times I’ve just asked the guys to check something for me and when it hasn’t required repair, they will not let me pay them for their time (I’ve tried!!). If you need a place to take your car up here and don’t know where to start— take it from me, this is absolutely where you should take your business! They’ll have mine until I move or can’t drive haha!
