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November 2023 by Laura Hill
I can't thank Charles enough for the great service he provided and his promptness. Our church youth group recently went on their youth retreat and the vehicle they were on wouldn't start due to the battery being bad. Being over four hours away, my husband could not get there to help them in a timely manner. I looked for 24 hour services for the area and Wrenchworks popped up! Having good reviews, I gave Charles a call. He was quick to answer and was at the vehicles location within 15 minutes of letting him know the situation. He was able to change the battery out and have them on their way all within 45 minutes of getting the call that the car wouldn't start. If you are in the Boone area and need anytype of mechanical help, I highly suggest Charles! We couldn't be more appreciative of his service that night.
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November 2023 by Allen Edwards
I only needed a headlight bulb changed for my 2011 Nissan Rogue. After spending over $100 for the HID Light bulb for my Rogue, I asked the staff at AutoZone where was a mechanic in Boone, NC that I can trust. They told me Wrenchworks. Their recommendation was great. I had a limited amount of money in my bank account from paying rent and spending the money for a light bulb. He didn’t and didn’t even take the money I did have as payment. I highly recommend Charles for any of your auto or towing needs. He is a very nice, down to earth guy. He will be getting my business from now on. Thank you, Charles for your kindness. May God Bless You and yours for helping me out in my time of need.
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November 2023 by Jeannine Centanni
I was in Boone visiting my daughter when my car broke down and I needed a tow. AAA was unresponsive (after 45 minutes i was still waiting for a service provider to be assigned ) so I called Wrenchworks. Charles showed up within 10 minutes at 6:30 pm on a holiday, towed my car to his shop, and even gave me a loaner car so I could get back to my hotel that evening. By the time I was ready to leave two days later, he had completed a complicated repair at a fair price and I was able to head home. Very thankful for Charles and Wrenchworks!Service: Car towing
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November 2023 by Bryan Hartman
Simply amazing!! We were on our way to Boone for a long weekend with our 27 foot travel trailer camper when one of the wheel bearings and drum brake on the camper decided to fail in Blowing Rock. The wheel was about to come off so we had to drop the trailer where I pulled over. We called Wrenchworks because of the great reviews, and I can't emphasize enough how accurate all the reviews are. Charles showed up an hour later and told me to go make the best of our weekend, and he would get the wheel repaired. I was expecting to return to Boone a week or two later to pick up the camper, but Charles had it repaired BEFORE the end of the weekend, so I was able to bring the camper home completely repaired. Charles and his team are the best in town! Give them a call whenever you need auto and/or trailer repairs!!
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November 2023 by KJ Maj
Hi Y'all,Charles at Wrenchworks is my hero. It was 9:00 + p.m. Very dark night. Broken down in the woods alone on Hwy. 88 (on the road itself) in North Carolina deep farm country. Charles, very understanding and concerned about my safety, said it would take about 20 minutes or so but he would be there. And he was. He just didn't say it. He fixed my flat tire and was so very kind. I went to Wrenchworks the next day to get my regular tire and remove the donut. Feels like family you can Trust. Thank you Charles and your service team. KJ
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September 2023 by Rick Hite
This company was a Godsend. I bent an axle on my 28 foot Airstream. I needed to vacate the campground the next day and tow the trailer to the Charlotte Airstream dealer for repair. Charles, the owner, got the job done. The Airstream was delivered to Charlotte safely and at a reasonable cost. Charles came out to the campsite to make sure he could do the job. He was professional and courteous in every way. My wife and I will never forget Charles and we can't thank him enough.
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September 2023 by hernan cortes
Charles and Avery are some of the most honest and professional master mechanics in the business. They towed my jeep and restore it to better than new condition. Would recommend them to anyone. 5/5 starsServices: Car towing
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September 2023 by Ed Gockerell
Said he could service me with in the hour. But would not send ETA would not answer the if he accepted credit cards or needed cash. Told me he was 10 mins away several times with arriving or extended ETA. Wasted three hours of my day costing me a day of my vacation before l found K&S towing that was above and beyond professional and efficient at towing Harley Motorcycles. When Wrench-works did finally arrive after being told he was no longer needed for lack of communication and timeliness he was driving a blazer off of a used car lot with price tags on the windshield pulling a repurposed boat trailer to load my bike on. I asked him to leave, he was belligerent and abusive. It is my belief he is a chronic Meth user or under the influence of some other drug. This company is NOT A TOW COMPANY. Zero equipment and fraudulent in every aspect of his presentation. He should not be allowed to advertise a service.Service: Motorcycle towing
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September 2023 by Phin6237
Great Service!! I worked with Charles and he went above and beyond in helping with my tow to an auto repair shop. I accidentally gave him the wrong address and he went out of his way searching and found my car.
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July 2023 by Tracey Allen
My husband and I were visiting Boone for the weekend when an engine warning light came on in my car, of course, at 5 pm Friday afternoon! We luckily were referred to Charles by the first garage we randomly called, which was closing until Monday. Charles already had a full day booked on Saturday, but, given our predicament, he put aside other projects to help us. He checked out the car, which was not driveable, and went to great pains to track down the necessary part from another business in town and order a gasket we needed, and he even called Volkswagen to see if my warranty would cover the work. On top of that, he leant us a car we could drive for the weekend since no car rental places were open in Boone by the time we knew the diagnosis. He got the part delivered over the weekend, and we were able to be on our way back to DC by mid afternoon Monday. We made it home with no further problems, and the car is running better than ever! I cannot imagine any other business working this hard for a customer. Charles really saved our visit to the NC mountains!
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July 2023 by Jeremy
Charles helped us out in the middle of the night when we got a complete flat. No one else was open during this time on father's day. He even saved us money by just repairing our tire which was relatively new, instead of replacing it.I appreciate the honest business and great service. God bless.
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July 2023 by Nicole Faery
The generosity of the owner and a mechanic at Wrenchworks shown to my husband (and entire family) is mind blowing. My sons truck was on the Hot Rod Power Tour and threw the drivetrain (it fell off on the road). After hours of waiting for AAA to send a tow truck (my husband stayed behind with the truck and sent the rest of us off to Bristol Speedway to finish the trip) he finally found Wrenchworks who towed him to their shop and said they thought they could build a new driveshaft! Many, many hours, trips to part stores and rebuilds were spent on my sons truck. It had more damage from the broken driveshaft spinning under the truck before that piece fell off too. They fixed all of those issues and rebuilt a driveshaft all after hours! They close at 7 and worked until 12:30 am! They offered my husband food, offered to help him find a hotel and kept his spirits up all while trying to make back up plans if things failed. There were having parts shipped to them next day as part of their backup plan. I cannot recommend or thank you enough for helping us limp home from a very long week of driving.Service: Car towing
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July 2023 by R C
Got a flat tire driving back from Banner Elk at 9pm. After some research we called Wrenchworks and spoke to Charles. We were expecting to have to buy new tires but he was instead able to repair it for us in the middle of the night.
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May 2023 by James McLain
Big shout out to Charles. While on a road trip we had an emergency repair needed. Charles did great work and got us back on the road within 4 hours. Thanks and great meeting you friend.
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May 2023 by M B
We were visiting from out of town and had a need for an immediate tire change. Mr. White was patient with us and had one in his shop within 24 hours. He and his co-workers were very friendly and accommodating. We appreciate their help and highly recommend their business. As a bonus they were open on weekends. Most shops in this area are not.Service: Tire change
