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September 2024 by Todd Vecellio
Daughter away at school and was hearing noise in car. Spoke with Charles on a Sunday morning and he offered to look at it for her. Come to find out nothing wrong after taking it to the shop. Highly recommend!
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September 2024 by Jackandstacked
in and out. helped me instantly. definitely going back if i have any other problems with my car.
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September 2024 by Nitza Olivieri
Broke down on the side of the blue ridge parkway and Charles came to my rescue! Towed me and fixed me up quickly and all at a great deal. Cannot begin to express how grateful I am! Thank you Wrenchworks!
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August 2024 by Brian Hart
10:30p on a rainy Friday night, 12 hours before we have to vacate our mountain rental and drive 7 hours back home, the minivan won't start and it's stuck in reverse. 2 folks from WrenchWorks came out to us up a treacherous road (especially for a long bed tow truck) diagnosed the problem, went back for parts, opened up the dashboard, and fixed the problem in the driveway, all in the dark with a small flashlight! They were with us until past 2a. Just amazing. Friendly, knowledgeable, and had the right parts in stock. I can't recommend Charles and WrenchWorks enough! An amazing ambassador for Boone.
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August 2024 by Addy Kapur
I recently had to get my car towed from Boone to Charlotte. This team was very responsive and accommodating. They were staffed all through the night and gave us a great service. I highly recommend this company for any towing or service needs. They gave me a loaner vehicle while my car was towed and delivered.
A stalled car is very stressful situation, it was very calming to get a responsive crew to handle the situation
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July 2024 by Claire Webb
It was July 3 right around 11:30. We had hit a pot hole on the blue ridge parkway. We had changed the back wheel, and suddenly while getting fast food, the steering just stopped working, then the car completely stopped working. Like we couldn’t even turn the emergency lights on stopped working. We called Wrench Works and probably 15-20 minutes later Charles came and towed us. At this point it was about 12:30. He worked until at least 2 am checking out our car. At that point we decided we needed to sleep and so he drove us to a nearby hotel. All day (So all July 4) they worked on getting our car working, this included an hour round trip to get the part they needed. They also went to four different stores to attempt to get the tires we needed. Overall they were extremely nice, helpful, and efficient.
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July 2024 by S. K.
I absolutely recommend these guys. If you're looking for professional towing services, this is who you should call. I called Wrenchworks about a long distance tow after I got tired of waiting for the company AAA picked. The owner and driver took great care of my car and got me where I needed to go even though it was late. Thanks guys!
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July 2024 by Noah Bryan
Amazing service and knowledge. Recommended for any towing/recovery or mechanic work!
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July 2024 by Carolina Traveler
Best mechanic experience EVER. We drove through a huge puddle and the serpentine belt slipped. The tow came out fast and we got to hang out and watch cartoons in the shop with our kids while the mechanic quickly fixed our vehicle. The receptionist was very sweet.
He fixed it fast and for a lower price than any other mechanic would. Nice people, honest, great service. Thank you!
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June 2024 by Patrick Hannagan
I had an excellent experience with Charles yesterday. My girlfriend and I hit a pothole while driving on the parkway, which resulted in a flat tire. Charles arrived promptly and was incredibly helpful throughout the entire process. Not only did he tow our car to the tire repair shop, but he also went above and beyond by giving us a ride back to our house. We truly appreciated his kindness and assistance. I highly recommend Charles for anyone in need of towing services.
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June 2024 by Mark McSheehan
Charles and the staff are great!
From out of town and Memorial weekend; it’s a tough time to break down. Especially pulling a fifth wheel. They were a big help getting me back on the road again.
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May 2024 by Kaitlyn Penrose
Absolutely AMAZING mechanic! My fiancé and I got stuck in quite a bind where my car wouldn’t start on a Sunday morning and we were Stuck at the cabin we rented. Charles came out towed my car, gave my fiancé a rental to pick me up in and had the car fixed and ready to go by the time we got back to the shop an hour later. He was so kind and helpful and really saved the day. On top of that he was super honest and his prices were very fair. I’ve truly never met a better mechanic! If he was closer to home I’d never use anyone else to fix my car again! I cannot recommend him enough!
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May 2024 by eva butler
Workers are so nice and helped me out so many times! Highly recommend
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May 2024 by Lisa Andrusyszyn
Great place! The mechanic inspected our car and drove it around because the wheel was making a funny noise. Adjusted a few things and then didn’t even charge us. Honest mechanics do exist!
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May 2024 by Sarah Winnick
I was visiting the area from out of town and had no idea how I would get a couple of popped tires replaced. I took a shot in the dark and called this shop first. They made this process very easy, seamless, fast, and affordable for me. Charles and his staff are so kind. Could not recommend this business enough!
