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February 2024 by Shawn Belanger
Looking for a step for a pickup, was advertised on Advanced website. Person behind counter was no help at all.
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January 2024 by John Morris
Worst customer service I have ever dealt with, they won't answer the phone and when they say your part is supposed to be there it won't. I have wasted 3 trips to there to get a fuel pump for my customers work truck it is a Chevy 454, I had to go to auto zone and will never come back. This is not a isolated incident.
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January 2024 by Steven Galloway
Joey the commercial parts guy needs to find a new place of work! Unprofessional hanks up on you doesn’t care if he helps you or not. Guess he cares less about getting your money much less your business. Guess I’ll take my business to someone else.
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November 2023 by William Weiler
I've gone into this location 5 times. Every interaction I've had with employees has been rude and snippy. Plus, if you're unfamiliar with vehicles, they will talk to you like an infant and just tell you to slap whatever you want in there. On my 11/25 visit, I came in about 10 minutes before closing, but there was no one in sight. After waiting a couple of minutes at the counter, I finally saw an employee, which, to my dismay, walked right past me. Then Ethan finally addressed me and attempted to help me with a very sour attitude. It was probably since it was now closing time. But I felt like he just wanted to get me out so they could close shop. On my most recent visit, Rachel was very short and rude. After asking a question, her reply was, "I dont know, I just pick the cheapest part since I'm a woman and don't know anything." I hate writing reviews in general, but the staff here, in my experience and interactions, is terrible. I will not return.
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August 2023 by Nicole Deuso
I've tried this place several times and the help sucks!!!! I will not be going there again!!!!
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July 2023 by Bryan Hoggard
The girl working the counter was very friendly and knowledgeable.
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April 2023 by DoubleEm
My favorite place to take care of any automotive needs
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March 2023 by Vanessa
The girls working here are amazing! I saved, based on what a mechanic quoted me, $560-$1,060 by buying parts and fixing my engine myself ? Just took a Sunday afternoon and some Googling. Thanks y'all!!
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March 2023 by Marty Nelson
Had what I needed and I was in and out quickly.
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July 2022 by Terry G.
I went to Advanced Auto Brevard NC, what terrible customer service. I am 75 and wanted battery post shims, after having a battery connection issue. I asked if they could be put on, and was told no. The battery was from Advanced auto. This is the first time in all our years of going to Advanced auto in many locations has anyone said no. I will never go there again.
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May 2022 by Laura McKeithen
Awesome service and friendly people. Liz and James tested my old battery got a new one in my Subaru in no time before I ended up stranded while camping.
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December 2021 by Joanne Queen
I really like the friendly service!
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July 2021 by Leonid&Vera Volodin
I needed some help topping off my oil, and the crew member on duty went out of his way to get me back on the road!
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July 2021 by Leonidu0026Vera Volodin
I needed some help topping off my oil, and the crew member on duty went out of his way to get me back on the road!
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July 2021 by Les Haynes
The best auto parts supplier in town. Even if the price is slightly better somewhere else, the expertise and kindness of employees always makes it worth it.
