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February 2024 by Gitche Gumee
Not my usual pharmacy but used in a pinch. Upon entry I was greeted, as I was at the pharmacy desk by several busy workers. The lady that checked me out was exceptionally friendly and nice. I left smiling. A lovely experience
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January 2024 by Ashley Johnson
That pharmacy is totally ridiculous. Takes a whole one hr lunch break to get medicine. Had to switch my spouse to Ingles to finally get his stuff sorted out.
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December 2023 by Jennifer McDonald-Doyle
I'm leaving CVS as they're almost always backordered on my ADHD meds.
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December 2023 by Kassi Galloway
I won't be dealing with CVS anymore after today. It's an issue every single time the er calls in meds for my kids. Made us wait on meds just to tell us they didn't even have it. Dealing with sick kids is stressful enough!!!!
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November 2023 by Katie Stucker
This CVS has a lot of issues currently with being understaffed and dealing with renovations. Their drive thru is shut down and the line inside is sometimes wrapped around the store. I am very understanding of that and was willing to deal with it. However, 3 days ago, I had a prescription for an antibiotic sent in via a telehealth doctor/website. CVS said they were out of this antibiotic and that it could take a couple of days to get it in stock. I attempted to transfer the prescription to Ingles in Mills River in order to get it that day instead of waiting. When I called Ingles to see if the prescription was ready, they said that CVS had not sent it over, despite Ingles reaching out multiple times. I reached out to ingles a few more times over 24 hours to see if the prescription was ever transferred. It’s now been 2 days, I called CVS this morning and they said that the prescription is no longer in their system. When I tried explaining that it wasn’t in ingles’ system either, and that it’s a prescription that I NEED TODAY, the lady on the phone got very rude with me. I was trying to understand how they could’ve possibly lost my prescription. CVS doesn’t have it, Ingles doesn’t have it, and I’m now left paying for another telehealth appointment to get a new prescription sent to Ingles. I was trying to understand how a digital prescription could’ve been lost, but I was hung up on in the middle of trying to understand. And now am left with no resolution. The Ingles pharmacist was extremely kind and compassionate towards me and I will be having my doctors send over new prescriptions to Ingles and will not be dealing with any CVS location anymore.
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September 2023 by Karma Lawson
Drive thru pharmacy always takes at least 30 mins to get through. Might be the times I come to get my meds or the people who come through at that time. I don't know what possibly can take so long, when I'm at the window I'm done within 3 minutes. Not blaming the employees as customers are usually the people but dang. The wait time is ridiculous. Go somewhere else if you don't want a long wait time.
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September 2023 by Jan Marie Miller
Quick and Easy shopping don't have to walk a mountain mile to get a gallon of Milk !!
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August 2023 by Nancy Stewart
Long wait after lunch, but this is a good CVS.
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August 2023 by Heidi Kitchen
Using the app to track my RX, app gave me a time if three hours ..so waited half hour passed the time the app said. Once I was up in line the lady was VERY rude to me. My RX from the ER is time sensitive, with a injury to my conjunctiva and corneal abrasion I am in extreme pain needing to go home and rest WITH my drops. The way she spoke to not just me but the others in the pharmacy is uncalled for. Manager or not , she needs to be retained or left away from customers.
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July 2023 by Sandy Jones
CVS is on the ball with its extra care program , BOGO sales and couponing. Its stores are well-lit, easy-to-access and clean. They are also adequately staffed with helpful people.
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June 2023 by Tina Worley
Great customer service. I can find just about anything I need with exception certain groceries. I LOVE the idea of a drive thru when I am in a hurry or in pain and just dont feel like going in to get my meds.
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March 2023 by steve giles
I use their website to manage my RX. Rarely are the prescriptions ready. Their website must go into a dark hole. Compared to my old CVS in Florida their service is poor. If you are going to have a website, pay attention to it !!
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February 2023 by Anne Tallerico
I just moved from NV to NC and I had prescriptions that I needed filled. I am on worker's comp and they took the time to process each prescription in order for me to have them. I appreciated all of the help.
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November 2022 by DT F.
Based on today's visit I wish I could leave a NEGATIVE 5 for Sarah upfront. We went in to make some photo prints and had a little trouble. From the moment we asked her for help she was hateful and obviously put out by our request. In the middle of printing our photos, the printer ran out of paper and that was a HUGE issue for her. I tried to pay for my prints at the self checkout so I wouldn't have to deal with her anymore but the QR code wouldn't scan. She was just standing around when I went to pay but she was clearly irritated that I bothered her again, snatched up the card to scan it and barked the total at me. I paid in cash and she basically threw the change on the counter. It was a real tragedy when I said I needed a printed receipt and she threw it on the counter when it printed. No "thank you" or anything. I just said "nice...I hope you have a better day". I don't know what happened in that store but I know that I will no longer make it my "go to" pharmacy when they keep hiring people like that.
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September 2022 by Don Wheeler
They are way to busy to take care customers
