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April 2023 by Regina Wilkins
I've only been with this bank few months but the service really sucks. I miss the small down home bank I was with. I can never get a return call nor anyone on the phone to solve my issues. Nice people but really unhappy with Ecusta experience so far. 4 months with them so far. Looking for a good bank.
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December 2022 by Essence Wynn
The best credit union in town. They are very nice people!
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November 2022 by Kassi Galloway
ATM seems to be down often and always takes days to be running again. Weekends especially so you can't go in or go in the line. Such an inconvenience when you need to get quick cash out or make a deposit on the weekend......
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July 2022 by Jennifer Davenport
Best visa and loan rates. Kim also makes it a very convenient and fast process.
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July 2021 by Robin E.
My Federal Tax Refund was inadvertently routed to an active account at their institution. Although they confirmed that the refund was accepted by them, and although the refund was not in their member's name or SS#...it was deposited to that member's account. The credit union refuses to refund the money back to the IRS so that it can properly be mailed to me. And they refuse to release the funds to me.
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June 2021 by Jason Ledford
Friendly tellers.. It's a good bank
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April 2021 by Cathy Miller
They say they can't do nothing about someone is changing on your account unless you call to cancel well I did that and they still charging it to my account after I cancel I will find another bank .
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January 2021 by Kimberly Owen
Fast and friendly. Tellers are always smiling. Best service by far
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July 2020 by Marty Reid
Awesome place to bank. Really nice people. Feels like family.
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April 2020 by Abbigail Hudson
Always really helpful and nice
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November 2019 by Andrew Winkler
Would not allow deposit of another bank (cashiers check). Agreed to refund a fee after 60 days since they closed the account without notice. Asked for refund after 60 days and was told by management that’s against policy. Holds placed without notice. Very difficult bank to do business with. Feels like large corporate bank - definitely not a local bank.
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June 2019 by Brad Butler
Best service in town, friendly tellers, I couldn't be happier.
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May 2019 by Barbara Hegger
Just a very friendly and helpful place
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March 2019 by Anna Carolana
I am having trouble understanding why a report of fraudulent charges posting and being removed is not immediate grounds to an investigation. Politing me to death is not the appropriate action.
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August 2018 by Ann B
Ecusta CU staff are friendly and helpful. The online banking application works well to provide balance and transaction data for all my accounts and I can transfer money between savings and checking with a couple of clicks.