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October 2023 by Gary Gardella
Everything went extremely well, from leasing to signing. The staff was great and very helpful.
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October 2023 by Dwain Thomas
A safe, clean and friendly storage location. The team at this location were always friendly and helpful. I cleaned out my storage unit this weekend as I have now moved across the state but definitely recommend this storage facility in Brevard. Just ask for Scott
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October 2023 by Stephanie Gartner
This was an easy transfer into Brevard NC made so by the excellent staff and their attention to my storage needs. Friendly pleasant and, extra helpful. The units are lighted and super clean. Nicely located for those in Brevard and surrounds. Right off highway for easy accessing.
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August 2023 by Chuck Avera
Terrible....make sure you get clarification from them as to their cancellation policy. It is stated as 30 days, but in my case it was 58 days. Why? Well, I went in on April 3rd to cancel after clearing my unit out days earlier, only to find out that there was a 30 day notice. Fine. However, if you provide that notice during the month (in my case on the 3rd), then your notice doesn't take effect until the beginning of the next month. So....I had to pay for April AND the ENTIRE MONTH OF MAY.....58 days for a cleaned out unit. Makes a lot of sense to me. Oh yes, they had absolutely no empathy for my situation. All I was told was that if it wasn't paid, they would turn it over to a collection agency. Thanks for your business Chuck......
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August 2023 by Captain Steve
If you are local just stop by during business ours and the friendly folks will gladly work with you. If you are renting a storage unit online and remotely take a few minutes to call so you will understand the process. That way you won't be puzzeled (like me) when you arrive after hours and didn't read the instructions carefully. The facility and the staff are both top notch.
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August 2023 by Shane Hardesty
Employee was very helpful, professional, and already had equipment hooked up and ready to go!
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June 2023 by CharlesKay Jones
I live out of town and arranging storage over the phone was quick and easy. Alisha was friendly and professional. I feel very confident our items will be safe and in good hands.
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May 2023 by George Dippold
Chase was helpful, flexible, and very thorough with all communication before and during our trailer rental, and went out of his way to accommodate our questions and curveballs in navigating very meaningful family plans. The facility was beautiful, location convenient, and I feel confident and set up for safety and success going into my road trip with my Uhaul trailer. Thanks! :)
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May 2023 by Anita Biggs
Rented a Uhaul and they were very polite and professional. I would definitely use them again in the future.
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March 2023 by Connie Mields-Perry
So professional, helpful and friendly! The storage facility is easy to access and is spotless. Prices are very reasonable. You can also rent Uhaul vehicles. I have talked to at least four different staff members and all very knowledgeable. Glad I picked Midgard!
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March 2023 by Barb S
Great place, can drive up to our unit. Got a good rate from Dicky who was extremely knowledgeable. They are building more units but did impact us or our unit.
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January 2023 by Papa Smurf
Amanda was excellent. I described what I wanted, she presented the options, and recommended the lowest cost option to meet my needs (move a couch, effectively in town). The entire process was painless on both the pickup and drop off end. The rental was clean and in good working order. Amanda went out of her way to make sure the solution met my needs.I will use this location again.
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December 2022 by Joseph Wheeler
The cost for my unit has increased by 45% in the past year without any noticeable improvements or benefits. I am very dissatisfied with Midgard and would not recommend them.
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November 2022 by Saunders
Miguard, the new owner has increased the rent twice in 4 months. Cannot pay early without jumping through all sorts of hoops, they cannot find staff to work, and there are so many U-haul trailers that block parking spaces.
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November 2022 by MD
Very poor customer care. Serious need for remedial training. Satisfied prior to Midgard ownership, very dissatisfied after. I took my business elsewhere and would encourage others to do the same.
