-
December 2023 by Sierra Sims
Not a good experience if you want your pet's situation explained to you in a nice respectful way. Let me in the room without explaining why for 15 minutes.
-
October 2023 by Kaye Brandt
I love this clinic. Awesome staff, love Dr. Ann. They are gentle & loving to pets.
-
September 2023 by Justin Mee
Cannot thank Dr Anne and her team enough for all the loving care they gave our Golden Retriever Jake over the years. Jake was found unresponsive in his crate Monday morning and Riversong immediately admitted him for CPR to try and revive him. Sadly, it was too late for Jake and he passed in our arms - but we know that Dr Anne, Renee and Hannah did all they possibly could for our sweet boy. Their determination and commitment to try and save Jake was second to none and it has given us such comfort that they went above and beyond. Riversong are wonderful and the best vet practice I’ve trusted my Golden Retriever family with over the years. Brevard is extremely fortunate to have them!
-
March 2023 by Allison Andrews
I've been searching for a vet for awhile, hoping to find one that treats the whole dog and doesn't just throw drugs at a problem. So glad I found Riversong, and they do just that. Dr. Maggie was so gentle and kind with my fearful senior dog that we were able to have pleasant vet visits and even do chiro and acupuncture. I'm glad I've found someone I can trust with all 3 of my precious dogs health. The practice is also very clean and quiet.
-
August 2022 by Lynn B
Riversong vets and staff are amazing. I have a Belgian Malinios and this is the ONLY vet clinic I have ever been to that truly understands this breed. They are understanding, caring, and helpful. Absolutely the best vets and staff. Dr Sowers recommended acupuncture for my old boy to help his mobility and I couldn't be happier with the results. Thank you Riversong vets and staff for taking care of my boy. Y'all rock!!!
-
July 2022 by Kathie McCauley
Our pets have received excellent care with Dr. Ann and Dr. Kristi! All of the staff are always friendly and professional whenever we call the office or go in for an appointment. Two years ago, we were faced with having to euthanize our cat who was suffering with lymphoma. Dr. Kristi was so helpful, and we appreciated her compassion and care. Dr. Ann has been treating our other cat who is diabetic. She's helped us feel comfortable with the extra care required for this condition.
-
July 2022 by Jenna Branson
This is such a great clinic with exceptional staff. I was in the area from out of town with my elder dog and needed some unexpected care. They took very good care of my old girl, treating her with gentle respect. So glad they were available and I didn’t need to make a trip to emergency care. 100% recommend these folks.
-
July 2022 by Scott Reeves
What a joke Of a veterinary clinic I called in an emergency situation ask for some advice on what they think and they tell me you can't give me any advice and they can't see my dogo because I don't have all the money to pay for the whole visit up front thank you guys You really care about the animals don't you
-
July 2021 by amy h.
We have been regular clients for over a year. 2 days ago they saw my friend's dog for an eye infection (the day after our dogs spent the day together). Today my dog has the same eye thing as her dog, so I called first thing in the morning (today, Friday, 9am). They can't get us in until Monday, and won't give me the ointment they gave her dog without an appointment. They said, "it'll be ok to wait through the weekend." So my dog is supposed to suffer through the weekend with a very gross and uncomfortable eye infection because they won't fit us in, and won't give us the medicine even though we know exactly what it is and where he got it. They advised me to take him to the emergency vet 45 minutes away if I felt he needed care sooner. No compassion for the poor dog at all. We'll be switching vets ASAP. We love Dr. Sauer, but this is not an acceptable way to treat an animal and I've lost all trust in them.
-
July 2021 by vickie stahl
Just recently I came home from work and unfortunately my beloved 16 yr old baby was actively dying. I called Riversong and they set me up immediately to bring her in for euthanasia. It was probably one of the most difficult decisions I have ever made but they were so wonderful and caring when they took my baby in the office. I don't remember the lady's name the came out and gave her the first shot but she was professional,caring and so loving to my girl. Laci was relieved of her suffering and although it was a very sad day, they really softened it for me. Thank you Riversong.
-
March 2021 by Morgan Garrison
I absolutely love the staff here! They have always been very accommodating with our dog and cat. We are still working on training our very energetic Belgian Malinois, and they have gone above and beyond to make all vet visits as easy as possible. They have also been extremely caring with our difficult cat (often referred to as a demon by our friends). I couldn't imagine going anywhere else.
-
August 2020 by Melody Beus
Riversong cares for our cat and our dogs. I can usually get an appointment in a timely manner and they don’t typically run behind schedule. I really like the balance of western medicine and holistic care (acupuncture and herbs). I feel good knowing the goal is to get my pets health as strong as possible and not just to manage symptoms with medications long term. Friendly and knowledgeable vets and staff. Really nice and clean facility too.
-
May 2020 by Rodney Holcomb
Took my Carolina dog mix girl in for a quick check up. She is very nervous going to the vet but the staff put her at ease! She even let them trim her nails! Very responsive, very caring staff!
-
November 2019 by Tom M.
The entire staff is very friendly, caring, and compassionate. I took my 10 yr old dog in for an ACL injury. Dr. Ann was very through and answered any questions I had....she took as much time as I needed. Thanks to everyone for a great first experience.
-
September 2019 by Iisa Kolk
I love this veterinary clinic! I've been searching for a vet in the Asheville area that I feel happy with and this is it! Dr Ann and Dr Kristi are both amazing in their own ways. They both are so knowledgeable and experienced and I felt my dog was in good hands immediately. I love that Dr Kristi could give my dog acupuncture and help me understand her constitutional nature from a Chinese medicine perspective so I can feed her home cooked meals according to her needs. And all of the supporting tech are so wonderful and sweet. They really bring their own care and awareness for each creature they help with. So grateful for Riversong, they helped me through a really difficult time with my dog and gave me more than I expected. I recommend them highly....
