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August 2023 by Maureen Genevish
Bought a headlight. Guy said he could put it in. He broke the assembly. Had to take to mechanic. $112 later, no apology, no help from the owner
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August 2023 by Debbie Camerlynck
Thank you for having the freon saved us from 100° weather in the Smoky Mountains
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July 2023 by Benjamin R
Seldom give 5 starts however, in this circumstance it is warranted. I usually only do for over and above service. I had been visiting the area from over 7 hours away, driving through the windy mountain roads. The check engine light on my Jeep came on. I pulled over -(in the middle of no where). I opened the hood to make sure the fluids were ok (and check the manual) and as I did a truck stopped. A very kind women - Angel Selders- asked if we were OK and needed help. I explained what was going on and she assured me it was probably nothing (a bit of air in the lines) but I could follow her back to he job at Parts City and she would scan the Jeep and let me know for sure. I did as she instructed and she was right it was nothing! The peace of mind that Angel gave my wife and I being so far from home was priceless and I truly appreciate her kindness! If a store hires employees of this caliber they should be patronized! Thank you Angel for being a great human being!
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June 2023 by Bobby Austin
Very nice people
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June 2023 by William Rogers (Will.)
They get the part you need
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May 2023 by alex Asts
Help me straight away and put my mind at ease
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March 2023 by marcus westmore
Glad I found this place.HUGE selection of parts .As I only bought new windshield wipers for my truck, it turned out to be more difficult than I thought. Luckily the store employee didn't give up.He switched parts and was able to fit everything together.He was very helpful and friendly.A good experience when you need expert help.From now on I know where to go. Thanks.
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March 2023 by Wayne Sanders
Great place good people
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February 2023 by Mariah Bentz
We were visiting from out of town and had some car issues. We had no idea where to go for a mechanic, so we stopped in this auto parts store just to ask for any recommendations. They were so nice, helpful, and friendly! They helped us find out what was wrong, had the part to fix it, and helped us get in contact with Zach (local mechanic) who was able to help fix it!! Great service and very reasonable prices.
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February 2023 by SOHS INC
Amazing staff. Daryl the head manager is knowledgeable and friendly Travis is knowledgeable and friendly very prompt service and all are knowledgeable
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December 2022 by David Siemens
I wanted a simple tire air pressure gauge. I went to one of the "name brand stores" and they had none. On a whim, and because Parts City was on my way home, I stopped in. What I found was an extremely well-stocked parts store with exceptionally helpful behind-the-counter help. All that, and they provide a nice discount to veterans and first responders that comes with a seemingly heartfelt "Thank you for your service." I've found a new "first stop" when I need anything automotive.
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November 2022 by McCracken Rest Home
Always helpful and knowledgeable
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November 2022 by Michael Christie
The Guys that work there were so kind and knowledgeable about car parts. They checked the codes on my Jeeps computer and found no problems with the engine. I will go there always to buy auto parts .I was very impressed with their service.
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November 2022 by Tina Coburn
Great Store and Employees are crazy?
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October 2022 by susan king
This place deals with my Boyfriend's foreign vehicles. They never let him down. Super nice folks! Open 6 days a week with convenient hours!
