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March 2021 by Eddie Rox
Very good service when I walked in. The ladies there were very helpful and gave me the proper information I needed for my bank account.
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October 2020 by Susan
Poor/lazy management. Always understaffed.
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January 2020 by Teresa Lewis
The laziest and most non professional bank I’ve ever conducted business with! Staff needs to be retrained. If I could give zero stars I would!
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August 2019 by Steve Gallegos
If you need a cash advance on a non-First Citizens credit card, they won't help you.
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May 2019 by Dani B
Wonderful bank. Attentive customer service with a smile each and every time. The ladies seem to enjoy what they do and it shows. Keep up the good work! We also bank at another bank as well and the teller there hardly speaks or acknowledges the presence of the customer. Glad to see the ladies at this branch interact with the customers with courtesy and a smiling face. It is sadly a lost art in the climate in which we live. If I could do all of my banking at this location, I would.
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May 2019 by LeAnne
Been banking at First Citizens Bank for twelve years. Best bank in town! The staff always makes me feel welcomed and helps with my banking needs.
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May 2019 by Joey
The best bank around! Those ladies are always helpful and wonderful to work with.
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May 2019 by Benjamin Meyers
Wonderful bank. With great service.
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October 2018 by Vallory Ellis
Fee's, fee's, and more fee's. If you don't mind money disappearing out of your account, then this might be a good bank for you, but I watch my every penny, and this bank is terrible. They even charge you for using a different ATM, but only have 2 very inconvenient Atms, and your already being charged at the ATM, so why do they take more many for it when your statement comes out. This bank is terrible. I wouldn't suggest my worst enemy use it.
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February 2016 by Jordan Dick
Horrible customer service at this bank. The teller was completely rude to me.
