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February 2024 by Marquita Thorne
Thank you soo much Shelby and Gretchen for going above and beyond for your patients. People terrified of the dentist like myself really appreciate the care and assurance you give.
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January 2024 by Linda Marshall
I highly recommend Bunn dentistry! They are great but most of all Ashley my dental hygienist! She is GREAT!!!!!! ?
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January 2024 by Gena Burrows
Everyone is nice and friendly but you have to wait a few weeks for an appointment. Then when you have an appointment, you are never seen on time. I have had to leave work early to be on time for my appointments, only to sit there and wait for an hour. This has happened several times. Probably about $100 in lost wages. Today, after waiting for an hour, I walked out. It isn't a bad place if you have nothing better to do than sit in a dentist office.
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November 2023 by Amie Mason Cannon
Everyone from the receptionist to the hygienist as well as the are some of the kindest most helpful people in Bunn. Our whole family are patients of Dr Simpson for 8 years and have always left with a bright big smile pun intended.
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November 2023 by Josh Louis
Terrible experience! Me and my daughter sat for almost 2 hours and never called back. We left because my time is just as valuable but I guess they don’t think so. Everyone in the waiting room and even people who entered after were all called back. Upon arrival the seating area was completely filled with some people having to stand. No acknowledgment of us as to even just say “sorry the wait is long, we are understaffed, are you guys ok? Do you need anything? Nothing. Also I witnessed 2 separate people come in for appointments and were told they were mistaken which I don’t believe at this point. I overheard I’m assuming a dental assistant or dentist ask if there was the 7 year old still waiting to which the receptionist replied “yep” and the assistant or dentist responded with “well I’m not doing that I’m tired”. Unprofessional, waste of time and a terrible first impression for a new patient.
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November 2023 by Jakia Nur
My experience here as a new patient was awful. There is no consideration for your time. I was not seen until an hour and a half of waiting. They did a periodontal xray which I didn't need, costing ($170.) Then they had me sit in a room waiting for the denstist for another 1/2 an hour. I asked how much longer it was going to be because I had to go to work and they said another 15-20 minutes. I waited another 15 minutes with not being seen then let them know I had to leave. I asked if they were backed up and was told no the dentist just "likes to take his time." I got nothing done here and wasted over 2 hours of my time. Looking at the reviews now, I should have know. If you've got all day to wait then go right ahead, otherwise I would not recommend this place at all. Even while I was waiting I heard the receptionist calling patients to reschedule apologizing for "what happened and how they were not able to be seen the previous day". This place is ridiculous. ?
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November 2023 by Carolyn Stephens
If I could give zero I would. I got there early- by about a hour. Waited knowing I was early. My appointment time passes- 10, 15 and then 30 min.. I just barely get called back and then once I get back there they tell me “it’ll be another 15-20 min before I can even start X-rays” not even cleaning but X-rays- WHICH I HAD GOTTEN DONE LESS THAN 6 months prior- they never checked if they had my records from a previous dentist. Didn’t check prior to my new patient appointment- and didn’t check while I was sitting there for a hour and a half prior to my appointment.. and once I left I was told “you won’t be charged for today” I WOULD HOPE NOT. Front desk staff was polite and respectful- but 0/10 for professional office in general and 0/10 for customer care.
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October 2023 by Anna Casey
This was my sons first visit to the dentist. Admittedly I did have to take some time at the beginning to fill out paperwork (perhaps 10-15 mins). However, an hour after his appointment time we still hadn’t seen the dentist (that’s a long time to wait with a 3 year old!). The saving grace was the other staff who did their best by providing coloring sheets and a book to try and help me keep my son occupied.So overall the hygienist and receptionists deserve 5 stars for trying to help but the scheduling was terrible and the wait was too long. Especially considering nothing needed to be done the dentist looked at my sons teeth for all of 2 mins - told me to keep brushing and sent us on our way! I just can’t understand why we had to wait over an hour for just that.
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September 2023 by J P
Bunn family dentistry is extremely professional and cares for each individual patient. The staff is welcoming and knowledgeable. I take my entire family here. I would recommend Bunn family Dentistry to anyone.
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September 2023 by Bryce Marshall
The people here are very kind and explain everything very well. I hadn't been to a dentist in a couple years, and I figured I'd need a ton of work. They explained that I only needed a few things done and explained why I needed those things in plain terms anyone can understand. I'll certainly be coming here from now on!
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September 2023 by A person
Very clean and staff very nice. I’ve gotten a lot of dental work done here and it was a breeze. 5/5 stars. You guys rock!
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July 2023 by Marlene Watson
As much as I love Dr Simpson If it wasn’t for Gretchen( She can do it all!!!!! )”I don’t think I’d go back Constantly changing staff and appointments ALWAYS LATE
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July 2023 by Christina Chiappette
So far we love this place my kids had a horrible experience at a different dentist and this one was just opening so we decided to give them a try. So glad we came the staff is amazing and work extremely well with kids who have anxiety problems without scaring them worse. They also did my older sons wisdom teeth and were amazing throughout that whole process so so so happy we have found this place and have had about 6 appointments so far between all my kids and haven’t had anything close to a bad experience. There can be a bit of a wait sometimes as they are busier some days than others but I would rather wait 30 extra mins and know my kids are comfortable and happy!!!!
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June 2023 by K Hall
I am a 70 yr old female and Dr. Simpson is the ONLY dentist that has not caused me any pain. Nuff said.
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March 2023 by KELLY Johnson
I was so impressed by the most amazing staff. Gretchen & Sharyl made me feel so welcome! The building was very clean and beautiful!I can’t thank Bunn family Dentistry enough for the “ Pay it forward” I will be returning and also referring them to others! THANK YOU SO MUCH!Sincerely KELLY
