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February 2024 by Helena Cooper
Enlisting the services of Dunn funeral home was the best decision my family and I made. I can see why my mother recommended them, and I'm forever grateful for what they did for us. Mrs. Brenda was so warm and friendly, upon walking into the home, she greeted me when I came inside, it felt like I was welcome there. My father passed away some time ago, and his body was in a morgue, they picked up his body, cremated him, and we had a service for him there at the home.I was amazed by the caring, gentle nature of the staff, they made the hardest time of my life easier. I can't thank them enough.Update: My grandmother passed away in Arizona, and the people at Dunn Funeral Home helped ship her body here to North Carolina. They did a phenomenal job preparing my grandma for the immediate family viewing, because she looked like how I remembered her a decade ago. She looked incredible, and I am so grateful to the funeral home for taking care of my grandmother.
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January 2024 by Luv Moore
Mr. Dunn and his staff rendered top tier service to my family and I during the transition of my Mother in Law. They treated us like we were family and helped to carry out her wishes. We were very pleased, she didn’t look like she was sick a day in her life. She was beautiful and the service ran smoothly. Praying that God continue to Bless your business and staff in a powerful way.The Moores
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March 2023 by Darnisha Young
We used Dunn's for the homegoing of my father-in-love 1/28/2023. Everyone was kind, courteous, caring and professional. On the day of the service we (the family) had to make several changes to the program and Foster's professionalism exceeded my expectations. He adapted to every change expeditiously and graciously. I would recommend anyone to use their services.
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March 2023 by Elle W.
I would give them a zero if I could. Brenda Moore is very disrespectful and ruined my aunts funeral. There is no way that calling a family member out of their names is acceptable. We are supposed to be grieving, not arguing with the people that we paid, who are supposed to be helping us settle final arrangements. This funeral home needs some training on decorum and professionalism.
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March 2023 by tyreke Edwards
The best hands down a very professional service just call Bobby.
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March 2023 by Suzie B.
Recently had an experience with this business. Let's just say what was ageeed upon in the consultation didn't happen. We were told the service would be streamed and it wasn't. Alot of family didn't come because we were told that by the funeral director. We asked for the announcement to be a certain way on the website that was not done. Imagine getting to your loved ones service day of and they didn't print the obituaries as agreed. To add insult to injury Brenda who "just pay the bills" (her words) is incompetent and insensitive. It was like talking to a brick wall. Mind you she wasn't there during the consultation YET had so much to say and when unable to answer questions, she would remind me "she just pay the bills". This business has went down over the years. Too many hands in the pot and not enough communication. When asked why they didn't contact the family if they didn't have the information for the obituary, Brenda let me know with a smile "they assumed" the family would make them. You only die once and have a home going once! This is not a business you can assume in nor make mistakes. Then to not own up those mistakes! Brenda made it seem like she would do us a "favor" and do the programs for free since it wasn't on the paperwork. Again it was an agreement had with the funeral director with 8 people in the room. If he didn't write it down, that's their problem. Lol I will NEVER do business with Dunn's again. I'll dig a hole and throw someone in it before I do. There's plenty other funeral services who will get it right! My grandmother didn't get the service she deserved and I can't change that. This business is a 0 for me. Oh and the email the provided was the same email we sent the information to. Truly sad in this day and age, a business don't have their own domain AND/OR know how to use email. We did our part to the letter but they dropped the ball.4/5/2022 Update: Bobby stood in front of family and friends on the day of her homegoing (1/27/2022) and stated he would get the obituaries made due to their error. Needless to say, not one obituary has been made. Cleary that is something the family will have to do if we want a keepsake. One would think Bobby would reach out personally due to the many errors and at least apologize. Nope, didn't receive that either! Trifling!
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March 2022 by Tamaki Beasley
My grandmother passed and it was such a hard time for me. She had been in business with Dunn since 1983. They have buried everyone in my family and we never had any type of issues with them. They were so courteous and comforting through what I call the most difficult time in my life. I can truly say they are the best at what they do and they put my grandma away beautifully. Every detail was in order. Thank you again for everything
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March 2021 by good country
Professional and caring staff.
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March 2021 by Teresa Wooten
My Daughter passed away on 10/15/19 her death was very unexpected and we had insurance on but unfortunately she didn't make it though her 3 year grace period that we DIDN'T know about until her death. Mr. Dunn and his staff worked with us every step of the way though this difficult time. I wish I could give them 10 stars because they take time to listen and they stand by their motto " It is the human touch that means so much."
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March 2021 by Kristiana Durdle
The Dunn Funeral Home is absolutely amazing. The staff was very caring and went above and beyond. I cannot thank them enough.
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March 2021 by Anita Merritt
This Dunn Funeral Home is totally amazing, the staff is totally sincere in their service loving kind extremely professional
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March 2020 by Zachery Hardison
The most courteous, caring and professional staff and family. I have seen many funeral homes through NC due to my work and this family ran funeral home is one of the best in all of NC.
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March 2020 by Sharonda Davis
My family & I are very pleased with the professional & compassionate staff during the loss of our Mother. Their work is amazing. We highly recommend Dunn Funeral Home. ?????
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March 2020 by Stephanie A. Thompson
Lifetime of impeccable service.
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March 2020 by Carolyn Pope
Dunn funeral home does excellent work , used this funeral home for all my family departure...
