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November 2023 by Janet Kraft
Excellant Salesman Jaime Craft. Kind, professional, excellant customer service. No pressure. He made this an excellent buying experience.Jaime took his time to answer all our questions on the 2020 Ford Edge we purchased.All staff were friendly.Highly recommend Fairway Ford, and Jaime, if you are looking for a Ford vehicle.
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October 2023 by Wendy PR
Picked up my '23 Ford Bronco Black Diamond about a week ago and those months of waiting were definitely worth it. I couldn't be happier. Fairway made the process much easier than my previous purchases through dealerships. Jamie Craft helped me with the ordering process and was very patient with my endless number of questions and then once it arrived he made sure that I was satisfied and again answered all my questions without hesitation. When it came time for financing, Keith Batson was amazing. Super knowledgeable, very friendly, and helped me get the payments right where it worked best for my budget. And being a fellow Bronco owner, he was glad to give me a few pointers and advice. These guys were great. If you need a new vehicle, I suggest giving them visit, you won't be disappointed.
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October 2023 by Don Barnhill
I have been doing business with Fairway Ford for since 1975. I continue to use them for service of my vehicles because I have never had a problem getting a vehicle fixed. When I needed it, they loaned me a vehicle to drive until mine was repaired. I deal with Walt and Chris most of the time. Both are very helpful professional. On occasion I have had Hugh get involved. He cares about his customers.
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September 2023 by Jeffery Tripp
Easy to schedule a service within the week, friendly staff and competitive pricing. Vehicle looked great when picked up. Happily answered all my questions.
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September 2023 by Marianne Eisenhauer Wall
I had an emergency Issue with my Ford Explorer. My local Ford dealership was not able to get me in for 3 weeks for repairs. I could not possibly wait that long without a drivable car.I reached out to Fairway Ford (almost an hour drive away from my home) and Chris in the service department was a lifesaver! He explained how to get my car towed under the Ford warranty and was able to get the repairs made the next day. The customer service attitude displayed at Fairway Ford was outstanding! I will be back and would recommend Fairway to anyone seeking quality work and outstanding customer service!!
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August 2023 by Allison LaRhette
Great dealership! Very helpful salespeople, especially Michael. There is no pressure to buy, and they are willing to answer all questions. We will not hesitate to go back when we need another car.
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July 2023 by Nick Radan
My wife and I went there so she could test drive a Subaru they just got in. On the way into the parking lot, there was this beautiful Ranger just sitting there. We test drove the Subaru and the Ranger and wound up getting both. Alex handled the seamless purchase and we're both extremely happy. I highly recommend Fairway Ford over any dealers in Wilmington.Don't waste your time, get up to Burgaw and experience the Fairway difference .! No, I don't work there ..
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July 2023 by Sam Shaffer
I'm from out of state and during the purchase process they worked very well with me and understood my intended method of purchasing. I fully understand they need to make a profit on my traded in vehicle, but I feel the trade in value should have been a bit more. The salesman I had was very helpful and very personable. Their dealings were very timely. I'd like to express my thank you to all the staff involved.
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July 2023 by ray silika
Great dealership.. from ordering a 2023 bronco to getting it in 4 months, they did everything right... highly recommend
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June 2023 by Steven Sarrantonio
One of the smoothest vehicle purchases ever. This was my first time buying from this dealership but definitely not my last. Alex was honest over the phone and didn’t just tell me whatever I wanted to hear to get me to the dealership. As a fellow business owner I appreciate good ole friendly customer service without the hard sales pitch and that’s what I got. Next time you need a vehicle you should ask for Alex and see for yourself. Thanks again team Fairway!!!
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June 2023 by Richard Ferrari
It’s very difficult to find businesses that truly cares about customer service, especially car dealerships. Fairway Ford truly cares about the customer. I dealt with a wonderful sales person named Jamie and he returned my calls promptly and gave me all kinds of critical information to help make my decision. He followed up with me and I would urge anybody looking to purchase a Ford or a used car to check out Fairway Ford.
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May 2023 by Montie Scott
Great experience. Everyone was friendly and there was no pressure at any point during the purchase. This was the best car buying experience I’ve had and it was the people there that made it so great. Jamie was the best and answered every question I had. This was my first Ford and my whole family loves our new Bronco. I highly recommend this dealership for anyone looking to buy a car. They are absolutely great to work with!
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April 2023 by pork chop
Small dealership large satisfaction! My experience with Fairway Ford was the funnest (and most expensive) vehicle purchases I've made in my life. Give them a try. You won't be disappointed.
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March 2023 by Kayla
Very nice small town dealership. I found the car I wanted and researched it. I didn't try to haggle because I knew they were already asking a good price for the vehicle and they gave me a great offer on my trade in. Hugh and Michael were both very nice and had no issues answering any of our questions and went above and beyond to make sure we were satisfied. I would definitely recommend this dealership.
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February 2023 by Millie Wilson
FAIRWAY FORD HAS TAKEN CARE OF OUR LAST FOUR VEHICLES (THE 4TH A MAVERICK TRUCK I ORDERED HAS YET TO BE SERVICED, BUT THE ORDERING WAS THROUGH THEM). FAIRWAY TREATS MY VEHICLES AS I THEY WERE "FAMILY!' THEY SUGGEST WHAT IS BEST FOR THE VEHICLE...AND MY POCKET BOOK. NO OTHER DEALER WILL EVER SERVICE MY MAVERICK TRUCK!!1
