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December 2023 by Christian Scarberry
Had my car fixed up a couple months ago and just took it into the dealership because of some weird noises, and apparently the guys at j&c auto didn’t fix things properly and there were pieces zip tied together and things not put back correctly. I’m having to pay over $3,500 to fix/replace what j&c auto did to my car. They also leave their garage doors open while they are away for hours, so literally anyone can walk right into the building and grab the keys for any vehicle on the lot. And getting ahold of someone at the shop is impossibly hard more often than not.
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November 2023 by Micheal W.
I went there for a routine oil change in a 2018 Mazda 6 signature 2.5T. The car calls for 5.5qt of oil in the turbo version. They only put about 4qt in the car.It cost $86.62 + $15 with the two additional quart of oil had to buy; totaling $101.62.Just check your oil before you leave, I was offered a more than fair partial refund. And oil being topped off.
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September 2023 by A.M. Land
My Grandfather has always raved about the outstanding customer service and services in general that he has always received from Francisco & his Father throughout the years. And I must say he was 110% correct. This establishment is trustworthy and provides reliable services. Since the recommendation, my entire family has taken all of our vehicles for services here. Thank you Francisco for doing an amazing job. I am grateful for your wealth of knowledge/expertise.
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August 2023 by Christopher W.
I contacted J&C about installing 4 new tires, and they were able to accommodate today as where I usually get them installed was busy the next couple of days. I needed them done now as two of my tires were in need of replacing more urgently. I was quoted $90 plus one of the good tires coming off would go onto a spare rim. Reasonable I thought. Made my way over, and all seemed fine at first. The guy doing the work was friendly enough, but as the work progressed, and more workers joined in I realized they were not balancing the tires. When I inquired about this I was told that would be extra. I have NEVER heard of new tire installation not including the tire balancing in the price. Since most of the work was already done I had no choice but to pay extra to have them balanced. I went from $90 to $110 of which he wanted $120. I asked him to meet me half way since they did not disclose the lack of balancing at the start of the job and he accepted. I'm not going to say that my experience was 100% negative as they did replace a lug nut that apparently was in need of replacing, but not disclosing that you don't include the most basic task such as balancing in your price is quite a bit surprising. I have to replace my tires once every 3-4 years depending on travel so I am acutely aware that balancing tires is always part of the mounting process. Just a note: ALWAYS ASK WHAT'S INCLUDED BEFORE ANY WORK IS UNDERWAY!!!!!!!! I know I WILL from now on!
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July 2022 by Blackwater Towing&recovery
Very knowledgeable
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April 2022 by Alexandria Piner
Came to get a new tire because mine kept going flat. The men here are super friendly. They offered to patch my tire instead of of changing it and it saved me money. Will definitely be coming back! Thanks!Service: Tires
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December 2021 by Raymond Wallace
Best 5 Star in Southeastern NC..
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November 2020 by John Waite
Great service and friendly staff!
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May 2020 by Andes Martinez
100% garantizado y profecionalismo
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February 2020 by Hannah Bash
Fransesco is the BEST mechanic I’ve ever been to. He’s very knowledgeable, honest and super reliable. Would highly recommend to any and everyone. 5 stars plus!! He fixes EVERYTHING AND ANYTHING.
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August 2019 by Melissa Deal
Super helpful!
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March 2019 by Fam5 Rving
These guys a good mechanics but I think they need to hire somone for appointment schedule etc.
