-
February 2024 by Mrs. Still-Standing Hill
Iris Sumpter was my sales person and she did an excellent job showing vechicles. She was confident and applied no pressure to purchase, with great customer service Helped making a purchase very fun and rewarding. Would recommend her if you in the market to purchase a vechicle, btw she trandported my car from wske forest to get my car that i wanted... the best!!!
-
February 2024 by Terrence Terrell
I came in looking to sale my vehicle and could not have been more impressed with the staff. They not only gave me a great deal but Iris Sumpter made me feel like family. We spoke the entire time they were conducting the appraisal. She then walked me step by step through the process. Amazing service and amazing people.
-
February 2024 by Al Steele
Three attempts to have warranty work on 2021 Grand Cherokee and still without navigation system and master window controls !!!! Dealership not big enough to service jeep products….suggest buying elsewhere !!
-
February 2024 by Nick J
Phenomenal experience. I was searching for a rare Wrangler, only a few available nationwide. Tanner was quick to jump into action helping me, and after speaking with a few dealers, it was clear I wanted to buy the Jeep that Westgate Burgaw had. Tanner and his managers were responsive, accommodating, friendly, and despite me being 1,000 miles away, made the entire process seamless - above and beyond. I’d buy from them again in a heartbeat (plan to), even though they’re 1,000 miles away and I have dealers in my backyard. Thanks to the team.
-
January 2024 by David Conley
My 20 Challenger has been awaiting a transmission for a month plus now. I could probably live with the wait but the dealership Service Representative claims there are no loners available. Im on a list that just hit six weeks. When I call service often my call is simply disconnected instead of answering. The Woman who runs the service desk has horrific customer service skills. I will say the mechanics are decent to talk to. I bought 4 jeeps and one Dodge new in the last ten years. This customer service nightmare with the service manager will end me ever doing business with Dodge again. FYI Dodge Warranty will never call you when promised.
-
January 2024 by Kevin King
Got more for my trade than anywhere. One of the easiest auto deals I have done. Tanner was accommodating and attentive, overall good salesperson like I like. I will definitely go back when I need another vehicle. Give them a try
-
January 2024 by Steve Burke
Fast/efficient
-
January 2024 by Ben Lannon
Westgate Chrysler Dodge Jeep Ram of Burgaw Did an amazing job getting me into my new Jeep Wrangler. Tanner was personable and attentive and along with the rest of the team made the buying process truly enjoyable. Keep up the great work!
-
December 2023 by Patty Bauer
Amazing car buying experience!! They went out of their way to assist me from start to finish. Highly recommend Mr. Bryant if you are looking for a smooth transaction ??
-
November 2023 by usnhm1625
Was looking for a certain vehicle. Westgate was the only few in a hundred miles. Made the appointment to see the vehicle. Aaron was our salesperson. Was very friendly and knowledgeable. We test drove and made the purchase same day.
-
November 2023 by Deven Johnson
I was sold an extended warranty on my truck that was supposed to cover all electronics in the truck, not even a month later my radio started to glitch out. I took the truck to a Ford dealership (it’s a f150) they had to reprogram the radio costing $700, come to find out my warranty only cover replacing parts. I’ve called multiple times and have been given no help other than them telling me to appeal the claim. I’ve talked to multiple people (when you could get them on the phone) included sales manager and finance manager, and was told two days ago they would brain storm on how they could help me and they had my number and would be in touch. I’ve yet to hear anything from them and when I called the only person I’ve been able to reach was the receptionist.
-
September 2023 by Nicole Guenthner
100/100 From start to finish, the Westgate Burgaw crew took care of me and my needs in purchasing the newest vehicle I've ever owned. I was able to get my payments exactly where I wanted AND I got GAP and a warranty all within my budget! Salesman Darrion puts forth great effort to ensure your car is in the best condition for you to enjoy ? and Finance Mgr Kendric made it all so very easy signing my life away for another several years but it was DEFINITELY WORTH IT for that extra piece of mind! And special thanks to Sales Mgr Logan for helping me work this all out! He worked very hard in making my wants become reality and for that I am grateful.Amazing sales team and the service side also took care of me with some new equipment that was super affordable! Outstanding people!
-
September 2023 by Thomas Collins
I'm a two time costumers here at this dealership, and there's a big reason why. Mr.Bryan Crosson, my sells man is the biggest reason I'm a returning customer. He's the zenith of car sells. He's very professional, very tactful, and overall just a great spirited person to deal with, I recommend buying from this dealership in particular because I've purchased many vehicles from various places, from New York, to North Carolina, and as a combat veteran, what I can say is Mr. Crosson is the leader in the industry's standard. I have nothing but great quality things to say. Thank you again
-
August 2023 by watching2u
I have been looking to buy my third Jeep from an exceptional dealership.I was referred to check out West Gate Chevrolet / CDJR1320 US Hwy 117 S Burgaw NC.I had the pleasure of working with Aron Taylor in sales andSteven Bou. General Sale ManagerWorking with West Gate from the front of the store to the parts department to Service department.All departments were very knowledgeable and professional.To summarize I was exceptionally happy with West Gates General Manger Steven Bou - Sales Aron TaylorAlso Finance Garret McLeod.All of my interactions and questions were met with follow up calls when needed.I’m a very happy customer. Buying a vehicle make your first stop to West Gate.
-
August 2023 by Maria Jacavino
This team was truly a pleasure to work with. Our car broke down as we were heading out for a weekend trip, and luckily they were able to get us in the next day. The gal at the service desk working when we called was kind, efficient, and was able to get our vehicle in first thing the next morning to get looked at while we were continuing our trip. Luckily it wasn’t a crazy repair, but the fact that they were willing to prioritize our family’s car even though they were already swamped meant so much to us.Thank you all for your kindness you showed us!!
