Advance Auto Parts at 2021 W Webb Ave in Burlington is known for providing a wide range of automotive aftermarket products and free store services. Customers appreciate the staff’s courteous and friendly attitude, along with their knowledge of products and prices. The store offers services like free battery testing, free battery and wiper installations with purchase, free engine code scanning, and free testing of starters and alternators. Many reviews highlight the helpfulness of employees, who go above and beyond to assist, including changing batteries and cleaning corrosion on hookups. Customers mention signing up for the Speed Perks loyalty program, which offers points toward discounts on store items and gas at Shell stations, adding to the overall positive experience. The staff is often recognized for their kindness, professionalism, and willingness to help, making visits enjoyable and stress-free. Overall, Advance Auto Parts in Burlington is a trusted place for auto parts and services, with staff that consistently provides excellent customer service and support.
I love Crystal. She is awesome. She is always friendly and knowledgeable. I don’t go anywhere else for my auto parts because of her. I have recommended her to many of my friends.
June 2026
Very friendly staff and knowledgeable. I do think that the store could benefit from self check out. Sometimes it's a long wait if people are having to look up parts.
May 2026
Went in needing oil and filter and associate helped me right away and got everything for me.