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February 2024 by rock ing
The associates was very helpful. I love the jeans! First time trying these they are awesome.
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December 2023 by Lois Everett
Bryan & Sara Beth. Are Professional & Kind. They make The American Eagle a place of great Joy. They need a raise. I will always shop here
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May 2023 by E7 A.
Employees are lazy. Bad service. Not clean. Not welcoming. I tried to go to grab a belt real quick today for concert tomorrow. I arrived at AMERICAN Eagle at 7:45 and they told us they were closed and they had doors locked and two people left shopping inside. Unfair for me not be able to grab something real quick like I know what I need I'm not even gonna take up much time or make any mess. Place is a joke anyways compared to other locations.
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November 2022 by Carina Cole
Our shopping experience on Sunday October 30th was incredible!Cheerful Greeting as soon as we walked through the door.Helpful staff that went beyond to help me.Just an overall enjoyable experience.
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October 2022 by Carina Cole CPSS
Our shopping experience on Sunday October 30th was incredible!Cheerful Greeting as soon as we walked through the door.Helpful staff that went beyond to help me.Just an overall enjoyable experience.
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October 2022 by Keith Foster
Very nice place. Great place to buy for a birthday
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May 2022 by meghan williams
i don’t go out to buy myself clothing anymore because i am a teen mother but none of my jeans fit me anymore so i thought today would be a good idea to buy more pants because it is Mother’s Day and I would be able to treat myself for Mother’s Day. I was at the checkout line with my son and he started calling me mama and wanted attention so I looked at him and I said yes I know I’m your mama the lady at the next register was talking to a customers said some rude comments about me being a young mom then started pointing at me laughing then turned to go tell another person that works there about it and she start laughing the lady who is checking me out said that she was a manager. she’s a manager she should have more respect for the place she works at and to not judge someone. yes I am a young mom but that does not give anyone the right to sit there point and laugh at me especially a manager. now I can’t even go out shopping for myself without being judged. I walked out of that store crying. it doesn’t matter me being a young mom or not that is so disrespectful of her. and it was completely embarrassing for me because she said something about me to a customer and had her laughing at me. I was just trying to get myself a Mother’s Day present for me and it got completely ruined.
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April 2022 by Holly Ridge
Sherman was a huge help finding me the perfect pair of jeans. I really appreciate the awesome customer service he gave me. I will definitely be coming back to this location. I left feeling valued and Happy.
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January 2022 by Burlington NC Photographer
Poor management!Was told that they had an item after another store called and told me they would hold it. Made a special trip to find out they didn't have that item. Then was told that another store had it, but it was over an hour away from me, they told me they would pick it up (very thankful for that) after two more trips, I was told "they don't do that for their customers". The man who said he would do it for me, said he forgot and that he would bring it tomorrow. I told him that this was now my 4th trip to the store. He told me I was being hostile and that he was going to call security and never to come back and that "I could go get it myself".Managers are suppose to be problem solvers.I was never hostile, I was frustratedI realize this time of year everyones patients runs thinI realize that mistakes are made, but own themI realize I'm just one person, one sale and probably do not matter to this managerI realize that my voice may not mean anything.I am not of the mind that the "customer is always right", but I do feel that respect is always warranted.But this was very poor customer service by this store. This manager put the blame on me and didn't take any responsibility. To me, this is very poor customer service!I had excellent customer service by the first store I visited)I hope that there is just more training about how to problem solve, not make customers feel small and going the extra mile.
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December 2021 by Joe Olejar
Easy to find what I was looking for. Plenty of help if you can't find it. The one in Alamance Crossing is on a one way street that nav programs often screw up. Not busy on week nights but pending holidays will change that.
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September 2021 by Felicity Raysor
Brittany is such a wonderful women and she is amazing at customer service! She helped us get the best jeans ever! I thought I wouldn’t like the mom jeans but they worked out perfect for my body. We are definitely coming back and we hope to work with her again!
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July 2021 by Jeanette Jeffries
Very helpful great place to shop good quality clothes.
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May 2021 by Stormy Williams
What a wonderful experience. Kennedy helped get me into a new style that I love.
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May 2021 by Wake_drip ‘
Brittany Carr this is one fabulous lady, she knows what true customer service is and how to treat people with respect! She has the best energy and goes the extra mile, come check her out!
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April 2021 by Royale Jernigan
I usually enjoy shopping at AE, but this store changed everything. The sales associates were unprofessionally and rude. Shop online or go to different locations, but avoid this one at all costs!!!
