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January 2024 by Joel Benevides
Solid staff, very friendly. Amber has helped my family multiple times over the years and is always fantastic with a great attitude. It's great to have friendly faces when I have questions or needs.
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November 2023 by Maurice
If I could leave a -0 I would. I never had as much trouble out of 1 person in my life’ EVERYTIME ‘ i go to this branch to cash my check. The lady in the drive through always leaves the driver through to help me and always gives me a hard time cashing my check’. You have to have 2 forms of i.d. Birth certificate, Mothers maiden name’ Height, weight, Where you were born’ ,the doctors name that delivered you’ His social Security number, His high school’s geography teachers social security number, Her Cousin’s next door neighbor’s doctors address..Ohh and what vehicle you drive. And I could have swore I heard her ask for my mileage
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November 2023 by Mary Jo Herron
Answer the darn phone please!!!!
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November 2023 by J.B.L
If I could leave a -0 I would. I never had as much trouble out of 1 person in my life’ EVERYTIME ‘ i go to this branch to cash my check. The lady in the drive through always leaves the driver through to help me and always gives me a hard time cashing my check’. You have to have 2 forms of i.d. Birth certificate, Mothers maiden name’ Height, weight, Where you were born’ ,the doctors name that delivered you’ His social Security number, His high school’s geography teachers social security number, Her Cousin’s next door neighbor’s doctors address..Ohh and what vehicle you drive. And I could have swore I heard her ask for my mileage
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October 2023 by Chao Lor
Rude staff, teller rolled her eyes and me and the person next to me for asking for services that a bank would provide even though they close soon, i get it.. but no need to be rude.. people getting off work to catch the bank as well...I'm in awe though. Guess I'll take my business else where. Don't come here and get disrespect everyone..
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September 2023 by jennyfer asis
I've been calling for 2 different days but nobody answering the phone and automatically hang up the call.
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July 2023 by Marc Sanders
I'm sick of a bank telling me what and when I can get money . A ten day hold on a chase bank Certified check. That's sorry business. I don't get a bill and say oh that's to much I'll wait 10 days to pay it ... no it's due
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July 2023 by Christian Valenzuela
I have been calling all morning I even called customer service an can not get anybody to answer the damn phone what kinda bank are y’all that y’all can’t even answer y’all’s phones.
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July 2023 by Amanda Lamb
This location is extremely understaffed and the drive thru is never open. It stays busy here and should be staffed as such!!! Also, other staff members pass by as you’re waiting and don’t speak or acknowledge your wait. If there is a long wait at the teller line, why is a teller handling service issues? A lot could be done to maximize efficiency and customer experience here at this branch.
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April 2023 by Alexander Vaduva (Xander)
Apparently they won’t accept cash deposits at the moment. BOA being the regular disappointment, makes you wish you changed bank.
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December 2022 by anne randall
Wow. Scheduled an appt to speak to a banker, who called an hour before the appointment to tell me, she’d rather me do it online. Thanks. Like I didn’t know you could do things like this online, but I actually wanted to sit down with someone and talk to her but she blew me off. Nice.
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November 2022 by James S.
Bank of America no longer has customer phone service! They expect you to make an appointment instead of answering your phone call. You will have to hunt for a call center number ( 1 (844) 255-8480,,,116208 ) and then wait for someone to answer your questions. Very pathetic!
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August 2022 by Alex Korff
I worked with Lauren and several others at this bank. I think they have seen the negative reviews and are doing a great job to help their customers. They were proactive and very attentive.And friendly. Definitely have turned things around.
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July 2022 by hilla cohen
This place is so under staff. Makes you want to close your account with bank of America. This is how bad it is. Waited more than 30 minutes just to do domestic wire, absolutely ridiculous.The only Eason I gave 2 starts is Lauren - she was nice and took care of everything.
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June 2022 by mohamed abdo
There is not enough staff and they take their time very bad to keep customers waiting.
